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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 4,125 reviews
  • Rated 5 out of 5 stars

    Made for seniors, I swear!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 in our home. I purchased this for my 90 year old father in law, to allow him to keep his independance. This allows him to see his outside cameras, and make video phone calls to his adult children and grand children. Paired with a doorbell and cameras, they can check on him as he goes about his daily activities. He is amazed at how easy it is to use. He doesnt like his daughters hovering over him all the time, so they check in with these as often as they like.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    We use it every day

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put one in our kitchen and it is by far the most used tech item in our house now. Some of the benefits of having an "infotainment" screen for our house are not lost on us but, by far, the biggest benefit has been for cooking. It's an amazing recipe "assistant" and we love it for that alone if nothing else. Otherwise, it works great with anything synced to Google home (we have some hooks in to our smart home system); linked right up. Setup is easy. Screen quality is great. Speaker quality is good enough for what it is (definitely better than the smaller model). All-in-all it's a pretty good value for the price! We use to use an old iPad in the kitchen and, honestly, this has been way better to use for this purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love our Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the smaller version of this but wanted the larger one to display our pictures so we could easily see them. We’ve just started using Spotify and love that we can play our music through it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! The camera follows you as you move around and it’s pretty cool. The best/easiest device to share family pictures through Google Cloud

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. This thing is awesome. I can watch TV, YouTube in my kitchen on it. I can check my calendar and make calls. It’s an amazing little thing that does so much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job monitoring the house, synced with multiple devices and comes in handy when needing quick answers!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from the original. Better quality and larger screen and good quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size

    Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this larger screen. Makes it easier to read recipes. The camera is a great add in.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great for kitchen!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally for the smaller Nest and returned it for the larger Hub. It just looked too small in our space. Glad I did - picture is great and it really is the hub to our kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Google made it great! But it could be better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to start my reviews out straight to the point: the cons. The tablet is great but if it could detach from the speaker that would make things easier. At times I had to use the tablet, picking up the entire unit was cumbersome and heavy. With that being said the tablet itself is a little weird and lacks substance. I found it a pain to just adjust the volume on the tablet . Also me having an iPhone it lacks any software that connects iMessage. The good! Man that speaker bumps! Great sound and a beautiful display. The mic on it works great and picks up my voice way better than I would have thought. Crystal clear display that is extremely easy to read. Responds great and would make a great tablet, if it came apart from the speaker. Video calls are great and the tablet does this weird zoom in thing that keeps you in good aspect to the frame. All in all a great product that will only get better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great in the Kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a few of these. Mostly the regular ones. For the hub Max: The sound is quite good, maybe a little too much bass for my particular tastes, but the wife thinks it's fine. They get plenty loud, can hear around the house when I think I'm just listening to a podcast while cooking. The display itself is nice, love having my connected Google photos account showing favorites.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max Smart

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image and video quality and sound is perfect. I like it and recommend

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my regular home hub just because I wanted a bigger screen. It has a camera that I rarely use for duo. It does seem to hear me better and the sound is definitely better than the older version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well! Still working on integrating lighting but so far so good. I really like to ask Google for the morning news reviews as I eat breakfast!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool display the picture quality is great all the google features are very easy to use the kids can't keep their hands off of it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Fun, Helpful, and Useful!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We started our smart home journey when we learned that our new home security/monitor system works with Google Nest. We literally have 4 of these thing for different rooms. Only recently discovered our climate control works with it too and its not even a Google Nest Thermostat. We find the whole system useful but we are still building and having fun at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size

    Rated 5 out of 5 stars

    Great upgrade to nest hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a nest hub in bedroom and got the hub max for Christmas. Love the bigger screen and the built in camera. Ability to slide a switch to turn off camera/mic is a plus vs turning off in software. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the size of the screen and quality of this product. Love the picture gallery slides on a big screen, videos, timer and so much more with Google.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heck of a upgrade from the 1st gen home. The screen is big and nice! Nest camera is also a nice little feature. Speakers a way way better than the 1st Gen. All around it's definitely worth the upgraded no questions asked.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hub Max is awesome. Still learning to use all the features. The camera is awesome. I love the touch screen. The speaker is decent. I just wish the screen was larger and the price not so high.

    I would recommend this to a friend