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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,125 reviews
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far 10 out of 10 recommend and even got someone else to go get one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Technology

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this so much better than the Alexa...was able to quickly able to integrate with my home automation system...very easy to use. Distinct advantage over Alexa is its international use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    size picture and sound are perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, sound and image are awesome. Just a few minutes and was working

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hub

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hub with lots of features available. Works especially good at night when you want to adjust temperature or check a camera and do not want to speak out loud and wake up your partner.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great kitchen companion

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, i love the slideshow images of my pictures, its also a great kitchen companion for when i cook. Highly recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love my Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to check on my elderly mom. The nest app allows me contact her when she doesn't hear her phone ring. I just call her on nest hub. Plus, we can see each other. She likes it at well.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with all the nest products. Great for watching recipes while cooking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Google home device. It plays all our old photos and does a great job at playing music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting used to the device, it is very handy. I use it mostly for recipes and keeping a grocery list. I also play music and stream KSBJ.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Very useful in kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using this to pull recipes. Previous Google hub had small screen and it was hard to read. Also, if you have youtube tv, you can watch NFL while cooking. It also has a cam to check on the stove from elsewhere.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    An enjoyable Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying being able to view things and taking advantage of having a screen. I just wish that it automatically came with the ability to move the screen instead of it being in just one position. You have to buy an adapter. Minus points for that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High Quality Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! It works so well for us in the Kitchen and we use it all the time, from controlling all our google products to pulling up recipes to help us cook, it's great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LOVE THEM!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers on this are great! They were relatively easy to set up, and they are even easier to use!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great item, but better on a discount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Big screen is a significant upgrade on the standard model. Very loud as well. The original price is steep for it, but worth it with the discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but worth having over the Google 7. video chat is a breeze with this hub. also connects you to all of your homes smart devices. Very cool.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MrGoodwater77, thanks for sending in your feedback. We're sorry to hear that your experience with your Nest Hub Max didn't meet your expectations when it comes to the value you get for its price point. We'd like to know more about your feedback so we can relay them to the right team for improvements we can provide you in the future. You can always reach us on our Google Help page by visiting the link here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Very nice tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with othe Google/Nest products. It could be more easier to connect to. and control nin proprietary devices

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every day my baby using it, i love the big screen 10.1", quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have some of the older Nest Hubs but this one takes the cake. It is excellent with a large screen and its automation and functionality makes it all worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Fun add to google home system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun to have photos and access to YouTube and music in a central part of the house. I also use to control my Logitech harmony home theater. Easy to set up and the built in camera is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For kitchen- music, photos and streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far- just received as a Christmas gift. Excited to use in my kitchen

    I would recommend this to a friend