Customer Ratings & Reviews
- Model:
- GA00639-US
- SKU:
- 6348562
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Google assistant
I love it!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best products i have ever gotten. It works perfectly in my kitchen.
I would recommend this to a friend - Pros mentioned:Screen size
Bigger and better screen!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the bigger screen and speakers being in the front!! One downside is it says there is an error every single time i ask it something?? Second time always works? Also i was told it would work to view my cameras and it doesnt
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your experience with using the Nest Hub Max. It’s unfortunate to learn of your issues with the performance of its Google Assistant, and with streaming your camera on your Nest display.
If your Nest display is having a hard time picking up your voice commands, there’s a possibility that the display is having trouble connecting with Google. We’d like to eliminate the possibility of your Wi-Fi connection being the cause, and if you haven’t yet, we suggest the simple steps below:
- Unplug your Nest display and wait for 10 seconds, then plug it back in. Wait for the device to reboot, then try to ask the Assistant your question again.
- Reboot your modem and router.
- Try to switch between 2.4 GHZ and 5 GHz network to see which band is more reliable
- If there are nearby devices that may cause interference, such as microwave ovens, wireless speakers, baby monitors, Wi-Fi routers, try to move your display to a different room, or to move it closer to your router.
Retraining your Nest display, to better recognize your voice, and adjusting the Hotword sensitivity may also be helpful with the issue. You may follow the steps on these help articles:
- Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
- Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065
Lastly, you can stream your compatible security camera using your Nest Hub. If you’ve set up a Nest camera or doorbell, it should already be added to the Google Home app. After you’ve added the camera, you can even use your voice to stream your camera video. See this link for more details: https://support.google.com/googlenest/answer/9137164
We're always here to help. Please let us know if further assistance is needed: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Great smart display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ability to work as an additional nest camera is a great feature. The facial recognition works great and the sound quality is really good.
I would recommend this to a friend - Pros mentioned:Sound quality
Best smarthome speaker hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding product. Great sound, screen and useability. Best Buy had them on sale for the holidays for $179, noice deal! Best Buy peeps were helpful.
I would recommend this to a friend - Pros mentioned:Screen size
Recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale for $179 and I love this. I thought it would be too big at bedside but it actually works pretty well. Also with plans to buy a house this would come in handy
I would recommend this to a friend - Pros mentioned:Sound quality
Google Nest Max hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for Meeting calls, surveillance and google help! Great sound for music and timers.
I would recommend this to a friend - Pros mentioned:Ease of use
It was bought as a joint birthday present
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They opened it and used it as soon as they got it. The only question was where to put it in the kitchen. It will be used to constantly have recipes at a visual glance. They shared some videos with us too. Great gift
I would recommend this to a friend - Pros mentioned:Screen size
Nest Hub Max is Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Hub Max is amazing. We had the original Hub & loved it this one is even better. We still have the original just moved it to another room
I would recommend this to a friend - Pros mentioned:Sound quality
Love
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this thing every day and I love having it in the kitchen to listen to music, watch shows, follow recipes and more! It is like a family organizer. I only wish the camera had night mode.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Hub all around!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google is my go to so this was my pick out of all of the hubs. It controls all of my lightning systems, irobot vacuums, and handles all of my reminders. Displays great pictures as well. Can't ask for anything else more.
I would recommend this to a friend - Pros mentioned:Ease of use
Next hub max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product.... easy to set up lots of options to use.
I would recommend this to a friend - Pros mentioned:Google assistant, Sound quality
Helpful Device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the nest hub 2nd gen in my bedroom so I want the nest hub max for my living room. I love google assistant, watching movies on Netflix and listening to music on Pandora and YouTube.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Bubby, thanks for sharing your feedback about your experience with using the Nest Hub (2nd gen), and we’re glad that you love the Google Assistant, watching movies and listening to music. We hope you’re enjoying all the features of the Nest display. And if you ran into any concerns with the performance and functionality of your Nest Hub, please let us know here and we’ll definitely do our best to help you: https://support.google.com/googlenest/gethelp
Awesome Google Hub Max
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! We love seeing the photos of our family and friends. It so nice to check on our home when we are out for the evening.
I would recommend this to a friend- Pros mentioned:Sound quality
Awesome!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soujd is way better then expected! Very happy eoth the product. Going to buy anohter one!
I would recommend this to a friend - Pros mentioned:Screen size
Love My Max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub max is so more savvy than the hub. It's like having a personal assistant at your disposal. You can visit with family while cooking, monitor the safety of your home. The purchase was worth every penny.
I would recommend this to a friend - Pros mentioned:Sound quality
Great unit. Glad I made the purchase.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Works seamlessly with other products. I bought the Nest Hub max for the kitchen and thinking about getting the smaller Nest Hub for another room. We enjoy the ongoing picture show and sound this produces.
I would recommend this to a friend - Pros mentioned:Screen size
A great buy.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great addition to the smart home especially with a Google ecosystem - especially with how it is on sale. Size is perfect - we currently have ours in the kitchen. Really helps in making new recipes.
I would recommend this to a friend - Pros mentioned:Ease of use
Still better than the pixel tab
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the google displays over Alexa mainly due to its UI and wase of use.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome for Parents
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got the next hub max for our parents to allow them to contact us easier and to make things around their home simpler. They absolutely love it and so do we as it is a great way to check in visibly when you are far away
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing Google Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Google Nest Hub Max is a great smart home device to add to your smart home. Setup is super easy especially if you already have other google minis. Camera qulaity is good. Video calling ability only from Duo is a con.
I would recommend this to a friend