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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 4,125 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Better at voice recognition than Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and picture for consuming content. Takes up bit of space. Fantastic UI. Wish it would've connected to my work G-Suite calendar... Overall probably the best home assistant out there. The Alexa app is easier to use than the Google Home app. And having to say "Hey/OK Google" to wake it is annoying; Alexa gives the user a few options (Alexa, Amazon, Computer, Ziggy). It is pricier than the Echo Show 8, but the sound is better, build quality is better, and voice commands work better. Echo system of devices is comparable between the two, but Alexa does have a slight advantage in total number of Internet things to connect to.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi someguy, we´re glad that you liked the UI, sound and picture quality of Nest Hub Max. We value your feedback and we´ll make sure to go back to the drawing board to cook up new features and products you can enjoy. If you have any other question or support concerns you would like us to address, you´re more than welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Worth the bucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of the google home with the large pleasing screen to see the video. Good stuff

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Google big screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistant. Large screen great for streaming videos and acting like a photo frame. Playing games with Google is also fun. Sound is ok for streaming your favorite music service.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great addition to a kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new kitchen display. Between displaying recipes, watching videos, and controlling our lights when the dog has to go out in the middle of the night.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing so much I bought 4 of em and 2 7” Nest Hubs. With the voice command I can control my lights, thermostat, ceiling fan and tv’s. The sound quality is great too. It’s not Sonos quality but sounds good. I have the Nest Hub Max paired with Google WiFi pro, Nest doorbell, a pair of nest hub mini’s, and 4 Chromecasts Google TV 4K devices.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    love the Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we keep saying 'Alexa' play....we love this device. The sound is far superior to Alexa. Having a screen for videos, recipes, youTubeTV, etc is awesome. Located in our Kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great to oversee all smart home items in home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my favorite purchase of the year to bring my smarthome together. It is the main hub for all our devices. It runs my nest thermostats, Kasa outlets and switches throughout the house, magic light bulbs, smartlife exterior outlets, and can communicate with my Roku tv's, harmony remote, myQ garage door openers, and my Ambient personal weather station. Nice to have this is our main hub, as we also have the smaller Nest Hubs in the house and several minis. I love that I can watch YouTube TV on it as well. It has a camera built in that we can monitor when away from home and also announces visitors and shows the video from our Nest Hello doorbell.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love hanging this product with the built in camera. One less thing to have in my home because of the 2 for 1! It has a great picture and picks up voices very well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size

    Rated 5 out of 5 stars

    Big size great, Nest Cam built in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is great, significant upgrade from Nest Hub. Built in Nest Cam is nice, alright the stand to lift/tilt is probably necessary for best use of that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Helped Tremendously During Covid. Buying Another!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! During COVID it helps bridge the communication gap with our grandparents to have conversations. Great sound! Great picture! Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love the large screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the large screen and that it links with my nest products so I can display my front doorbell camera and other cameras. Also love the fact that I can play music through it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great smart hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Amazing sound from the speakers. Settings are pretty easy to navigate and downloading the Google home app makes it simple to run through and use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fun for all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! I have my photos showing all the time when I'm not using it. I play music when I'm cooking & I'm always asking it something. Each day I have it I find more ways to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great add on for kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift - my wife loved it - she uses it in the kitchen frequently Very easy to use and great picture. Would recommend. Best Buy generally has a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great product from Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google hub max works great for reading recipes and playing music. The screen size is great and so is the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great smart device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets on buying this. It has a great screen, good audio quality, and plenty of functionality. Our primary reason for buying was for video calls with family. This is among the best options with its ability to track you as you move around. The only other device I know of for home use that does this are Facebook Portals, but I'd much rather have a smart device (particularly if you already use Google Home devices). It works great with many of our other smart devices. The couple of items I would like to see improved are better connection to my TV (though this could be the TV...it keeps losing the connection), and the ability to cast the video during calls to a Chromecast on my TV (this seems like an obvious feature that for some reason it does not currently do).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Great for the kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen and usefull to use google assistant. Overall I'm pleased, but just feels a little slow and the audio isn't near what some of the other google speakers are. Good for easy tasks like recipes in the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's the Google Nest Hub Max for me !!*!!*!!*!!*

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yaaaasssss Ma'am!! DO get this!! You will enjoy playing around with and learning all the super cool things it can do. My most used features are viewing photos, DUO and YouTube!! The facebook portal advertises the camera moving with you when you navigate around the room (within view). The Nest Hub Max does too and they don't advertise that feature I learned it does and it's really really cool how it zooms in on you when you move farther away form the camera. I like the synchronization of my other Google devices. Especially the Nest Doorbell. Do Buy this!! you will not be disappointed :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome multitasking device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Works great as a digital photo display. Only downsize is the aspect ratio clips part of landscape pictures. I can use it as a Nest security camera as well. I only wish the camera had a night vision setting. Works great for listening to streaming music such as Spotify and watching videos on YouTube and other supported services such as Disney+ and Sling TV. I love having all these features in a relatively small device that is always on and responds to voice commands so I can control it while preparing food, eating up to the counter, or washing dishes in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and picture. Have the smaller hub snd this one knocks it out of the park. Highly recommended for ease of connection to all google home products

    I would recommend this to a friend