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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4051 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Nest Hub Max Smart Display with Google Assistant, particularly praising its phenomenal sound quality and perfect screen size. Users appreciate its ease of use, the helpfulness of Google Assistant, and its smart home integration. Some customers find the product a bit pricey and have experienced challenges with the initial setup and device compatibility. A few users have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 4,051 reviews
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Love it, buying more!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my NHM! I have it near my TV and honestly, I sometimes watch it more than the TV. The images that scroll by are great to see. The sound is excellent, very clear. It doesn't take up a lot of space. I do wish the screen was more vertical, especially when I check on the house when we are away. I show it off and now everyone who sees it, wants one. I'll be getting one for my mom and my mother-in-law....because they both love it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device keeps all household members authorized for use. Display is detailed and vivid. We have it displaying our pictures filtering people we want to see on it. We currently do not have it paired to any external audio since it's on stereo output is great for its size. This connected to smart devices though out home makes controlling them a breeze. It would be kind of awesome if you could install play store games on it or have an external or internal storage for play store apps, photos and games. Other than that we are relying on the cloud for everything. Another main reason we got this was the ability to call any number you wanted. Unfortunately Google has crippled this feature and you are not limited to contacts on your account. Another awesome feature is the built in camera that can be used to monitor or for video calls.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality
    Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Great to keep in touch...not set up friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of the picture is beautiful and a really good size for my dad to use. The voice commands are easy for him. The biggest issue is the setup. definitely not user friendly to set up...especially for seniors. My husband works in IT and struggled to get it hooked up to wifi...having to factory reset more than once. There is no way my parents could have figured it out.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Screen size, Sound quality

    Rated 5 out of 5 stars

    Google User must

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Max display. Works great, it has a great sound and wow what a difference in size compared to the smaller Google hub. Since it has a build in camera, it also works as a security camera.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Smart Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Love our new Nest Hub Max. Can do so many awesome things with this smart display from Google. Allows us to control so many devices in our house from one spot. And we get to enjoy so many of our memories as the screen scrolls through our family photos when we are not asking it to do something for us.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing device purchase must

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank u very for nice deal best buy. This device is amazing it's worth it. I use in my kitchen . It is also amazing useful in kitchen we can listen all music and also we can seen our memories in our mail id and we can see like slide show our photos. It's amazing and also we can use for smart home I like this and I purchased first time. But I m very happy for that...... Thank u very much such a nice devices . I apricate Google team. And also I apricate best buy.....

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent device.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing I bought this as gift for my mother originally. She saw a commercial on TV that connected your ring camera to view who is at your door. Well as I connected it, I learned that this can connect your smart lights, play music and notify you on your packages from Amazon and a ton of other things in which this device will give advice on what it can do. I bought the bigger one due to the larger screen and I am happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Very pleased with design and function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way this screen is designed it sits atop the speaker and its footprint isn't too big. The color rendering and light sensing is much better on the Google products over the Lenovo ones. The sound quality is excellent and processor speed is also very good. Compared to the 7" home hub, at night this ones screen and digit size are much brighter, so if light in your bedroom is a concern you may want the 7" unless a operating system update lets us change the font size. I have not used the camera yet but there is a physical switch to shut it and the mics off or you can swipe to turn just camera off. There is not a physical shutter to hide the lens though. I am told this does integrate with other Nest accessories like the temperature sensor as well but none is built in like the Amazon echo plus has.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Bought it as an upgrade to my nest points

