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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 4,125 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub work excellent in our kitchen for music and keeping track of our day to day activities and watching over all of our nest home equipment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Just wanted bigger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this in the kitchen! Easy to have google play movies, listen to music or call out a recipe. We also use it to see who is at the door after we installed the new nest door bell as well as help control the “smart lights” we installed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice to have around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice display screen, volume is decent. I use it for watching shows while laying down if the t.v. is being used. My kids ask questions on all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Awesome for multitasking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I really enjoy our Nest Hub Max! We use it in our kitchen were we love to listen to music from Spotify or Pandora while we cook. Linking our Google assistant has also been very helpful with setting reminders and scheduling appointments.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love this. It's so much larger than the original.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Nice and large. And the camera works great too. I have it set for when I'm away to go on. I have 2 Nest Hubs, 3 minis, 1 original Google Home in my house. I listen to music on all at the same time. This one sounds so much better than the original one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very usefull product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and add all the devices you want to control. Photo frame is excellent, we can control what to display ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What Can't The Nest Hub Max Do??

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hands free, visual and informative options you get with the Nest Hub Max is absolutely amazing. At least for me it is because everything I ask of it from making a call, show me this or that to find my phone, again simply helpful and amazing all wrapped in one. I say try it and I'm sure it'll make a lovely picture slide show screen if nothing else!!

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Very Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display and sound on this hub is very nice. I listen to music on it almost daily. The Google assistant integration along with Duo and video calling makes this a hit. I would definitely recommend it - especially if you can catch it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Handy - Easy Set Up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen has good resolution and good size. Set-up worked well. Voice commands successful. Video call 1-to-1 is nice -- hope we'll have an update to accommodate multi-video-callers. Overall, a handy addition and a good start on a "smart" home.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Perfect Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this to go with my other Google Assistant/Nest devices. The display is huge, the speaker is loud. This makes the perfect Hub for pairing with your other devices. I'm very happy and would buy it again for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my original nest hub and I love the larger screen and better speaker this offers over my old device

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Would definitely recomend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a google home max and then another for our parents. The most used feature is the shopping list and the link to your google photos makes it a great picture frame. Better than the regular hub as it has the camera incorporated.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Google hub max

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not recommend this google hub max enough! I use it all day every day! It has a built in nest cam, it reminds me of my daily calendar events, I use it to play music and the list goes on and on! I can't lice without it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily able to access my devices and see my cameras on the hub. Nice built in speakers for clear listening

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great for music and video calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub Max is a nice way to play music from leading providers. The voice commands make this very convenient. To make video calls, you must first set up a Duo account, then you have to allow it (and Google) to make a voice print that uniquely identifies you to the world. The device uses AI (artificial intelligence) to adjust the video frame if you step further away from the device while on a call. The recipe feature allows you to find recipes that are published on the Web. Although the Google Assistant will read you the directions one step at a time, I prefer to use it in silent mode. Unfortunately, the interface does not have a "page down", "scroll" or "next step" feature when all the steps are not visible at once. The workaround, is to have the voice start reading again until it needs to go to the next screen. However, what I find even more limiting is that is does not support recipes that I have created. While the Google Assistant uses a built in browser for retrieving recipes and answers to other questions, the device is incapable of retrieving specific web pages when asked.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device for keeping up with friends & family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Nest Hub Max units with the intent to keep in touch with family that lives 1800 miles away. Honestly, I have been thinking about buying this device for a long time and don't know why I put it off. The unit works like a Google Home Mini (which I have three) with the added benefits of a screen. I like the picture frame option paired with Google photos, making it easy to upload photos that will show up on the shared album on the other unit all the way back home. I also like the Duo option for video calls with any other Duo user. Overall I think the product is a great way to share photos and keep in touch with family members who live far away.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    the best nest hub ever!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it!!! its just amacing, have a pleasant look is much louder and have better sound that the others nest hub. i can see my arlo camaras, you tube, listen to Pandora, Netflix, and much more!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great Product, Some bugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub Max is great for hands-free turning on of lights, tvs, and playing music. The speaker sounds great and is perfect for any large room. Only issue is that sometimes the C by GE lights I bought become disconnected with the Nest Hub and I have to reset it to repair them. Besides that, Great Purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great tech tool for home and for general entertain

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many features are helpful for kids. My grandson loves his google machine. The video colors are great. Performs commands quickly and recognizes his speech pattern. I’m glad it has a bigger screen than the original.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    So so

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set up but does what it needs to do. Could be easier to set up

    I would recommend this to a friend