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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 4,125 reviews
  • Rated 5 out of 5 stars

    Better than watching your cell phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display is awesome and the sound is OK. Would be better if there was a battery so you did not need to be plugged in all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can be traveling and see what is going on at home with this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for family use. Easy and android. Will buy few more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    story of my life.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ill start with saying that is actually a unnecessary item to spend money on if you aren't planing on only buy google products that works with it. the assistant doesn't understand a lot of commands or you have to say it on a specific and unique way only two tell you that is not capable of do that i think is only good for the kitchen you know whenever you dont have your cellphone close to you and just to probably listen some music and videos on youtube oh and video phone calls. i bought it so i could control all my cameras lights and sketch the internet when i have my hand busy and surprise!!! dont actually support many different app or cameras even its own camera wont play on other devices even if using google home so i totally regret buying it becouse i should ve just bought an ipad instead that actually supports any device camera lights and more …..now its just sitting there in the middle table at the living room looking pretty but that all……they sale it like its gonna do everything for you just by asking it but……. well thats one big disappointing purchase…… oh and i been late for work becouse i totally;ly relied on it to wake me up and guess what happen? yep, didn't go offin the morning...

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi slopepfc1, thanks for your feedback and we’re sorry to hear that your Nest Hub Max experience didn't your expectations. You can try adjusting how sensitive your Nest Hub Max is to the hotword and retraining it to better recognize your voice and see if this will improve on how your Nest Hub Max recognizes your voice commands. See the steps below on how to do this:

      Retrain Voice Match

      - On your phone or tablet, open the Google Home app
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Mini's hotword sensitivity

      - Open your Google Home app
      - Select your Nest Mini
      - At the top right, tap the Settings (Gear) icon
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Mini more responsive to the hotword.

      We would like the opportunity to take a look and investigate the issues that you encountered with your Nest Hub Max so that we can improve your experience. Please reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful and the screen size is helpful for videos or brief reading.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Strong device

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong device great apps , connects everything with ease no concerns on my end was able to connect to everything in my home and works great no concerns at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home life

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I need; the camera is really cool and it displays my images that I take from my phone to my hub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and simple to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Quick setup. Nest setup however not as simple with Nest app and Google conversion.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Display, speakers you can watch movies create routines and monitor all your cameras. Great as digital picture frame.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    It’s An Upgrade Alright!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an upgrade for our Kitchen, we previously had the 7” Nest Hub, but it’s now in our bathroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My first Google smart home device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful display. Super sound quality. Easy to play music and videos as well as duo calling. More to explore

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for checking all of our nest cameras. Good speakers for playing music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth adding to my Google products collection. Love having it on my kitchen counter and seeing my photos!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hey google

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutley love this! Great sound, great screen quality. Multiple functions. Does everything i need it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was too good for the technology and It was what I looking for

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best smart display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Tracks you during video calls. Good microphones. Just wish it had an ethernet port.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there PS5user, thanks for sharing your feedback with us. We're glad to hear that you liked the sound quality, video call tracking feature and microphone of Nest Hub Max. We always keep a keen ear whenever we get suggested features for our Google Nest devices, and we've taken note of your feedback. We'll also make sure to pass along this information to our product team since we're always searching for ways to keep improving our products and services. In the meantime, we hope you will keep enjoying Nest Hub Max, and if you will ever need any help, you're more than welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Christmas present for my parents they loved it after I hooked it up of course.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my partner for this last holidays and he loved it, awesome sound and clear definition also we like to use the cam for calls !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is wonderful its so nice being able to ask for the time or questions while my hands are busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hardest part, for me, was to familiarize Google with my voice and the way I annunciate my words. Once I was able to accomplish this, it has become a true asset to my home. Especially since my surgery, it alleviates me having to get up to do simple things. It monitors security, lights, music, and everything in my home. I don't know where I'd be without it. I can even make phone calls to my family with video.

    I would recommend this to a friend