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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,125 reviews
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Best voice assistant in the house

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do want to start this review off by saying that I have an Apple phone and watch, I use Amazon all the time, and I’m familiar with Alexa and have other family members that use Alexa. However, Google Assistant has been the best voice assistant on the market so far.this is greatly due to the natural voice understanding that Google has. There is no need to say things, monotonous or robotically to a voice assistant like Siri or Alexa, because Google is able to understand natural language, and what you are asking of it. It’s many great functions and compatibility with Google Calendar and other task are an awesome addition to the house and a great help when you’re living a busy life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    NEST HUB MAX

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s overall a good smart speaker, it’s got decent sound for its size and normally does what I want it to. There are times when it will glitch up due to software issues that make it leave the camera on at all times. It’s kind of a pain to get it fixed when that does happen. And if it does be sure to delete it out of your home app before resetting otherwise it will be locked to that account with no access to it and you’ll have to call google and deal with tech support.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet fast easy to use and it's great much easier to see

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with this purchase! The quality exceeded my expectations, and the performance is outstanding. Setup was a breeze, and the features are exactly as described. Best Buy delivered on time, and the customer service was excellent. Highly recommend this product to anyone looking for reliability and value!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    another great google product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big screen. like nest camera built in. easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, ease of use, voice activation with picture confirmation

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    My family loves this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a regular hub and having this hub max makes suck a huge difference. Literally! The size of the screen and sound from the speakers is so much of an upgrade. We have it in the kitchen, so the hand gesture recognition to stop and resume music and videos help a lot when we can’t touch the screen with wet or dirty hands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Hub Max and the controls are easy,very responsive and easy to navigate,works well with my other connected google smart devices and being able to use YouTube is nice.Anyone who is looking at getting into the Google ecosystem highly recommend the Hub max to compliment your other devices.Speakers sound good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max (get yours!)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids have the smaller Nest Hub and this one is even more awesome. It's intuitive and works well with our household of Sansung Galaxy lovers and Google devotees. Sound is great and works well with other Nest products. We have the bigger Alexa, too, but are all in favor of this Nest Hub Max 10".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best kitchen accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my 3rd purchase of this product! I have one, I bought my ma one and my grammy one. Love how we can video chat even though we all live in different states. We play cards together, love being able to play music and watch YouTube videos when I’m learning how to cook as well lol. Love the whole Google home products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Trade Offs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cons: concerns about privacy if you use this to its full capacity; extra cost to use it to monitor movement in your house when you are away (records to the cloud). The pros: great rotating photo function; you can set up routine - eg, morning routine for weather, news, schedule, etc; I paid this with another Google mini in my kitchen for stereo sound; very handy in kitchen for cooking (looking up recipes); fairly non-obtrusive

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Good could be better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Google hub nest hub and I like the products this Max model That’s very good speakers and has a good sound I like the bigger screen the only thing I do not care for is the built-in camera because you can’t adjust the view at all and it’s normal Engel in points towards the ceiling rather than being able to email down slightly to pick up the majority of the room. Other than that it’s a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just mind blowing: the google assistant is just from another world it get whatever you said to it and any command !! Even like my case we did in Spanish also and works perfectly Not mentioning about the amazing sound it has like if your tv is down this will have even better sound This is a must have item

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Kitchen must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a kitchen must have from sitting timers to watching videos to even trying new recipes loving this thing and when not in use it doubles as a digital picture frame. And even though I’m an iPhone person I can still link it to my Apple Music and just ask Google to play me some tunes.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Google Hub Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size so much bigger than the one I had before.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Bigger price & screen and hopefully worth it soon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really, really want to give 5 stars to this because it's already helped me care for my home and live in parents, but still has some quirks and features to work out. I saved a year to buy the Max due to it's larger size (and much larger cost) than the regular Google nest hub, to use as master control/communication center from my kitchen. I I am close to having a Google mini speaker, hub, lights in each room to help me and my senior parents with added accessibility, safety and information and for the most part it's great. But it really needs more direct app features such as ways to open Google photos directly, actually search and use YouTube easier, be able to access Google apps and use Netflix and other included apps directly instead of having to stream from phone. It's also more difficult to save and access recipes than expected which was one of the main reasons to pay more for the Max vs the much cheaper Google Nest hub. Hopefully Google will get it together soon!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LinettePM, thank you for sharing your review of your Nest Hub with us. We're sorry to hear that your experience with the overall performance of the device has been less than ideal when it comes to integrating the apps better to the device. Rest assured that your feedback here will be relayed to the right team for potential improvements we may have in future updates. If you have additional questions or need further assistance with your Nest Hub, feel free to contact us on our Google Help page here ; https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the purpose of controlling my new smart gadgets (Geeni plugs and cameras) via the Google Max. Works great with the Geeni devices. Love the Hub Max for keeping track of my reminders, calendar, and telling me how my commute is every day. Great sound when playing music and YouTube videos. Glad I bought it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes things so much easier. Just ask and you will get...anything you can think of you get a solution. Setup alarms amd reminders on the fly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Works great, overall great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this even more than I thought I would. The functioning is pretty seamless, we can watch tv, check the weather, listen to music, everything. We put ours in the kitchen and it’s a really fun addition for when I’m cooking or doing dishes or entertaining friends

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Pam loves her Google Nest Hub Max Smart Display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy all my Google products, but this Nest Hub Max Smart Display is the best. It's the size of an Ipad, I use it everyday in my kitchen for cooking, news, tv series, questions for Google. I've been giving them at Christmas too.

    I would recommend this to a friend