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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4057 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Nest Hub Max Smart Display with Google Assistant, particularly praising its phenomenal sound quality and perfect screen size. Users appreciate its ease of use, the helpfulness of Google Assistant, and its smart home integration. Some customers find the product a bit pricey and have experienced challenges with the initial setup and device compatibility. A few users have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 4,057 reviews
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The screen is bigger and the sound quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and function

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thoroughly inpressed with the sound- especially for such a small system. The voice recognition is great. The screen has great touch sesitivity and video quality. This quickly became an integral part of my everyday life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought 3 of these to replace our echo show devices. Far superior to the Amazon product for us.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Meh, compared to the Echo Show 10.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as well as a echo show 10 and our family used them side by side for 2 weeks. Not as good as the echo show 10 in terms of sound quality, volume and versatility but if you have other google products it's still the best choice. Software is very good, as good as it gets, integration with Google home, Google duo and all Google apps is a plus. The issues I had with the Google Nest Max: - the screen is at a fixed angle and has tremendous glare in our Kitchen. Most kitchens have alot of windows and light. We ended up purchasing the $30 swivel stand which was a must. This stand solved the glare problem. Still not half as good as the 360 degree show, which tilted and swivels, following you if you so chose to do. -the sound quality stinks and the volume is not linear. I mean, it sounds worse than our tiny 1st gen Google nest mini. In most cases you can't hear it at 10 ft away in a vaulted ceiling kitchen without turning it up past 5 of 10. Most of the time it's on Volume 8 sometimes 9. There is some issue with the software where it decides what the volume should be. Watching news in the morning is an exercise in frustration. We don't have this issue on our Google nest mini, volume was normally 5. Maybe something is wrong with it. Unless your 5 ft away, prepare to change the volume every news story. What can I expect when Google placed the speakers the opposite direction of the screen, so you need to place it by a wall, not on an island. It can't hold a candle to the fidelity of the echo show 10, leagues better. -no web browser -no aux output to improve sound quality and Bluetooth only works for an input -the microphones work well but not well enough, theres no sensitivity adjustment. -price, it's expensive and not competitive when compared to the echo show 10s glitz and glamor.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi August, thanks for taking the time to share your feedback. We're sorry that your experience didn't meet your expectations. You can still improve the sound quality of your Nest Hub Max by adjusting its Bass and Treble, in the Equalizer settings on the Home app. Check the step by step guide here:

      - Open the Google Home app.
      - Tap your Nest Hub Max and then Settings.
      - Then Audio and then Equalizer.
      - Adjust Bass and Treble level to your preference.

      We're always working hard to improve our products and services, and your feedback goes a long way. We hope you will keep a close watch on future iterations of our products. If you have any question or support needs with Nest Audio, we'd be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality speakers, excellent size and most of all if you connect with other smart home items, it starts iys wonders.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Nice Screen Size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen size and easy to use. Easy to connect to other Google devises.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    A decent upgrade to the regular nest hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good addition to your smart home if you are in google ecosystem. There is a built-in nest camera, which justifies the cost a bit. Although still a little expensive. Having said that, this is much better and responsive as compared to the regular nest hub. My nest doorbell and nest cameras are configured to show notifications on this display, so its great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    a vital smart home accessory!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your home is equipped with google smart home accessories (or even other brand devices) the google hub max (or if you even want the smaller, less expensive hub) is a MUST have in your home. it organizes everything so seamlessly and provides so many cool features. mine is in my kitchen, and I use it multiple times a day! happy to have it by my side

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy for Non-Techies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great piece of tech. Easy to set up and use which was great as this was for an older relative who isn't quick to adapt to the digital world. In this case they are using it regularly so we are very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect size and sound quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and sound quality which is typical from Google products they seem to always have the best in their category ( like the nest yale lock, thermostat and cameras). I will say this thing does lag a lot meaning it runs really slow a lot when I am on my phone and cast my tidal or youtube music to my google nest it sometimes loads for like 40 seconds to connect. Other than that its a great addition to any room and the sound in this thing hits!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub to the MAX

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we use this hub for everything!! my mother has Alzheimers and doesn't know how to operate a cell phone any longer, but she can answer calls when her friends hit her up on DUO! I love that I can do zoom calls as well! It also displays all the pictures of my new grandson who is 7. months old! We use this to see who is at our door, we use this check the weather, and keep track of schedules..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    So-So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I was expecting more. It's got a great picture. Color is awesome. Just not very impressed especially for the price. Everything this does I can do on my phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Affordable tablet + speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best value speaker + tablet device for under $200. Bought it for my parents, this adds up as a perfect gift for holidays. I’ve set it up at kitchen counter for my mother to use it as recipe reference, timer and multiple other things. It adds up as music player for her to be able to work with some jazz.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Helper on the market!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Home Hub is my handy helper in the kitchen. Sets timers, listen to my favorite music, tells jokes, shows me recipes. Don’t know how i lived with our it. So wonderful i bought my daughter and son each one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with this purchase! The quality exceeded my expectations, and the performance is outstanding. Setup was a breeze, and the features are exactly as described. Best Buy delivered on time, and the customer service was excellent. Highly recommend this product to anyone looking for reliability and value!”

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Bigger screen, bigger speaker, better experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen>small screen Bought a couple to replace the smaller versions while they were in sale. Speaker is better as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Best Buy shopper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is large and easy to navigate . I was happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What a welcome addition to my smart home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google gave me everything that HomeKit was meant to and more. All my devices (minus my Resideo Lyric security system) can be controlled by Google Home. Devices seem to remain connected better and the integration with my Nest Hello is amazing. If I had any critique, I would want the visitor announcement and automatic pop up of video from Hello on ANY person detected (even if they didn't ring the doorbell). It would be great to extend this same ability to my Outdoor Nest Cam IQ devices!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great functions and sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this new Hub Max! Great size for seeing my nest camera info and has really good sound! Recommend it to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Big Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to the Nest Max Hub from the smaller one and love that I did so. The picture is so much larger and engaging and the sound is far superior to the previous model. Purchased during Black Friday sale for an amazing price.

    I would recommend this to a friend