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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,125 reviews
  • Rated 5 out of 5 stars

    Great entertainment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is great you get youtube,spotify anything ,photos

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nest Hub Max Smart Display with Google Assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the larger size screen than the original. Easier to see people when they ring the Google Doorbell. Also love seeing the outside temp and weather forecast displayed on the larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Better than the 7"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a google Ecosystem, then this is a just for the kitchen or a larger entertaining area. It has the same issue as the 7" to where you need to ywll at it sometimes even when theemre is no additional sound in the area. Otherwise, it's a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beats out the previous hub much larger and display is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest Hub - Next level smarts for your house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Hub is a must have for intuitive home use. It does so many things and is super easy to add to your home network. Highly recommend will be buying another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprised

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely thrilled with this purchase! The quality exceeded my expectations, and the performance is outstanding. Setup was a breeze, and the features are exactly as described. Best Buy delivered on time, and the customer service was excellent. Highly recommend this product to anyone looking for reliability and value!”

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Itt pretty nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my google nest max. I upgraded from the regular size hub. The only thing with these hub devices is that sometimes when i say hey google it doesnt hear me and i have to repeat myself which is annoying. Other than that its great!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, xMrNicholas. Thanks for the review you shared about the Nest Hub Max. We’re glad that you love it, but it’s unfortunate to hear that you’re having trouble with the performance of its Google Assistant. Retraining your Nest display with the Voice Match can help, especially if you have other family members sharing your display. See the steps below on how to do this:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile or initial > Assistant settings > Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      For more help, you can reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Tutorial is helpful when adding features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very clear pictures. Enjoy the larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Addition to a Smart Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my Google Home. Displays photos beautifully. Allows other elements of the Home (ex: Speakers) to be controlled. Interacts with my Google Podcasts and other platforms like Pandora. The Camera can be turned on and off remotely to check in when away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Little wonder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit. I have a nest camera & a couple lights set up that I can controll with my phone & the camera I can get on my hub if someone comes on my driveway. This means alot when you live in the woods. News, weather, time & live video; doesn't get any better than that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my in-law so we could upload family photos easily so they can view them without us having to always text pictures. The pictures just show up as a rotating slide show automatically...easy setup and works great. The speaker itself works ok for music but I was expecting better sound quality. Overall a great investment.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A true "hub" for our smart home

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart display is a great centerpiece for our smart home setup. Using "ok google" voice prompts to initiate various actions including listening to music, watching videos, and answering our kids' questions. Video calls via Duo are also great. And the large screen size is perfect for following recipes in the kitchen. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    google nest

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a amazon Echo to this product and boy what a difference. Better sound and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    max hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the nest hub max which I like the size of screen and the ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    EXCELLENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Nest Hub- Bigger screen and with a camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Intro Smart Home Necessity

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so now this is a review that you can really sink your teeth into so grab a quick seat. So why should you get this, its a smart speaker, camera, assistant, and internet encyclopedia and we haven't even gotten to the back of the box. You can use your voice, the touch screen, and hand gestures to interface with it and its all extremely responsive and accurate. This is what you need if you are looking for the first piece of your smart home project. Look no further!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google is the best AI, Screen is a good size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Assistant is the best AI interface available today. It is responsive and generally understands your questions the first time. The call feature is also nice, as the camera will follow you if you are moving around during the call.

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device. It is a welcome addition to our kitchen. If you use it as a security camera, there is no night vision. Hopefully in a future monitor they will add that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy. Looks and sounds great. Really easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Where has this been all my life?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Hey Google, Good Morning.” Such a simple phrase makes the morning start off so much better. From being able to see the various cameras in our house, to watching a quick video on YouTube or Hulu, or being able to SEE who rings the doorbell and be told who it is (if properly set up with Nest Aware)....this thing is amazing.

    I would recommend this to a friend