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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 4,125 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Google Nest Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Smart screen devices I've had since the smart phone was new. It is also a great Alarm Clock and music player. It has great sound no matter if your a light sleeper or a heavy sleeper it will wake you up almost in an instance after going off! 5 out of 5 Stars for me great product overall and it even plays movies and youtube videos very well a crisp high definition screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Smart Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this display! I have 3 of the smaller Nest Hubs, a Lenovo Smart Display, and a JBL Link Smart Display. The picture and sound quality on the Nest Hub Max is great. I use it in my kitchen for recipes, music, and movies/tv shows while cooking and cleaning. The built in Nest Cam is a great added feature that obviously integrates perfectly with my other outdoor Nest cams and Nest security system. If you are a thinking about upgrading or starting your smart home setup this is a great item to start with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really great product has great sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product takes a little bit to get used to the sound quality is phenomenal. My only flaw is when I say. Hey Google play a certain song such as Shivers by Ed Sheeran. It always wants to play the remix version so I wish there was a way that you could, set it not to play remix or something like that

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect kitchen Gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     we replaced our Alexa with this device and it has been a game changer. The screen size alone makes a huge difference as you can see it from across the kitchen. This device is been more compatible with my other smart devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is great! I purchased it for my husband, who is very into technology. We keep in it the kitchen which is nice because you can watch videos while you're cooking or cleaning up. You can make phone or video calls when your phone is paired and can "cast" to it like you would to a TV to watch Netflix, Hulu, etc. Overall we are really enjoying this product. The only negative I want to point out is that it has to stay plugged into the wall, it does not have it's own battery to hold a charge to allow you to switch it from one counter to the next. That is the only reason I gave it 4 stars. Otherwise, it's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lovw it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the abode system and didnt like the app or how it didnt record 24/7. Google’s app is a step up, the speaker for music and apple music integration is great and the facial recognition profiles is awesome. Wish we could adjust the tilt level though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. I have it in the kitchen counter and it’s very helpful announcing visitors, playing music and watching videos.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great addition to your smart home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub Max was a great purchase. I have had this for over a year and have been happy with it since. I use it in my kitchen for one a Camera to check anyone coming up from my basement when i am away and also as a display when cooking or cleaning. It has great options to use by itself but using your phone with it is what allows me to enjoy this product more. It does everything google assistant is suppose to. If you want to watch youtube it is limited on what is brought up for you but you can stream from the youtube app to this display. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance from GOOGLE MAX HUB ..easy to set up and use. Clear pictures and easy to understand voice !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy devise to have! The great kitchen feature!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a Black Friday item all month. Works great! Prompt shipping. Also free shipping

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Google juke box and more..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device I integrated it with my alarm system. I will probably start to build an eco-system for smart google devices. But I mainly use it for the reason mentioned above and a juke box of sorts, which is paired with my stereo receiver. Will try to maximize its potential but it will be pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Cool device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google home is a lot better than the best Alexa device I've seen. Speakers are louder and screen is bigger as well

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Big Screen and options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large bright display with decent sound. Sounds and looks great in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love my Google Max!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! What a great addition to our Nest at home.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality speakers, excellent size and most of all if you connect with other smart home items, it starts iys wonders.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    No more say 'Hello Google'!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my google nest with nest Hub max. I am too happy with the max. I can now make video calls with my friends and family handsfree and big screen. I can conversate with the hub like I am talking to a person, i do not have to say 'Hello Google'. what a relief!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Meh, compared to the Echo Show 10.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as well as a echo show 10 and our family used them side by side for 2 weeks. Not as good as the echo show 10 in terms of sound quality, volume and versatility but if you have other google products it's still the best choice. Software is very good, as good as it gets, integration with Google home, Google duo and all Google apps is a plus. The issues I had with the Google Nest Max: - the screen is at a fixed angle and has tremendous glare in our Kitchen. Most kitchens have alot of windows and light. We ended up purchasing the $30 swivel stand which was a must. This stand solved the glare problem. Still not half as good as the 360 degree show, which tilted and swivels, following you if you so chose to do. -the sound quality stinks and the volume is not linear. I mean, it sounds worse than our tiny 1st gen Google nest mini. In most cases you can't hear it at 10 ft away in a vaulted ceiling kitchen without turning it up past 5 of 10. Most of the time it's on Volume 8 sometimes 9. There is some issue with the software where it decides what the volume should be. Watching news in the morning is an exercise in frustration. We don't have this issue on our Google nest mini, volume was normally 5. Maybe something is wrong with it. Unless your 5 ft away, prepare to change the volume every news story. What can I expect when Google placed the speakers the opposite direction of the screen, so you need to place it by a wall, not on an island. It can't hold a candle to the fidelity of the echo show 10, leagues better. -no web browser -no aux output to improve sound quality and Bluetooth only works for an input -the microphones work well but not well enough, theres no sensitivity adjustment. -price, it's expensive and not competitive when compared to the echo show 10s glitz and glamor.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi August, thanks for taking the time to share your feedback. We're sorry that your experience didn't meet your expectations. You can still improve the sound quality of your Nest Hub Max by adjusting its Bass and Treble, in the Equalizer settings on the Home app. Check the step by step guide here:

      - Open the Google Home app.
      - Tap your Nest Hub Max and then Settings.
      - Then Audio and then Equalizer.
      - Adjust Bass and Treble level to your preference.

      We're always working hard to improve our products and services, and your feedback goes a long way. We hope you will keep a close watch on future iterations of our products. If you have any question or support needs with Nest Audio, we'd be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Google

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the big screen, and all the features, sounds good very good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger version of my original google home. The speaker is much better and I love the size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Hub max, it's easy to setup and use to begin with. Some of my favorite features are being able to setup a shared photo group which allows myself and to brothers to view and share pictures. It's also good for listening to music on Spotify and other music services. Playing trivia and other games is fun and I also use it to control my devices.

    I would recommend this to a friend