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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,125 reviews
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Worthwhile upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the smaller Nest Hub display. I use this device in my kitchen and the extra screen real estate is great for looking up recipes or checking the weather from across the room. The real reason I upgraded was for improved audio and I'm very impressed - music sounds great even at higher volumes (although I usually use it for podcasts which sound loud and clear). Very happy with this upgrade and the price is pretty good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Awesome to view our nest doorbell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great product for notifying us when someone is at the front door and the extra benefits of having Google assistant whenever we need it. Also love being able to do video calls while someone is cooking dinner. Video quality could be a little better during video calls though.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a 7” google home hub for over a year, but upgrading to the larger screen size was the right choice. It’s a great device if you have a YouTubeTv account, but overall love it as a digital photo frame and all of the smart features that it has.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received one for Christmas from my hubby and we recently purchased one for my 83 year old Dad. We absolutely love it! The ability to listen to music and the news with this device....is absolutely the best!! Best Buy’s delivery and customer service is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Awesome Hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A month in, and it works great. It connects all my google products and creates a central control hub. My kids love it since its very intuitive with the google assistant. I would recommend this over the smaller one. The added value is worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Camera accessories

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Nest Cam, I'm able to see and talk to my kids while cooking dinner. Helps view recipes and cook hands-free.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great command center

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, a great addition to our home. Have only had a few weeks but it's very helpful to everyone on the family. Light years ahead of the standard Google home that we had for years. Haven't tried all the features of the max yet but looking forward to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has become a staple in our everyday life. It displays news for us, plays music, acts as a timer when cooking, and even acts as a security camera! One of the best purchases of the year 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest Hub! I can check on the pups if I'm out and all I have to do is tell it to call my daughter or my son and we video chat! I am looking forward to adding more items, such as an outdoor camera. Easy to use and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NestHub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub smart display works great! Easy set-up!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the hub. It gives us a piece of mind to be able to access the camera

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Google Home Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my goto google home type device. I like the ability to video call right from this device. It looks great, sounds great, only complaint it that it should be more like a tablet where you can install apps, maybe in the future. It would be nice to Netflix on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Big enough screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift for my wife. Wasn't sure she would want it, because she had her iPad to use to look up recipes. For couple of weeks in usage, she likes how easy it is to use looking up these recipes and how it connects to the rest of our smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the bigger screen

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the smaller screen in my kitchen and since have moved that to the family room and the larger screen is in the kitchen. I love it! It is great to have to watch recipe videos while I am cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love this item!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device! We have it in our kitchen, I pull up recipes all the time and Google reads them off to me. Can also use it to watch videos while cooking. Absolutely love that it displays all the photos I allow it to.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    We love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this since she can now cook and not have to touch a screen to keep reading recipes. I love it because I can have a morning routine set up flawlessly. We bought the nest mini with it. Very happy it works with our Samsung smart products as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Minor flaw

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest hub. I can find my phoen, als how long it takes to get somewhwre, set up routines and so much more. The only thing that i would like to be able to do is go on the internet browser. Although google will pull up almost everything you ask, the controls are not as fully functionable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to the family

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is our Kitchen TV, our photo album, Nest cam, home phone (via Duo), media player and so much more. Sound is very good and powerful. It does it all. Highly recommend if you have a Google Nest ecosystem in your house. Also, the hand gesture to pause/play is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best part about the google smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Duo calls are awesome and it pans and zooms on you when you move around so you’re always on screen for the viewing person on the other end. Great display shows your google pics and this is just the tip of the ice burg. If you have the regular hub, get this one too!

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 5 out of 5 stars

    Didnt know I would like so much!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Hub is awesome! I love having everything in my home plus some in my kitchen! I can control my hue lights, nest cameras watch tv shows (if i desired) and make video calls! My ONLY wish is that the nest camera inside had night vision :(

    I would recommend this to a friend