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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,125 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    New hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first generation Google Hub has been successfully replaced with a new model. The upgraded device offers a superior display and seamlessly integrates with my existing system.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Enjoying google nest hub max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite surprised at how every responsive the hub max is. From enjoying videos to playing music. I have an alexa as well but I find myself using this google nest hub max more. My only (and I mean only) thing I do not like about it is I am unable to use my Ring cameras on here, I guess I have to use alexa for something.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for elderly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so wonderful to drop in on my elderly father. It works perfectly and has been such a relief for our family. He no longer uses computers or his cell phone and this has made communication easy! He is overjoyed to see us too! Thank you for this product!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $229 (and available now), the Nest Hub Max is priced to compete with the Echo Show. It’s a stronger entry in most respects, and while the camera carries the aforementioned privacy concerns, it’s a clear sign of how Google’s strengths are coming together to create a superior smart home product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a few as gifts for family members as a way to stay connected when we live spread across the US. They have been a great tool for doing so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hib

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! This integrates well with all my other home smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great add on to the google family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far....We replaced old hub with the new Max and have loved it so far...Playing videos, looking up recipes , tied into smart thermostat and especially making video calls! We were really impressed with the quality of the sound and video through out the call. So far been really happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Lack of development to be complete. In Argentina i

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lack of development to be complete. In Argentina its operation is limited (November 2019) since, for example, being able to see the camera from the cell phone is not enabled because it is a Nest service not enabled in my country (Argentina). The sound is good. It does not allow you to install other video programs, such as Amazon Prime, Flow (in Argentina), or music other than Google play or Spotify. A twist is missing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nest Hub Smart Display

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to work with Ring doorbell. The added bonus is showing our pictures that are linked with Google Photos. Beautiful pictures. The only downside is that because it has screen capabilities it sometimes won't answer questions verbally instead of telling us it has put up links to information.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey ramv, thanks for sending your review on your Nest Hub Max. We're sorry to learn that your experience with interacting with the screen has been less than ideal. We appreciate your feedback with the features of the display and know that we'll relay this to the right team for improvements we may provide in the future. If you have additional questions or need assistance with your Nest Hub Max, please feel free to reach out to our support specialists by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest Hub! Its like having a personal assistant. All you have you do is talk to it. You can play music, watch videos, make video calls, look up receipes you can even play games on it. The only thing I dont like is that its not rechargeable, you have to have it plugged in the whole time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good display it's used regularly to watch cooking videos in the kitchen it can also be used a security camera but doesn't look to good, great to use Spotify and Google assistant integration is really good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Night vision

    Rated 4 out of 5 stars

    Camera needs night vision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Really needs night vision. Good camera during the day but goes dark at night.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the kitchen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been added to our kitchen and I absolutely love it! I will ask for recipes or music, and they are presented to me very quickly hands-free! Set up was so easy too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great assistive device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can help them set it up, it is a great item for older people to use because they only have to know one command “hey google…” It makes it easy for non-tech savvy folks to access all kinds of things without having to navigate through different applications. It does not do email though

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have for smart homes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an upgrade from the smaller Google Home. The speaker provides amazing sound and having your assistant give you visual feedback is worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Expensive but Works great with the Google Cam!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    JUST ASK GOOGLE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. I love not having to pull out a recipe, it's faster to just ask Google. I would recommend it to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this to play Pandora... I ask questions about the weather... news... recipes... and have a lot of fun asking strange questions to mess with her... yes "Her". She takes on a personality all her own. I wish I could change the wake up phrase through. The music speaker is quite good for my medium size kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Hub Max

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fairly good, you can use it with Google Door Bell, and listen to Spotify, Amazon, and the price is great with 44% disc a Black Friday Pre-purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Google nest hub.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase an in house camera system. That being said I love my nest. Google is simple to use and has been fun to have. It can look up things and shows my door camera when I ask it. Glad I got the larger screen.

    I would recommend this to a friend