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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,125 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nest hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These product is so easy to and the screen is so clear. The music is nice to hear but the speaker could have been louder. But still very nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good device. Have it connected with nest doorbell and nest thermostat, makes things easier to control. Only down side is that when I try to stream a camera such as WYZE it does not connect or it will only connect for a few minutes then stop streaming. Hope they find a solution for that.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Google display

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really good, you can control all the gadgets in your home with just a word or look at them through the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best purchase I've made to start my smart home set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best features to start my smart home. I can control all of my devices from this unit that I keep in my kitchen. Also i use it repeatedly as an extra camera instead of putting another interior one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Way better than Alexa

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected to the internet right away. If it losses signal cause of provider it reconnects back on its own. Great image and ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Family connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my parents, they are now able to see their grandchildren. They love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE THIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the monitor. It’s in my kitchen to see who is at my door. Also super handy to see the latest news and any thing that you can google or u-tube. I use it for recipes and anything of “how to” You can also play music. It does quite a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Nest Hub Max. Very good product and features. I have bought several of them. Sound is really good also. Picture quality really good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely Love this Google Hub Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Nest Hub Max. Very good product and features. I have bought several of them. Sound is really good also. Picture quality really good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Max Hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Have it set up in my bedroom and can monitor my camera doorbell and turn my lights off and on. Great purchase will be additional ones for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goole hub max

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you already are bought in to the nest eco system. If you have a robust smart home network to may will eat through bandwidth, we have seen wifi drop until we bought a more capable router

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wish you could change its name, and that is was compatible with iphones.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing and helping many things to control centrally. However they would have been supporting z-wave device it would have been better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Kitchen helper

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quite helpful and easy to use. We use it in the kitchen to quickly look up recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice gadget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. The display is in the kitchen an she uses it to talk with her parents. Sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. I really recommend this product. Now I can see my family and not just listen to them. Picture and sound quality are great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and integrate with existing devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good and bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can control smart home devices. It can also understand more conversational phrases and accept multiple similar commands at once, such as turning off backyard and garage lights. Was a little slow initially in response, but seems to have improved. My only complaint is that it is difficult to use. For example, I use it in the kitchen. I intended for my family of four - two adults and two children to be able to add things to the shopping list, but I am not able to get it to recognize everyone's voices and be able to add groceries needed to one shopping list. So for that feature, until I can figure it out or get help, I will not recommend.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi TechNovice, thanks for taking the time to share your feedback with us. We're glad to hear that the response from Google Assistant has improved. We do apologize if you're finding Nest Mini difficult to use.

      Retraining Nest Hub Max with the Voice Match feature can be helpful, especially if you have other family members sharing your device. To set it up, simply follow these steps:
      - Open the Google Home app on your mobile phone or tablet.
      - At the top right, tap your account.
      - Verify that the Google Account shown is the one linked to your Nest Mini. To switch accounts, tap another account or Add another account.
      - Tap Assistant settings > Voice match > Add devices.
      - Make sure any devices you want to link your voice to are checked.
      - Tap Next, I agree.
      - Follow the in-app steps.
      - To get your personal information, you must turn on Personal results.
      - Tap I agree and proceed with the Voice match setup.
      - To invite others to set up a Voice match for tailored results, tap Invite, choose your communication method, and send the invite. To skip this step, tap No, thanks.

      We'd be happy to help you, if you need further assistance. Feel free to reach out us via the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great home assistant display.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big screen in the max makes a huge difference. I like the ability to use the camera as a security camera. I wish there was a customizable interface but it’s pretty good for what it is.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great in the kitchen, wait for the sale price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome in the kitchen. Great for recipes, videos, house controls like thermostat and lights, has a built in video camera for added security. A little pricy... wait for the sale price. I havent used the video chat feature yet.

    I would recommend this to a friend