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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,125 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nover Looking Back!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! The screen is a complete game changer. Not sure how we lived without a Nest Hub Max before!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i finally bought one and now i own two. It has been set up to control my tvs and even my xbox. I just tell it to turn stuff on and off. Plus have video calls w friends and send broadcasts to my wife.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Larger screen makes a better visibility.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this larger screen version after I used the a Smaller google hub. Like it even better with better visibility and controlling as a main smart hub to my home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gadget for everyday use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. You can ask it almost anything. I love that I can get recipes with pictures and instructions. It displays the temperature for each day. I can have it play music. It has very good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A member of the family!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We started with the minis and eventually upgraded to this. My children love it and ask it questions and jokes. My 3-year-old daughter loves calling her granny on Duo...It's just that easy to use. We now have 2 and may get more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great addition to google home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this since we cut cable but rather, stream our entertainment. Our household also already has several google home products in several rooms, and the addition of this one for the kitchen is great for watching videos while cooking and cleaning. Disney plus, Hulu, ESPN, and NBA league pass does cast to this device from your phone, there is no built in streaming app besides youtube. There's a bit of a work around for netflix but we haven't tried it since the other streaming services are good enough. I would give this 5 stars for our needs but the wifi has a tendency to sporadically cut out, even though our other wifi devices has wifi connectivity while being in the same room as the google nest hub. I understand that there may be interference coming from the various appliances in the kitchen, but our other wifi devices don't have this problem while being in the same area. Overall, still a great device to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    2 thumbs up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can take a while to set up if you have a lot of devices like i do lol but its awesome when its all set up and running. i honestly cant think of a type of person that wouldnt enjoy it but also get good use out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nest Hub Max Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub Max works great with my Google home. The display is nice and large enough to see from the other side of the family room as it rotates pictures. Looks good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, all perfect and really helping on our daily stuff.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    5 stars!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the vividness and clarity of the hoots and versatility of this item

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very cool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great, and we're just learning how to use it. So far we've played music, set up thermostats, cameras, lights, and got a few more things planned. It also looks great sitting on the counter as a rolling picture frame.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 3 out of 5 stars

    Not to good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to operate it does not understand all commands even if you speak very clear , display size and speakers are excellent.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Cmiranda, We appreciate your feedback about the display size and speakers of the Google Nest Hub Max, which are both excellent features of our device. We understand that it can be frustrating when commands are not recognized correctly. Here are a few tips to improve the voice command experience with your display.

      -Make sure to position your display in a central location within the room to ensure optimal sound capture.
      -Make sure to regularly check for and install software for your Nest display.
      -Consider re-training the Nest display’s voice recognition to personalize your voice profile. This can help the device better understand your -unique voice pattern and improve recognition accuracy.
      -Adjust speech recognition settings in the Google Home app to suit your preferences by choosing different sensitivity levels and voice match options that work best for you.

      If you find yourself in need of any help about the features or performance of the Google Nest Hub Max, you can reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great display, a little less responsive than Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this google display. I find that we have to yell a little louder than we did with Alexa. Tie is just an observation and not necessarily a negative since the Alexa devices tend to respond more than I want. Great sound and beautiful screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, great to listen to outdoors and screen very visable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price, connects to YouTube tv easily, google responds with 85% accuracy which is MUCH better than Amazon’s Alexa. Has great base and screen clarity with sports. Google can respond to finding a TV channel or TV program.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A must have if you use google services

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a while to make this purchase and I wish I had done it sooner. The large screen is a welcome addition to our kitchen. It displays family photos as well as important information.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. We purchase this item for her since she wanted to watch her shows while she cooks in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This has been a Godsend!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased one of these for ourselves and then for my parents who live in Canada. This is me being able to communicate with them so much easier through this pandemic. So grateful to have had them and they work great to keep your life organized.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Love Love The Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Google Nest Hub Max so much I bought one for my daughter so they could send me pictures and face time with the Grandkids! I love listening to music while in the kitchen. Speaking of kitchen, I like asking google for recipes on the Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bright screen. Night function works really well. Display goes black and only a dim clock shows. Perfect for night stand. Has useful home screen with easy access to smart hub, and sound quality is good.

    I would recommend this to a friend