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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 4,125 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with Nest Hub!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - Google assistant is always helpful (thought has some limitations) and sound quality is amazing. Buy it if you find a deal!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there Nathos, thanks for choosing Google Nest products. We value your feedback and we're glad that you find Nest Hub Max a great product. For any other support needs you may have, please consider contacting our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the small hub and this one is wayyy better! Much louder!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Smart Display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Smart Display is very responsive and does connect to many services including Google, Disney, Netflix, and others. Good display for a kitchen setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent kitchen assistant. Clear screen and microphone pics up voices easily. Having YouTube integration makes it a great alexa alternative

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful product. No problem with setup. Sound very good. Video very good. Only thing is have to learn the words for the verbal commands to work correctly. Can make phone calls, listen to music, have reminders, and view security cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new Nest Hub Max! Great for in the kitchen. music, date, time, weather, recipes, and talking hands free while cooking or cleaning :)

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great devise for everything. You can actually use this device for everything. Calls, security camera, you tube, cooking, and so many other great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing quality. use it everyday in our kitchen. easy to use and very helpful for multiple applications

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great addition to my sewing room!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model (Nest Hub Max) is a great addition to my sewing room. I'm able to watch YouTube videos right at my machine. It's also convenient for music, weather, questions, etc. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great in my home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest Hub Max! We already have multiple Google products and I knew as soon as this was released we were going to buy it. Only thing I have to say bad about it this far is we don't use it as a camera because it angles up towards the ceiling. The camera is able to move during video calls so that's not a problem. The problem is using it as a security camera it stays stationary and can't focus on where activity is. If there was a way to set the camera to where you want it to view as a security camera this thing would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It's groovy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using it more than the Google Home mini speaker and I enjoy having it play music on it along with the other two Home mini's that I have were they all play together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google got me hooked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to control your nest devices with very easy setup. I found the voice control more responsive than Alexa. Would not have purchased at full Google store price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Replaced my old JBL home speaker. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound and screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. I can watch my sling tv while I am washing dishes. It recognizes me in morning and it tells me about every event I have on my calendar for the day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I have been using it while cooking and prepping food. , watching Movies/videos, listening to music. And use it to connect to appliances and the doorbell camera.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great assistant for our kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade to the Google Nest Hub (smaller version). The size of the screen really helps with interactions. Being able to call using Duo quickly is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my google products and if you have the google hubs, you NEED this one. it's really handy for looking things up and i love my morning greetings, weather, and info!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hooray

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our nest hub max. It is nice to be able to have music throughout the day. We look forward to adding favorite recipes and setting up a calendar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice for what it does

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not use this as much as I though that I would...it is nice for what it does and it lets you know if there are commands that it cannot perform...cannot wait for some updates

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great... Once You Get Over the Hump

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, as expected... now. It took some getting used to with how it would not properly connect in the first 24 hours.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there MDW212, thanks for taking the time to reach out and share your feedback with us. We're sorry for any difficulty you may have experienced, connecting Nest Hub Max.

      Here are some recommended steps you can try that can prove to be helpful with the connectivity issue:
      - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
      - You may also check for possible sources of interference such as the thick walls and appliances in your home.
      - Resetting Nest Hub Max is also a good idea to try out. This process will erase all data and you may need to set up your account again. To reset, check out this link: https://support.google.com/googlenest/answer/7073477

      If you encounter any further connectivity issue, please consider contacting our support team for further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp Nest