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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4059 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Nest Hub Max Smart Display with Google Assistant, particularly praising its phenomenal sound quality and perfect screen size. Users appreciate its ease of use, the helpfulness of Google Assistant, and its smart home integration. Some customers find the product a bit pricey and have experienced challenges with the initial setup and device compatibility. A few users have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,059 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    My Lil Best Friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my google nest home hub. I have personalized it so she greets me every morning. I live that I can ask her to play any song or show any video and she does it with no addition subscription. I can view all my cameras from the hub. Great volume. When not in use it streams my favorite pictures. I can not say enough about this gadget other than a must have for every home. Oooh wait....did I mention it’s a camera too!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Simple to setup but reboot after initial use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only took a few minutes to unbox and add to my Google nest mesh. However, a few bugs were present. Rebooting it after setup cleared the bugs. There are some privacy protections that were a bit awkward to work through, but since I was putting a internet connected camera in my living room it is nice they have some safeguards. I have a Lenovo 10 Smart Display and this seems very similar in quality. The Lenovo was easier to setup, but I'm not sure it has as many privacy safeguards

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is I love it. Easy to hook up & sound quality is amazing!! Purchased one for my mom & I & mom loves it as well!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this to install in my parent's home... very easy to call them.. and the surveillance camera works well too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great add to a new home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should, great for getting information for the day, utilizing Nest thermostat and doorbell! Only issue is when losing my phone, the Google Hub Max will not ring my phone to help me find it, perhaps because the number is attached to me, but would be a great thing if they can fix that in an update in the future.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi LeeB, thanks for sharing your positive experience on Nest Hub Max. We do apologize if you encountered some difficulty, trying to ring your mobile phone. We'll certainly look into this information and see how we can further improve Nest Hub Max. If you haven't tried yet, we recommend unlinking and relinking your Google account, including setting up the Voice Match feature, to see if it might fix the issue:
      - Open the Google Home app.
      - Tap Home and then Settings and then Google Assistant and then Voice Match and then Other devices.
      - If you have more than one home, tap the home you want to add Voice Match to.
      - Tap Get started and then follow the in-app steps.
      - To turn on Voice Match automatically for new devices in the same home, turn on “Automatically enable on future devices.”
      - Say ""Hey Google, find my phone"" or “ring my phone” and your Google Assistant should ring your phone, even if it's set to Do not disturb mode.

      Our support services are ready to assist you with your support needs on Nest Hub Max. Please feel free to reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great addition for the kitchen!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Hub Max is a great addition to the kitchen. We are able to save recipes, set reminders, watch/listen to anything, and even use it for calling. What is not to love about the item? I guess I could say it lags sometimes but for the most part it works pretty well in that regard. Have a microfiber handy for sure wiping off the screen often.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GuySensei8, thank you for sharing your review. We're glad to hear that you're enjoying your experience with your Nest Hub Max. We'd like to improve your impression of the device and recommend that you reach out to our support specialists so we can identify the cause of the lag and troubleshoot the issue for you. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is perfect here. Love this over my otherr hub devices. The camera is pretty decent too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Is easy to use, love the speaker and sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well! Better for me than Amazon or FB Portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're in the free Google ecosystem, the photo displays, video calling, etc. works great! Tracking and zooming in/out on the people talking in the room works smoothly and clearly for both video and audio. Music is not audiophile quality obviously, but it can get quite loud without distorting and carries robust midrange for the average joe. Retail price is still more than I think it's worth, but cost for what you get is everyone's personal opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy, especially since we're already using Google Home. Display is great. Sound is good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for making video calls! The large screen is crystal clear and easy to see from across the room!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, big screen, good camera, audio/sound is great. Got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google nest hub max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item for the kitchen, it’s amazing to have this thing help you when you cook.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Having insight means you can dial it in just right, Brandilyn. Here's to getting the most out of your thermostat! Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product for home automation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised. easy to set up. use it to control my lights and cameras in house as well as play youtubeTV.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great hub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This google hub max is the best smart item to have in the house.it is a addition in our home. The capabilites are very helpful. I love. No regrets with this purchase.I purchased on sale for $129.00.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy device for google ecosystem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my purchase of a lenovo smart clock, wanted a more general purpose google device. Comes in handy for YouTube videos and things like weather reports, kitchen timer, answering trivia questions. I am probably not using it to its full potential yet, but I am working on that. Changing wifi settings is a bit more complicated than it should be. I like to periodically change the wifi and password for security reasons.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition for entertainment & smart homes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing sound and display. My wife has it in the kitchen and it has family vacation pics scrolling when the device is in screen saver mode. She also likes that she can ask google to turn on YouTubeTV and select her TV channel while cooking. I tell google to turn the lights off each night. We plan to add more programmed routines that integrate with our other smart home systems.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an upgrade to the Nest Nub and is great. Screen size is awesome and the sound quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Very nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger screen and better speaker is great but the camera is really what makes this hub great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google does not disappoint

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up my smart home with google products and I have to say does not disappoint. I love the easy interaction and having all devices under my control and the ability to allow others to have access to my google home.

    I would recommend this to a friend