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. It was easy to set up and configure with my existing smarthome. Display is awesome and love that it plays Netflix and other streaming services. As a side note, not sure if it’s just me but cannot figure out how to select different videos on Netflix - so far I have to tell google what to play each time, so that’s a negative, but I didn’t but it for streaming). The one thing I’ve noticed is that now my existing google nest points go offline a lot since I’ve installed it, it not sure if that’s a related issue. Overall a great buy!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for posting your review on Nest Hub Max. We're glad to hear that you're having an awesome time with the device. We appreciate you sharing your feedback on playing videos on Netflix and have taken note of it. Your Nest Hub Max shouldn't affect your Wi-Fi points. We'd like to take a better look at the issue you're having and help identify the cause so we can provide you with troubleshooting steps that may improve your overall experience. Please contact us on our Google Nest Help page here for immediate support: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Upgrade to the smaller Nest Hub(google hub)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful device. The sound is leaps and bounds better than the smaller nest hub. It was really easy to set up and integrate into all of my apps. The slide show was simple to set up as well, and wow, the display makes all my photos look fantastic. The face recognition is a little creepy, but what the heck, I really don't care if big brother watches me cook(oh the hub max is in my kitchen). The sensor that activates the device is really good as it wakes up immediately. I also like that I can set up and name multiple timers(like one timer I named pizza, the other chicken wings, etc..) and the you can say ok google turn off pizza timer and voila:) did I mention the sound and display is great? Oh, and everything is really fast. I have a ring, can't wait till the ring can be viewed with my hub max. Bottom line, for a couple hundy you get great sound, a really smart display for all your recipes, and an elegant way to view those family photo...a real crowd stopper too. go ahead and buy one already.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good Prodcut...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this rating 5 stars; however, the migration with Google and Nest still has some glitches to work out. Once I migrated from my Nest account to my Google account it deleted all my cameras since I had two profiles in Nest and the Hud Max can only allow you to view your cameras on the main profile. I called Google's customer support and they had to conference me in with the Nest customer support team too. At the end I was instructed to reinstall all my cameras under one profile. This was a pain since I have several cameras that require a ladder to reach them. Over all, the product is great. The speakers are loud and pictures are vibrant. I only wish this product was still compatible with my Lutron - Smart Home Lights.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great looking and very functional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this Nest Hub Max Smart Display a lot. I use it for weather conditions and playing music. I intend to use it in conjunction with my Nest doorbell once it is installed. I also use it to "Google" questions instead of using a phone or computer. This Hub has many more functions, but for now I'm only using it for these functions. It was easy to set up and has worked perfectly in my living room. I 've enjoyed the benefits of it so much that I bought another one - the 7inch model - and set it up in the kitchen. I am 100% satisfied with this product and recommend it because of the many functions it can perform.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality
    Cons mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this display! It is big, has a great quality camera and doubles as an extra security camera! It does not have night vision so if the room is dark your camera is dark but making Cala on it and answering our doorbell with it is very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    I love the Nest Hub Max

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product with a super large and crisp display, simple and easy set up and works great. Updates happen in the background without being annoying. Watching TV or YouTube videos on here are great and I love being able to see my nest cameras on screen. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Screen size

    Rated 5 out of 5 stars

    Must have! Stylish smart and user friendly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Hub is a sleek, smart display that seamlessly merges style with functionality. With a crisp 7-inch display, it excels as a central hub for smart home control. Google Assistant integration, ambient mode, and privacy features make it a standout addition to any connected home. While compact, it delivers big on performance, making it a must-have for those seeking a smart, stylish, and user-friendly home automation experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the smaller one in my bedroom. I love that I can see the cameras, especially the front doorbell, if expecting a package.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Sound quality

    Rated 5 out of 5 stars

    The best smart display you can buy right now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our entire home is connected with Google, and this was an upgrade to a V1 Google Home Hub in the kitchen. The upgrade was substantial! The speakers in this thing are awesome! They are right on par with the Nest Audio and it's amazing speaker. I created a group so all the speakers in the room fire at the same time when playing music and unlike before with the weak speaker of the older Google Home Hub, there is no imbalance anymore, just strong and loud sound. The Google Duo video calling is also amazing and the way the camera follows you around the room during calls is very neat. I am very happy with my purchase and I can't imagine having anything else in the kitchen that would be better!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    A Better Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall. Good screen size. Good speakers. Easy to use. Decent video quality. Helps with connecting all devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Nice but pricey

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dig my Nest Hub Max for a main room that functions as a central home control device. Nice picture, good sound, and easy interface BUT its not as responsive as I would like and its SUPER pricey even years later.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size, Sound quality

    Rated 5 out of 5 stars

    Nest Max speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product to replace an older speaker. It has a great sound with deep bass, very powerful speaker, it has face recognition, bigger screen and easy to use. Works great to pull recipes and play music while cooking.

    I would recommend this to a friend