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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Nest Hub Max Smart Display with Google Assistant, particularly praising its phenomenal sound quality and perfect screen size. Users appreciate its ease of use, the helpfulness of Google Assistant, and its smart home integration. Some customers find the product a bit pricey and have experienced challenges with the initial setup and device compatibility. A few users have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,057 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great for music and video calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub Max is a nice way to play music from leading providers. The voice commands make this very convenient. To make video calls, you must first set up a Duo account, then you have to allow it (and Google) to make a voice print that uniquely identifies you to the world. The device uses AI (artificial intelligence) to adjust the video frame if you step further away from the device while on a call. The recipe feature allows you to find recipes that are published on the Web. Although the Google Assistant will read you the directions one step at a time, I prefer to use it in silent mode. Unfortunately, the interface does not have a "page down", "scroll" or "next step" feature when all the steps are not visible at once. The workaround, is to have the voice start reading again until it needs to go to the next screen. However, what I find even more limiting is that is does not support recipes that I have created. While the Google Assistant uses a built in browser for retrieving recipes and answers to other questions, the device is incapable of retrieving specific web pages when asked.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great Product, Some bugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub Max is great for hands-free turning on of lights, tvs, and playing music. The speaker sounds great and is perfect for any large room. Only issue is that sometimes the C by GE lights I bought become disconnected with the Nest Hub and I have to reset it to repair them. Besides that, Great Purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Google Product!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Google Nest Hub! It provides great updates on things like the weather or plays music. I’m primarily using it as a camera with the Google Home app,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture easy to set up & use, great for keeping an eye on our dogs when we are out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Google Hub

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, nice display. Video quality looks great! Good for media consumption.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Meaningful upgrade from nest hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Max is a big upgrade from the hub display in our kitchen. The increased screen size makes viewing cameras, calendars and text easy. Installation was a breeze, since we had several nest hubs in our system already. Facial recognition is a double edged sword and trades off privacy for greater functionality. Since we already had facial recognition enabled on several nest cams, we opted in. You’ll need to decide whether you want an always on camera present in your house. The optional nest cam feature works well and integrates seamlessly into the nest app display and nest aware subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great nest hub max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the smaller version of this one and that one has moved to the bedroom. Love the larger size in the kitchen to see recipes better and much better sound to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome Home Integration

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in home product integration as long as Nest products. Well worth the price as the display is awesome, sound is great and the ability to just call out google to do something is mind-blowing technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best smart Hub on the market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamlessly link your google account, extremely easy to setup. Have 3 of these around the office to view exterior and interior Nest cameras. This is just 1 small part of what this thing can do. Picture quality and ease of use is great!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! The camera follows you as you move around and it’s pretty cool. The best/easiest device to share family pictures through Google Cloud

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better than Amazon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the amazon products. Since the last update in September. The features have been so much easier to use on here and almost all other products can be used with this hub. Great option for a smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Good morning Master

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Hub Max's. The screen is great for the size. The screen is a great size and very clear. I have my morning routine set up and it recognizes me as soon as I walk into the kitchen. It knows me as master.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 3 out of 5 stars

    Great product however…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation however I had to restart it due to some bug with the tutorial. Another issue was the phones werent connecting to the device to view the camera. The camera wasnt recording events. Again, i had to restart it and troubleshoot. It took a while to fix, so far its been working fine. No issues yet. Great speaker too. It would be great if they add more functionality to the device such as calendars and notes. All it takes is a software update

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Anon. We're sorry to hear that you experienced some difficulties with setting up your Nest Hub Max. This is not the initial impression we want you to have of the device. We appreciate that you did some troubleshooting on your end. If you need any help in the future, our team of dedicated specialists are always available to assist you. You can reach us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great picture and sound. Hub Max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is an amazing upgrade from the regular Google hub. It's a good size and weight. Streams Netflix, Disney Plus. I love that I can leave a video message and video call. Sound is way better also. Hub Max

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nest Hub is Expensive but beautiful, modern.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly integrated to smart home set up! Able to hook up to cameras, tvs, smart lights, nanoleaves, and other smart devices with ease. Wish it was removable from the speaker mount itself. But that's asking too much.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Can’t Go Wrong!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen quality is pretty good! This size is perfect for just about placement in your home - works great in the kitchen, living room or bedroom. Extremely convenient for daily use!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Works great. It has a big screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great smart home platform. I have a two. The 7" display and the 10" display. The 10" is big. Uses: in the kitchen for timers, looking up recipes on the internet, getting quick tips on food prep, temperatures, etc. It's invaluable.it responds to voice commands quickly and reliably. I also use it to control lights and some other items throughout my home. It bridges TV control, lights, smart outlets, smart lights. You can use it for google duo video calls. it has a privacy shutter to turn off microphone and camera or just turn off the camera via an on screen icon and keep the mic listening. If you keep the camera on, you can use the Google Nest application on your phone to connect to the camera and look into your kitchen (or wherever it might be). Its your choice on whether you enable or use this feature. Music streaming works great. Either googles music service or another service you connect to it. I use Spotify with it and use verbal commands to start it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this thing. we have a bunch of hubs around the house but we use this one the most. the large display is great and being able to use it to check on pets while gone is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. We have this in the kitchen and it cycles through pictures, makes phone calls, plays music, acts as a broadcast system with other Google speakers and so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool display the picture quality is great all the google features are very easy to use the kids can't keep their hands off of it

    I would recommend this to a friend