Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 6401 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 6,401 reviews
  • Rated 5 out of 5 stars

    Nest is always a great product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google makes a great Nest product. I own more than 10 of these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Sometimes has trouble hearing me so i have to repeat myself but i like having it

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mraee, we’re grateful to have your feedback on Nest Mini and glad that it works well, but are sorry to learn that it sometimes has trouble hearing your voice commands.

      Your Nest Mini could be having trouble connecting to Google, and you can try these simple steps below that may improve your experience:
      - Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
      - Check the distance between the Nest Mini and your router. Ensure that it is within a line of sight from your router.
      - Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
      - Restart Nest Mini and router to refresh the connection.
      - Reset Nest Mini by following the steps here: https://support.google.com/googlenest/answer/7073477

      Also, Google Assistant might not respond properly when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. Retraining your Nest Mini, to better recognize your voice, and adjusting the Hotword sensitivity may be helpful with the issue. You may follow the steps on these help articles:
      - Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
      - Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065

      Your feedback is important to us. You can reach out us anytime here if further assistance is required and we’ll help you the way possible: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    SO GOOD!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these speakers. Was only able to keep this for a little while, since it became and actual nest for some roaches…. But I love it and have purchased another since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price! Got two for the price as one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product and easy to install with Google Home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seem cool to anyone who enters your home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these and one works great but the other one has be reset once a more times a week because it looses wifi connectivity. My other devices in the same room do not have this problem. Even with this issue, it is still a great addition to the smart home.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Roger, thanks for sharing the issue with our support team. We're sorry to hear that one of your Nest Mini loses connection. Resetting Nest Mini is a great idea to try and fix the issue. However, we may need to take a closer look at it and understand what may be causing it. We recommend contacting our support team for further troubleshooting and isolation here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with google home and smart home will recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Speaker if you get it on sale

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lil speaker got it on sale for cyber monday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for many spaces. Good audio, and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for doing my school homework. Very comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to the whole voice assistant thing, now have multiple hubs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nestmini

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked in some areas...not all. When they have to be reset it is perplexing

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jitterbug,

      Thanks for your feedback. We´re sorry to hear that Nest Mini didn´t meet your expectations. We value your feedback and we´re always looking for ways to improve your experience. If you still would like us to have a look at the issue, feel free to contact our support and we´ll do our best to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another google mini added to our collection. no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Mini

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special but works well and sounds pretty good. Small size is a plus for putting in on a crowded desk.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Google assistant for all ages

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google nest mini is a wonderful device. Easy to use and a great price . Make sure to pick yours up today only at Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovely extra gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not realize I was getting a free nest. Absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Mini - Small Size, Big Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful sound and capabilities for a small device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one on every room!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One on every room! They control all smart switches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fav

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it! Didn’t think I’d use it as much as I do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing timer multi-device feature.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bad it does not allow a timer to go off in another speaker when setting a timer on one speaker.

    No, I would not recommend this to a friend