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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,125 reviews
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Perfect addition to my kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my kitchen. Had one of the smaller ones, and that worked okay, but this makes it feel a lot more fit for the location. I can see the screen from anywhere, and can run voice commands just by looking at it. Also, it's got the best camera functionality built in, making it a nice addition even just for security purposes. 10/10 would buy if I had space to put another one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I didn't purchase this guy earlier because it is awesome! Put the hub max in the kitchen and my wife uses it on a daily basis and definitely love that it will auto-show who at the door with the nest hello doorbell and she can control our entire smart home with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    David

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, I didn’t even know what is was buying till locked in on this one, so easy to set up and use , love it , turned out to be a great buy for me so I bought two of them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product Easier installation.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second of these units which is in my home and it was faster and easeier to set up than the original unit I got 2 years ago. This product is consistently improving.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my living room. It’s an entertaining item that all my family enjoys looking at. The camera adds security to my home and helps me communicate with my family instantly. I might buy an additional unit to place at another area of the home for communication.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Photo share screen saver is the best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The photo share "screen saver" feature is the best. Set it up for my mom and we share an album that tags us and our pets since we live a few states away its been really nice seeing those randomly pop up. Music sounds pretty decent as well due to the larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Becoming an essential part of the kitchen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement over the previous Nest Hub. The bigger screen and the camera is a huge plus. The camera even serves as a security cam via Nest. It responds well, and using it for timers and quick videos is convenient, entertaining, and useful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Richfo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and picture quality. There are a lot of different functions which make life easier for a person with disabilities

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 5 out of 5 stars

    Good hub, decent security camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a hub and second camera for my Nest camera setup. Does well remembering family faces, however I was a little disappointed on the night vision capability, as it's non-existent. Should have looked into this a little more for that aspect, so I won't complain too much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worth it in some ways

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth the buy i highly recommend it. to connect it to your wifi is painless setup took less than 5 min. only downside it doesnt have smoke or glass detection like alexa does . well it does but its not free like alexas is

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi jarr, thanks for sharing your insights about the Nest Hub Max. Sound detection is one of the new features available with Nest Aware (2nd gen). It allows your Google Nest speakers and displays to listen for sounds, such as glass breaking, smoke alarms and carbon monoxide (CO) alarms, and send a notification in the Home app. Then, you can listen to the audio clip, listen to live audio, or use the emergency calling feature to reach emergency services if needed.

      We’d be happy to share your feedback along with the right team to work on improving the products and the services we offer. In the meantime, if there’s anything we can help you around the performance and features of your Nest display, please get in touch with us using our contact details here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great HUB display and monitor

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HUB to display and monitor an the APP is useful to make calls to the HUB an see the person clearly.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Absolutely awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve officially switched from alexa to google primarily drive off the hubs. The hub max is a much larger screen and provides more real estate to display critical info to you about the home and your info. It’s nice to be able to cast info to this on a screen that is much bigger than the standard nest hub.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bang for your Buck!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good bang for your buck. Supper helpful with recipes and great for listening to music. Sound quality is amazing for such a small product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opted to go with Google instead of Amazon for my Smart home setup. Ive been very pleased. It seems to work much better than Alexa and this Hub Max is far better than Id even hoped. Very simple to setup and Google seems to understand all my words, even if I misspeak at times.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I Enjoy the Upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a much older Google Home Assistant model, when I upgraded to the Nest Hub it was just as easy as it was to use with the older model I had and it is fully functional with the pre-existing smartphone app "Google Home" which makes controlling the device and others so much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great way to keep in touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my husband and my sister. My sister in turn got one for her mother in law. My sister and her husband are “Alexa People” and they still loved it. Does everything you want and you can video chat. The camera follows you as you move. All our home automation is now run by the hub. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Giant google screen with a camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is huge and nice. Audio quality is pretty close to the Nest Audio, maybe a little less bassy. Nest cams are stupid unless you're already in the Nest ecosystem. They don't integrate with anything. Otherwise it's a google screen. You can do anything with it. It's great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!! It is beautiful and works extremely well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good step up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub is a good step up from the smaller one. Especially the sound ad video quality. Video calling on Goole duo works well along with the ability to make phone calls to contacts. The only disappointment is that just like all Google hubs, wireless wifi lights rarely work through voice or the Home hub app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JAG55, we're glad you liked the features for Nest Hub Max. We do apologize for the disappointment with activating your smart lights.

      It's important to ensure that your smart lights are working with the original app provided by the manufacturer. You may then set it up with the Google Home app. To learn more, check out the help guide here: https://support.google.com/googlenest/answer/9159862

      Alternatively, you can also contact our support team for a more personalized support experience setting up your smart lights. You're more than welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this upgrade from the smaller hubs. My only complaint is that it stopped responding to me for a few weeks. I do have to say that the price jump for the Hub Max is absurd though. It's not worth THAT much.

    I would recommend this to a friend