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Customer Ratings & Reviews

$229.99

Customer reviews

Rating 4.6 out of 5 stars with 4125 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers commend the Nest Hub Max for its phenomenal sound quality and perfect screen size, making it easy to use. Many appreciate the helpfulness of Google Assistant and its smart home integration capabilities. However, some customers find it a bit pricey, and others have experienced issues with setup and compatibility with other devices. A few customers have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 4,125 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has some really innovative items for a beginner starting a smart home. I love the live camera feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nest Display

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the display but I am not happy with Googles decision to remove functionality.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Michael, Thank you for your feedback on Nest Hub Max. We appreciate your satisfaction with the display's quality and understand your disappointment regarding the removal of certain features.

      At Google, we are constantly evaluating and refining our products based on user feedback and industry trends. We remain committed to providing our users with an exceptional smart home experience. We encourage you to explore the device's vast array of remaining features, including its voice control capabilities, access to Google services, and compatibility with a wide range of smart home devices. If you want to know more about what your device can do, we suggest visiting this Google Help article: https://support.google.com/googlenest/answer/7130274 Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely the best addition to the kitchen.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to look up and follow cooking recipes. My 2 year old daughter loves watching while eating her breakfast. She loves her Google. Lol!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Plays great music and creates a great vibe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our office and have enjoyed it so much. It plays great music, answers a lot of our questions, and helps us plan our day.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to any house!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keep this one in your kitchen for ultimate experience while cooking! Play music etc. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Good Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Hub, Assistant is working good and haven’t had issues since purchase date. Thanks bestbuy for good service

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Google Nest Hub Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bigger screen. I do wish the clock was brighter though.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Erwink. Thank you for choosing Nest Hub Max. We're glad to hear that you're enjoying the bigger screen of the device. We appreciate you sharing your feedback on the brightness of the clock and would like to help improve your experience. Please reach out to our team of dedicated specialists by visiting the 'Contact Us' page of our Google Nest Help site for immediate support: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A smart home must-have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the missing piece to help pull my google home setup together. Easy to setup/use and fits into the home decor seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love the convienance!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super convenient to use with Nest Doorbell ans cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love our Hub Max and use it almost everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Has a camera does almost everything I tell it too We've had some fun with it . Works nice with our arlo cameras!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT FOR VIEWING YOUR PHONE PICTURES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING, AFTER LOADING APP HUB PICKS UP NEW PICTURES AND SCROLLS THEM. WIFE STILL LEARNING ABOUT ALL OPTIONS, IT WAS BIRTHDAY PRESENT.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product and features are great but not so sure if it is worth the price, as the Nest hub is selling for about less than half of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Smart display is not smart enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen. Lots of apps. I do wish the system allowed me to use the display to monitor another building that I have which is full of Nest stuff, too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Getting better and better with updates

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting even better with updates. You can now just look at it and say a command.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! It works perfectly as well works to watch tv in the kitchen while making food or just chilling with beers

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I love the screen size and the volume. I don't use this as a hub. I use Smart thing for the duty. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprising sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a side by side comparison with the Google home and the Nest Max sound quality I'd easily say is 20-30% better than the Google Home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This display can do everything you need it to do. The sound is great. There is a learning curve for remembering all the different commands to get things to happen.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the big screen especially when I’m using it to watch YouTube or Netflix while cooking.

    I would recommend this to a friend