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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4059 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Nest Hub Max Smart Display with Google Assistant, particularly praising its phenomenal sound quality and perfect screen size. Users appreciate its ease of use, the helpfulness of Google Assistant, and its smart home integration. Some customers find the product a bit pricey and have experienced challenges with the initial setup and device compatibility. A few users have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 4,059 reviews
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    The sound!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub have a great sound. Good size screen and very fast.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Absolutely LOVE this thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I have an original Google home and a mini and now I have the Nest Hub Assistant Max. I love being able to video chat with friends and watch cooking videos in the kitchen. I bought a camera cover just to feel like I have more privacy, but there is a button on the back to turn off mic and camera. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Absolutely Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited month after month until they finally launched it. However, I waited until Black Friday before purchasing it. It's everything I could want in hub. The bass is awesome when streaming sounds and watching videos. Love how the camera follows me around the kitchen. I can control all my devices...Nest cameras, thermostat, lights and other Samsung Electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    very good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good camera. Makes hands free operation very simple.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother in law for Christmas. She loves it. She mainly wanted it to be able to view photos of the family and likely won’t be using it to its full capacity. Nonetheless, uploading pictures to it is so simple for every family member and she has been ranting and raving about the pictures popping up on the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is ok but for the money it has be...well ok. First thing is that it is limited. You must keep it plugged up for it to work, and I thought it had a rechargable battery, so wherever you place it, that's where it stays. Second thing is that you will need to do a lot of authorizing and combining your google account with whatever devices you want to use. The hassle is almost a reason to stay away. 4 out of 5 with the ease of use being not so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 4 out of 5 stars

    Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much needed in every household includes cameras and speakers are petty loud

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Big screen and better sound than smaller version

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Unbelievable!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and it works awesome. I love being able to enjoy all the many features. I can set times, reminders, make lists, video call, broadcast, view live video inside my home, and the list goes on. Google has the best assistant and it can control my connect smart devices too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Richfo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and picture quality. There are a lot of different functions which make life easier for a person with disabilities

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    New level of communication

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice combo of regular Google Assistant (ask questions, issue commands, get news, music, etc.) plus great visual using a fish-eye lens effect that flows through the room to find the speaker. Downside is dropped calls, especially if someone calls from the Duo App on their phone to your Hub Max. We always have to call back. But hands-free communication, especially with extended family, nice while cooking, eating, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google is the best AI, Screen is a good size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Assistant is the best AI interface available today. It is responsive and generally understands your questions the first time. The call feature is also nice, as the camera will follow you if you are moving around during the call.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT Value

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my Nest Hub Max. I use this device in my kitchen; the girlfriend loves using it as well. We use it mainly to display our vacation photos, questions during baking/meal prep, or even asking for a little music. The sound quality from this device is very wholesome compared to the little disks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have for smart homes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an upgrade from the smaller Google Home. The speaker provides amazing sound and having your assistant give you visual feedback is worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Hub Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that I would own a Hub like this but my son said it was beneficial to our family. My husband is a stroke patient and when I have to go out and leave him with nurses I can easily check up on him and see that he is ok

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Bigger is better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Google Home Hub Max for the kitchen and moved my smaller hub into bedroom. The big screen and larger speakers work for me. Love the face recognition feature and google duo. Unfortunately when I migrated my Nest account to Google Home, my Nest products did not move over. Must now use my Nest app to control and view my Nest devices. Bummer ☹️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought three of them they are incredible!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices are incredible, I have an elderly friend who has a hard time communicating and it's hard for me to get up to see him often, we are able to video chat where I know he's okay several days a week! I also bought one for my elderly parents that they will be receiving for Christmas after they move down to South Carolina. I could not recommend a device more highly than this one! The people on the other end need the same device but they are incredible, actually they can use an Android phone to answer a call from this technology.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it- helps me wuth recipes. The alarm sounds dont give me a heart attack. You can out your own pictures and the speaker is absolutely great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Hub Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fairly good, you can use it with Google Door Bell, and listen to Spotify, Amazon, and the price is great with 44% disc a Black Friday Pre-purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Easy to sync with google photoes and nest doorbell camera to check on who is outside.

    I would recommend this to a friend