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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 4,125 reviews
  • Rated 4 out of 5 stars

    Wish it had more options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent but also a lot more basic that I though. You can not ask to see specific videos on YouTube or free search YouTube either only generic searches and you get to pick from what it pulls up. Also no typing keyboard to search either. Would love to see that changed. NO headphone jack , huge bummer. And I really hate that it records footage all the time threw the camera unless you want it turned off all the time. My kid got caught walking threw the livingroom in her panties ( she's 5) . So now we keep the camera off all the time unless we leave or are out on a date and want to check in at home. But once you learn to work around it , it is ok and useful. Just wish it had more options. And wish I could do Netflix and other apps on it .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice smart hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very convenient to watch streaming services.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a large screen and support a variety of languages. It can be used on both iPhone and Galaxy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    She is great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! Love it!talked to her every day!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Overall very happy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The larger display on the Nest Hub Max is ideal for displaying photos and using it for internet access. Love the integration with my other nest devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in one, music, movies and best of all the nest camera builtin. Love the sounds quality and google assistant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality and display

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and display quality is excellent. I strongly recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Max

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the sound, and the quality of the picture... I love the additional feature of the camera (use as an additional security camera).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Hub

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with Google nest hub. I really enjoy having it and wonder what I did without it. The speaker sounds pretty good also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this item for my 84 year old mom. We needed a product that was simple to use. This was it. The only draw back was that it ONLY uses Duo for video calling. Otherwise, I would have given 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 1 out of 5 stars

    Doesn’t really have apps

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen and speaker are fine, but the device doesn’t REALLY have all the apps that they are claiming. It says it has Netflix, YouTube TV, YouTube, Hulu, etc but when you click on the apps on the screen, you can’t search or browse or anything. You have to have another device to cast from your phone or iPad or something to actually get to watch what you want. The voice controls are overrated and don’t work all the time unless you know exactly what season and episode you want to watch on Netflix or something. It is much easier to find it on your phone and cast. I didn’t realize that before I bought it and all of the advertisements kept saying this has all of these streaming apps, when really doesnt and just has a dumbed down version of the apps. This thing is is a glorified screen.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ryan, thanks for writing us your feedback on Nest Hub Max, and we’re sorry to hear that your expectations are not met. You can play and control TV shows and movies on your Google Nest display using only your voice. You can only use select partners to play shows and movies on Nest displays or TVs using speakers or displays. Find out more using this link: https://support.google.com/googlenest/answer/7214982

      You can also try to retrain your Nest display to better recognize your voice. See the steps below on how to do this:
      - On your phone or tablet, open the Google Home app
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      We’d be happy to share your feedback with the right team as this gives us a reason to keep on improving our products. And if you have concerns or anything you’d like to share, please don’t hesitate to visit us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for making calls and playing music. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    I went back and got a second one for my bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may buy one more I like this so much it is nest so I can see all of my Nest cameras locks smoke detectors in one place that is much bigger then my phone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Good quality pic. show. Camera quality good. Easy somewhat to install especially if you have a nest account or google subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great kitchen smart home addition

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade for earlier versions. Love the Nest camera addition. Hoping it will add Hulu, Netflix, HBO Max as video add-one’s.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love the bigger size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has made having the outdoor nest cams even better as Im able to see vidoe much better on the larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Google assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, the best device never got, I'm really recommending

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get this and not the regular HUB

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a camera and better speaker worth the money! Always updated- would like more streaming media like Sonos but still a very good product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. I would recommend to anyone looking to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great device with a large screen that we have synced with our nest hello doorbell. Super convenient and also doubles as a photo frame.

    I would recommend this to a friend