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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,125 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning all the functionality of this device. I have one small issue, and that is it sometimes doesn't hear me when I am trying to get it to do something. Sound is good. I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work's great. I have smaller one's but the picture is so much better with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Overall decent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest hub max is pretty good. We purchased it for the larger screen in the kitchen, and it replaced the smaller version. I was hoping the sound quality would be astronomically better, but it is just slightly. The larger screen is nice in a kitchen though, especially with recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Way better than Alexa products!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device! it is so easy to use and totally worth it! I can literally do everything and more than the Alexa. I am so glad I switched to Google Nest Hub Max.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Larger screen is better.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very glad I bought the Max with the large screen. I can see it so much better when I listen to a music video or Spotify. Haven’t had a chance to see all that it can do but haven’t had any problems yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this more than the homepod

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using this. I had a homepod before but this is just better. Sou d quality is actually pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 10" Nest Hub Smart Display with Google Assistant. I can phone friends. turn on my lights etc' Open & close my garage door' listen to music, watch u-tube, pull up my recipes and so much more.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great display and more functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the smaller version of this and have been very happy with it since it gets soo much use, I thought having the bigger one would be twice as much fun. I was right. With even more functionality, this is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Advance in Smart Home Living

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub has become an essential part of our daily routine. It delivers on the Smart Home potential incredibly well and extremely easy to use. I don’t know how we lived without this for so long.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good product, but not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty ood, same as the first. Response is great, camera follow is a nice feature when Duo'ing. Bigger screen that is more detailed than it's predecessor. All in all good. Would have gave it 5 stars but it is limited on what apps you can link to it.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Everything You Would Expect from Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google is more intuitive, more responsive, and more accurate than any of the other 'assistant' units on the market. The device works great and makes upgrading to a smart household much more convenient and seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this, we have nest and other google devices through out our house and it a great command center. My favorite feature is nest door bell notification show up on it and you can easily see who’s at your door.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart Display, a good size.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smaller displays are good, but the Max is the best. Good sound, picture. It does do a lot. There is even a stand you can get, that makes it more versatile.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best companion for the kitchen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels part of the kitchen. I can watch videos while I cook, wash dishes, etc. It also is a security camera for the kitchen! The sound on this can be very loud and fill the whole room if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek modern way to view Nest devices

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works well with nest camera devices for ease of viewing live video. Sleek and modern, looks nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing i love it i watch tv on it and play all my music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google nest home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very much I have a peace of mind knowing that I can see and view who is in front of my house and I love the fact that Google can help me when I am cooking super super good quality

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility, Setup

    Rated 3 out of 5 stars

    Product needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is fairly easy for most devices, but Nest hello still doesn’t work despite hours with support. Nest Protect won’t show on Google Home. Confusion between Nest and Google adds unnecessary complexity

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bill, thanks for sharing your feedback. We're sorry to hear about your experience and the set up issues that you have with your Nest Hub Max and Nest Hello doorbell. You may refer to this article that might help you out with the setup of your Nest Hello: https://support.google.com/googlenest/answer/9893532

      If the issue still persists, we'd like to take a closer look and help you improve your experience. Please reach out to support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my hub so I got the bigger one for the kitchen while i am cooking. LOVE IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great resolution, easy to use with normal Google voice commands. The only thing which would be a great improvement is if the unit had a rechargeable battery and not always need to be plugged in.

    I would recommend this to a friend