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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,125 reviews
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Excellent Google Screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Replaced a regular Google Home. Better audio quality and having the screen has been very nice. We like the integration with the Nest Hello to see who is at the door. We like the camera when we are away, which happens to also be a downside since it doesn't appear to have night sight like the Nest Hello does.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Cool Toy For An Adult

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had it for a week and my main reason for purchasing was to help remind me to do things and control automated things like lights, robo vac, thermostat, etc. without grabbing my phone. I look forward to learning what more it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    The Nest IQ cam being built in is a game changer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish that it worked across multiple platforms, but having already committed to the Google platform, having the Nest IQ cam being built into this unit makes it a simple choice to add this to your existing smart home infrastructure.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Another great google product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. I had the smaller 7” and wanted a larger screen. Works as it should. I wish the switch to turn off the camera/microphone was separate from one another. In my case, I’d turn off the camera almost full time, but leave the microphone active. Got this on sale for Black Friday. Great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Google device, which is very easy to set up and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy. I use it alot, it helps me watching my cameras, and making video calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great for DUO calls and has a cool feature that follows you so the it stays focused on you. Sound is much better than the Nest Hub and has just enough bass to make the sound full without too much kick

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this smart display. I got it for my parents so they can see kids of their grandkids easily, as well as video call via Duo with them. Its great that the camera can move around and can pan out widely when needed

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ir in my kitchen and I use it daily. The quality of the sound it’s great and if you connect it with other google hubs it’s even better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to add to my smart setup. I already have the 1st Home Hub and it still works great. I use it in my bedroom. NEST Home Max is in my living room. Great picture and great for Google DUO video calls. Also use it as a digital picture frame.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the big screen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the little version upgraded to the big version like it a whole lot better. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works great with staying connected to the kids!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has iPhone, I have Android. We need a multi-platform way to stay connected to the kids when we travel. Duo can be installed on both Mac and Android OS, and the we can now video chat with the kids easily. Also, love the large screen size!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Media Dispenser

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, hardware quality is great too especially at this price point (I got it during Black Friday $179.00). Awesome when placed in the kitchen to view media while cooking or having dinner with family or friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Help all at once

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have continued to expand our home system and this has been a great addition. We really like the smart products and have pivoted to almost exclusively the Nest brand with a lot of success.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best Google product out there!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gift and gadget at our house. Diesel everything the Alexa and Apple does but much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Strong recommenation.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this propuct. Easy to setup and has many useful features. Definate recommendation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly Recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this for anyone with a Google account, google duo works great for video chatting, it’s good to watch videos on, in addition to other things. Also, the speaker is really good for listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my step dad after my mom passed so he can keep in touch with the rest of the family by video not just audio. Easy to install and set up

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Perfect gift for busy parents!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parent loved it! Took a lil fiddling with to get the tv cam and fsce chatting working. Required duo. But used it for our xmas music! I was very pleased and so were the recipients my parents!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this so much better than the Alexa...was able to quickly able to integrate with my home automation system...very easy to use. Distinct advantage over Alexa is its international use. Color blends in with decor.

    I would recommend this to a friend