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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,125 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Versatile

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Hub Max. It's not without its flaws like any technology but overall im very happy. I like the photo frame, viewing cameras, and controlling smart home devices with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great picture quality, easy way to keep in touch with family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid is really enjoying and she is engaged by playing with nest . Excellent video quality for making video calls and very interactive google voice and the best thing is easy of using YouTube

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Google Nest Hub Max 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size, sound, and new software. Easy to control with app.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Max benefits of having this Hub Max.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so my wife and I can make video calls to our granddaughter. I like the bigger screen and speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great features and Best addition to Google

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom as an indoor Nest Cam instead of a regular Nest Cam. I think this was a better choice especially the situation now and if she falls she can actually use the Google Call feature if she cant get to her phone. Plus the built in Nest Camera couldnt go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product. I am very happy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love google products. This product has been an awesome product to me and my family. I wish this device would have an internal battery source so if you are listening to a song and want to move the device to another location the music would be continuing on playing without any interruption. Beside of this miner detail I am very happy with this purchasing. Way to go Google. You all rock.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Device, great sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device with a lot of useful features. Gesture control is great, has a large high quality screen but best of all has an amazing speaker, much better than previous versions. Great addition to my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    About time we get an easy to configure Google devi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything i was looking for in a smart home device. Integrates with my calendar, appliances and security system with ease. It's reliable and easy to configure. If you are standardized in the Google platform its a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect gift for a fangirl

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the wife as a digital frame that had more options. Sits on her desk and she loves it. Loves that the ease to change the photos out as she feels fit is super easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hey Google...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We utilize this in our kitchen as a timer, a radio, an informational smart helper. This Google device replaced the old "other smart device which shall not be named" and is an upgrade in terms of speaker quality.

    I would recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Cool but kind of expensive for as limited as it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a neat gadget. Video calling with this is like a totally new experience, especially if the other person has one too. But it is pretty limited in it's functionality really. There's not a whole lot it can do at the moment. I got it full price as a Christmas gift, but if I was buying it for myself, I'd wait for a substantial discount. Setup can be complicated to get right too if you're using multiple accounts or sharing it with other people. But it works well once you get it straightened out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Smart Speaker but looses connection often

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When working it is a very good smart speaker. Sound is excellent, photo display works very well and Google is responsive. However, possibly once a day it loses Wi-Fi connection. It is easy to fix - reboot, but it can be annoying. I have 4 Google smart speakers and about 6 Alexa smart speakers and this is the only one that looses connection.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Carol, thanks for sharing your feedback to let us know of your concern with the performance and connectivity of your Nest Hub Max. We understand how frustrating it can be having to reboot your speaker when it loses connection while other smart speakers don’t, and this is not the kind of experience we want to share with you.

      A range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If you're experiencing a spotty connection or weak signal, we recommend checking your Wi-Fi network to see if your bandwidth is congested. This may happen if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.

      If the issue persists after trying the simple steps above, please consider reaching out to us for additional support or guidance, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Jwags

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great deal on this item. We recently moved in to our home had had purchase two before and realized we needed a few more in som of the other rooms. They are awesome we have had them in or other home

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is I love it. Easy to hook up & sound quality is amazing!! Purchased one for my mom & I & mom loves it as well!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting it up was a little bit of a hassle, but overall it works well and does what I ask it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Night vision

    Rated 3 out of 5 stars

    Expected a little more from Nest

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this display is great. it is great for video calls and controlling your smart home. Where it lacks is the camera does not have a night vision mode - and I was unaware of this before purchasing. All other nest cameras have night mode so I expected this to have it as well. Very disappointed in that fact!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love this device we'll responsive and great sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest hub max is bright screen, great sound, and very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Definitely would recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and sound quality is perfect for music/video.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Best smart home device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Google Home Max. Speaker is loud and clear and the screen is huge.

    I would recommend this to a friend