Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 6401 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 6,401 reviews
  • Rated 5 out of 5 stars

    Great assistant.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting one of this for some time. Its very responsive and fast! It does everything it says it suppose to do!! May even get another one for my daughters room!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I reccomend it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited for the upgraded model. I'm glad I did. As for sound, it's not going to blow you away but for bedroom sound coverage it's good. Side note, as loud as you have it you have it speak louder when talking to google to listen to your commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv and this item came free. I almost forgot about it, had to go back to the store to show my receipt and they were able to include the item with my purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t even had mine a year and it just stopped working. It will no longer pick-up my voice and no longer connect to WiFi. I tried factory resetting it and still nothing. The worst part is is that once I hooked it up ...I hadn’t touched it, or moved, or done anything to it except use it when I was in that specific bedroom. So it’s not like I used it or moved it around much at all for it to stop working. When it was working it was great, I controlled my thermostat, and did all the other cool things it would allow me to do just by speaking to it. Bummer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, nice sound. But not convinced that the Google app will fit.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MarkM. Thanks for sharing your feedback on the Nest Mini. We're glad to hear that you're enjoying the sound quality of your Nest Mini! Regarding your concern about the Google app fitting, it's understandable to want reassurance about compatibility. The Google Home app, which is used to set up and manage Nest devices including the Nest Mini, is designed to work seamlessly with a variety of smartphones and tablets. Whether you're using an Android or iOS device, you should be able to download and install the Google Home app from the respective app store without any issues. If you have any questions and concerns, please feel free to reach out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest Mini

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to tell the Google Assistant something and it actually happens (unlike talking to children) - it makes me like my voice is actually heard. Haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall satisfactory product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product from Google. It has many features, it works well with all the app integration

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original google home mini. Well the wifi kept cutting out with it. So decided to give it another shot. Google got it right with this one. Works perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I a smart speaker in every room in my house and it helps me so much throughout my day. And it's nice to have somebody to talk to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Mini (2nd Generation) Smart Speaker with Goog

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NiceNest Mini (2nd Generation) Smart Speaker with Google Assistant - Charcoal. Very simple to use and I would purchase this product again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work Great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! Have them all over the house and they help with getting weather information like weather when getting our son ready in the morning and asking time etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control your smart compatible devices, listen to music and pair with other speaker in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goggle nest

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these goggle nests for my 92 year old mom so she can listen to music and talk to it for questions as long as she can remember to say hey google

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the Insignia home assistant I had that got stuck on a load screen and the horrible customer support from insignia would not help with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for gift as I own this model connection to internet is dropped periodically but other than that good speech recognition and able to connect to pandora through voice commands. Able to use for shopping lists, weather, and other voice commands

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jf82,

      Thank you for your feedback. We're happy to hear that you enjoy your Google Nest Mini. We're sorry to hear that you're having an issue with connecting your Nest Mini.

      Connection issues may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and outdated router firmware.

      If you haven't already, we suggest restarting your WiFi router. Unplug the router from the power outlet, wait at least 60 seconds before plugging it back in. If your Nest Mini is the only device that disconnects from WiFi, we suggest performing a factory reset on it to make sure it's cleared then set it up.

      Our team is always available to help, if you would like to reach out to us here: https://support.google.com/googlenest/contactflow Nest

  • Rated 3 out of 5 stars

    Pretry average

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you dont have smart home enabled devices not much you can do with this device other than play music if youre tryibg to use it to its full potebtial, but its still worth having for the price why not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers especially for the bedrooms. Easy to operate and fun to own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect doorbell

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my mom to use as a doorbell chime for her google doorbell. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really great. I love all I can do with it. The bad down side is that Insignia TVs does not work with it but other than that a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Mini

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mini responds to my every command. Makes certain tasks a lot easier,

    I would recommend this to a friend