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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 4,125 reviews
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Good equipment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biger screen. Better sound and the camera works great

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this to my mom and dad and they love it. They are both in their late 70's early 80's and they have no problem using it. I have them linked to our Google Photos so they're able to see them with our having to try and load pictures. They have it in their kitchen and my dad uses it every day for different recipes. Today he made us creamy braised cauliflower soup! It was amazing and he was able to do it because of the max.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Nice screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a trouble with Wifi connection, other than that it has a large beautiful screen with good sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest hub family safety

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound. We have both Google and Alexa devices. We have elderly family that we "drop in" on and this is fantastic for sound and picture quality. Very helpful for family safety supervising elderly family members.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for entertaining grandkids.Easy to use. Love the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent smart display at reasonable price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, happy with functionality, display, and sound. My elderly in-laws were looking for a digital photo frame, but for the same price, this performs that function but so much more. They now can also use this for video chats using zoom, Google Duo, etc. Only difficulty in set up was trying to get it to recognize my voice as an additional user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Good size screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistant, easy to use with a great size screen for viewing pictures and information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best item in my home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps the best thing in my house. This item controls almost everything in my house. I can’t image my home without it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice addition for your Google home system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We pitched this as a central unit to control cameras, music, etc. from our kitchen. My wife also loves having the ability to Google search for recipes, set cooking timers, and video chat with family. We love this addition to our Google home automation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality and features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and integrates with our smart home env.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for original unit the failed. Used warranty replacement, but still had to pay because I received a discount fot the original purchase. Best Buys would not offend the same or any discount for the replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect Home Office Accessory

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub Max is the perfect product for my home office. I can steam iHeart Radio, Apple Music, as well as view my family photos on a larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I use it when I'm cooking and can play games without touching. I do admit figuring out how to get photos in the right folder so that the hub max and show them was a bit confusing but once it is set up it is so easy to add more photos. Love that I'm able to control whatever is in the home through it. Also I used it for a pet cam while I was on a trip and it was so helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Phenomenal Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was perfectly satisfied with my Google home mini for years and the nest mini was a familiar but welcome upgrade. I knew I'd been missing out on bass and what not, but the fullness of this sound is amazing! If you enjoy crisp full music with bass you can feel but you're not ready to commit to a proper surround sound system, this is the perfect purchase once you get over the sticker shock

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Good smart hub.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large display, good features. camera is nice, too.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Nice smart display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large display and sounds good. The camera on the app sometimes does not work, would have had 4 stars

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi cvos34, we appreciate you for sharing your feedback on the Nest Hub Max. We're sorry to hear that your experience with the camera has been less than ideal. We'd like to know more details on your issue so we can help troubleshoot this for you. Please contact us on our Google Help page and let our support specialists find a way to improve your experience. You can reach our help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love nests, easy to use, set up and great to face time

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Big Display, Good Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is big and the sound quality is much better than the smaller version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful display excellent connectivy as well as easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    GOOGLE HUB MAX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Google Hub Max. I upgrade from the standard google hub to max one and very happy with Max

    I would recommend this to a friend