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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,125 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got wife a gift to replace the smaller and earlier version. My wife has been happier than with the old one

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Unexpectedly useful in kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great for recipies and kitchen help. Also can be used to distract my toddler with youtube or hulu

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it so kids can watch YouTube in kitchen, watch nest cameras and see pictures of family. However we mostly use it to video chat with my parents.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Kitchen Hub.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the google hub, it’s in the kitchen and we use it to listen to music, cooking recipes, check morning weather and traffic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is amazing. Gives me the news everyday. You have to play with it if you’re doing a lot of smart things. This device is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use snd a fantastic overall hub for nest products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Security camera and speaker. Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so much. I love that it turns in to a camera when I’m I’m not home. It’s so much more than just a speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and very convenient. love the product. very light weight and dependable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it, its much more intuitive then the older versions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use...plays music,search recipes,rotates photos,etc....I have one ..my wife loves it...Bought this one for my son..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best One yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Bought an additional one for the parents so they could video chat with the kidos and they were able to set it up without any help.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Your Concierge at Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The sound is great and with Google Duo both Apple and Android come together to talk with Live video. Great for the holidays.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its ok. Too expensive for limited use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display, perfect for google photos. The sound is so-so and I'm not sold on the usefulness. It's not magic, still has to use the internet so things like pulling up cameras are very laggy. The gesture features don't work so well and I end up waving around to no results. Seems like there should be more apps. Best use seems to be recipes, some really great features there. Haven't been able to try out video calls, no one will install Duo :(. I can't blame them, Google gives up on stuff too often to invest to much. I hope they dont end up dropping this.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi bbrv,

      Thanks for your feedback, and for letting us know the difficulty you have with using gestures to control Nest Hub Max. Gesture controls work better with slow and deliberate movement. If the Nest Hub Max isn't responding to your gesture controls, please check the following:
      - Ensure the privacy switch is not on (disabling the camera).
      - Ensure the camera is clean and unobstructed.
      - Try controlling Nest Hub Max with your gestures again but slower. It is best to hold up your hand in a “stop” motion and slowly move it towards the device.
      - If there are multiple people in view of Nest Hub Max´s camera, the device will only respond to the closest three people
      - Ensure Camera Sensing and Quick Gestures are enabled in the Google Home app device settings. (You will find it under Recognition and Personalization)

      We'd like to hear more about your experience with Nest Hub Max. If you'd like us to have a look at the issue to understand it better, we'll do our best to improve your experience here: https://support.google.com/googlenest/contactflow Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so nice I like how it has a lot you can do with im thinking about getting more for the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with numerous functionalities

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub Max is an amazing product. You could use it as a photo viewer as well as something that is great to manage your smart home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for what you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good quality. Kind of limited to to what you can control. I can’t get it to control my Sonos system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Way better than the Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from the Echo Show and have not been disappointed. Looks great, great sound, recognizes me and greets me when i walk by.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device but pain to set up for mom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to help 93YO tech-challenged mom communicate with family and feel more connected. I had to set it up at her apartment and could not do it remotely. Needs to be set up on the WiFi networked it is being used on. Google is trying to make it easy to set up for seniors to communicate but not quite there yet with directions. Finally have mom making video calls with me coaching her. I can video call her from my own Nest hub. Once family all gets the Google Duo app mom can video call them. Had a big group video Session which made mom happy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great addition to my kitchen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only has become a helper in my kitchen, it is also great source of entertainment. By the way, the speakers sound pretty decent for listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home base

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great home base for my smart home. Have it in the kitchen to see everything at a glance

    I would recommend this to a friend