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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6401 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 249 Showing 4,961-4,980 of 6,401 reviews
  • Rated 5 out of 5 stars

    My Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Google nest! There's so much you can do with it! Not sure how I managed without it in the past!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own few of these it’s good for home automation and ton of features, It does the job. One thing I hate is addressing with, hey/ok google that puts the rating to 3 star For google support if they are looking at this review. It’s a ever long requested feature since the launch of the google home. Give her a name.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok Good for asking questions about things like weather

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Think Twice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this speaker. The sound quality eneas lacking in my opinion. It was muffled and fuzzy. I adjusted the treble and bass in the app. Same result. I upgraded the Nest Audio - same same. Ended up with Sonos speakers.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay for the price.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a lot of latency when you make a request. Doesn’t respond as fast as my 1st gen smart speaker. Also since the ability to play music in tandem with all your google speakers/minis was taken away I enjoy this product less.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ChristopherA, thank you for sharing your review on Nest Mini and we're sorry to hear that your experience with the device was less than ideal when compared to the previous version. We suggest that you retrain your Nest Mini to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:

      Retrain Voice Match:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Mini's Hotword sensitivity:
      - Open your Google Home app.
      - Select your Nest Mini.
      - At the top right, tap the Settings (Gear) icon.
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Mini more responsive to the Hotword.

      If the issue still persists or if you've done the steps before, please don't hesitate to contact us on our Google Help site and let us help you in finding a better resolution. You can reach our help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    I have 3 now

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for the house. Music, weather updates, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great assistant, intermittent wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google assistant is great, but loses WiFi connection from time to time.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi djronh1, thanks for taking the time to share your feedback with us. We’re sorry to hear that your Nest Mini keeps disconnecting from your Wi-Fi network. We can imagine how disappointing this experience may have been for you.

      Connectivity issues can be caused by different factors like location and distance of Nest Mini, Wi-Fi router, outdated phone and Google Home app. This may also be caused by Wi-Fi network congestion, and Wi-Fi interference with other devices and/or networks. Removing other devices from your Wi-Fi might help. You can also try setting up your Nest Mini on either the 2.4GHz or 5GHz bands, and see which band is more reliable.

      For further assistance, feel free to reach out to our support team and we’ll do our best to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great prices and free gift. Good Marketing.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great free gift. Your products seem to a better quality than other stores. Great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Mini 2nd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work well and picks up voice commands very easily from across the room. Would recommend it for every office.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First device like this for me .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my TV purchase . Seems okay . Wish it could play music from my Apple playlist .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall pretty satisfied; however, some problems getting duo to stay linked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 4 devices around the home and got one for daughter's room. She loves playing music from the YouTube music account. Very handy and sounds good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this as a christmas gift but already had a 1st generation so have not opened it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Nest Mini

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had one before but I like it. I don’t use is a lot but it’s a nice to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller and compact compared to first generation. Haven't decided to wall mount or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up from Apple Phone. Great sound on this little speaker. Considering a second on for upstairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well most of the time. Some issues with smart lightbulbs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small but effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it with a purchase and actually pretty convenient to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well, but slower to respond than our Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Simple :)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this product ! i keep it in my bathroom to play music and it does exactly what i need it to do !

    I would recommend this to a friend