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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,125 reviews
  • Rated 5 out of 5 stars

    Google Nest Hub Max - Homeschool Win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually got this Nest Hub Max for our kids. We all love it! We homeschool and my philosophy for learning is that it is more important to know how to source accurate information than it is to memorize information. So, instead of memorizing every single element symbol and its atomic weight, learn the most important elements and then know that you can reference the periodic table when needed. This device has helped TREMENDOUSLY with that! The kids can go ask, "Hey, Google! What's the weight of a baby killer whale?" or "Hey, Google, what's the temperature today?", etc. This has also resulted in a slightly decreased amount of "Hey, Mom!" questions, haha! I also like that the kids can video chat me on Google Duo when I'm on a quick run to check in or ask a question. We plan on buying a second one because we parents want one in the kitchen, too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nest hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thing. I can cast anything from Hulu onto it from my phone. The only thing I wish it would do is have a pdf viewer so I could scan home written recipes into it and organize them by name. The sound quality also surprised me in a good way.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for families

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Google Home is the best way for families to see each other and stay in contact with nothing more than the touch of a "video call" button. Our Google Home allows all 14 family members to see each other weekly, check on older parents, chat with siblings, children and grandchildren. This has helped keep our family close over long distances. Google Home is a great gift to give to others and you yourself!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Favorite Display Out there!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT THIS IS MY 4TH ONE! Must have for every room in the house. Google Nest Hub Max makes everyday life so much easier. it puts everything right at the tip of your ...well tongue ! lol

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Great screen and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy the larger screen and better speakers on this unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes with a lot of great features. Its a good device to get if you have camera devices around the house. Its great too if you have a lot of things at home that can be commanded with "hey google", its like a big remote for your smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Smart Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this display. It has good sound, works great with ChromeCast overall, and other Google speakers. I wish it had a few more options such as turning the screen off at night and back on during the day. When I cast a recipe app from my phone it did not expand to fill the entire screen which made it hard to read the recipe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful device.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many useful features. 1. Watch YouTube. 2. Take note. 3. Set calendars to Google home. 4. Play music. 5. Make and receive phone calls. 6. Control lighting in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Home Base

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart display hub is perfect in my kitchen, ask it how to make certain dishes, what the weather will be, or check the front door nest camera.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Helper!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for kitchen. Second next hub we have (one in bedroom too). Great for turning on music, adjusting temp, getting news, showing pictures, setting a timer, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this device. The sound is great and the response time is on point. The camera quality when inspecting my home is great. When using the "monitoring" feature it does make a noise, turn the screen on and announcing that it is monitoring. So its the best if you are looking for a "spy cam" to catch a bad guy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD GOOD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I FEEL LIKE i NEED MORE INTERACTION BUT IT WORKS GREAT, YOU DONT REALLY NEED IT BUT IF YOU WANT A EXTRA THING TO SEE YOUR CAMARAS, GO FOR IT

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew this would be a great asset! I love this hub. I am going to purchase three the smaller ones when they go in sale for 59 dollars again, to put throughout my house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and connect with existing devices. Camera is clear to see. Video chat works well with Duo and Zoom. My daughter loves the game included. I bought two devices one for my home and another for my parents.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 3 out of 5 stars

    Nest Hub Max should have what the Nest Hub has

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought the Nest Hub 7” thinking it had a camera. Once I set it up realized it didn’t so the next day I returned it, but before I did that I had it overnight and it tracked my sleep which I loved! I didn’t have to do anything it just did it. So I returned it and got the Nest Hub Max because I thought, being more expensive, it would have everything including the sleep tracker. To my surprise, again, it doesn’t! Now I’m just annoyed at those facts. I want the sleep tracker and the camera! But I don’t need two, I’m renting a room so there’s no point for me of having both. Neat Hub Max should be able to do what the cheaper one does, I think. Anyways that’s my rant.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi magozoz, thanks for choosing Nest Hub (2nd Gen). We love the fact that you upgraded your Nest Hub (2nd Gen) to the Nest Hub Max. However, the Sleep Sensing feature isn't supported by the Nest Hub Max at the moment, and we're sorry for any disappointment this may have caused you.

      We're always on the look out for ways that can help us improve our products and services, and we'll take this into consideration and see how we can further provide customers, like you, better products and features that you can enjoy. You're always welcome to ask us any questions and support requirements with your Google Nest devices here: https://support.google.com/googlenest/gethelp " Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it - now own two!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen quality and the sound quality is crisp and gets fairly loud!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the bathroom. Play your favorite music while sitting on the toilet. You can even use it to order more toliet paper.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a few smart speakers and this one is the most that I've had fun with. The sound of the speakers is also phenomenal. For me this is a must buy for anyone trying to get into the smart home ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Smart Home Automation!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Best Hub Max as it keeps us connected while we are downstairs. It’s controls our lights, plays music, controls the main tv and reminds us to change all of our features. It even shows us whose at the front door. We love it!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Liked it so much, bought another one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one (first is in the master bedroom). Wanted a display in my kitchen for recipes and watching shows while I cook and/or clean. Also serves as an indoor security camera for the front of the house.

    I would recommend this to a friend