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Customer reviews

Rating 4.7 out of 5 stars with 6401 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 6,401 reviews
  • Rated 4 out of 5 stars

    Mini nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Its easy to use. Fun for whole family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest Mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has unlinked itself twice in the first few months, 1st generation devices didn't do that. Not sure why it disconnects from the app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jamie,

      Thanks for reaching out. We're sorry to hear of the connectivity issue with your Nest Mini.

      While we are aware of an issue regarding Nest Mini that disconnects from Wi-Fi network, we recommend performing some troubleshooting steps to isolate the issue. You can restart Nest Mini and Wi-Fi router to refresh the connection. Unplug the power cable from Nest Mini and Wi-Fi router and leave them unplugged for at least a minute. Then, reconnect the devices and wait for them to boot up. If rebooting the Nest Mini and Wi-Fi router doesn't fix the issue, we suggest performing a factory reset on Nest Mini device then set up.

      We want to let you know that we are working hard to resolve it. If you're still having the same issue and if you're willing, you can contact our support team so we can learn more about your Nest Mini here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Bad WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t always understand what you are telling it. WiFi drops out a lot

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Bryan, thanks for letting us know about the voice command issue and that your Wi-Fi connection drops out a lot for your Nest Mini.

      Adjusting your Nest Mini's mic sensitivity and retraining it to better recognize your voice can be helpful with the issue. Check out the steps below:
      Retrain Voice Match:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      We also recommend changing Nest Mini's hotword sensitivity:
      - Open your Google Home app.
      - Select your Nest Mini.
      - At the top right, tap the Settings (Gear) icon.
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Mini more responsive to the hotword.

      You may also want to try out some recommended steps below to help you with the connectivity issue:
      - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
      - You may also check for possible sources of interference such as the thick walls and appliances in your home.

      We suggest contacting our support team and work with you to isolate the root cause if the issues persists. You can reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Hot for teacher!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little device! Great sound! My hot teacher girlfriend loves it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound reply’s fast cord could be longer connects fast

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi William, thanks for sending your review here. We're sorry to learn that your experience with the cord of your Nest Mini didn't meet your expectations when it comes to the length of the cord. Please know that your feedback here helps us understand our customers' preferences and needs when it comes to the products, peripherals and accessories we provide. If you need further assistance with your Nest Mini or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn't the best sound quality, but, it does the job. Very useful for controlling smart devices and the kids love talking to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good speaker and I love the Assistant!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker and I love the Assistant! The color also worked for my wife's office.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best but ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good product. The older version is better and more functional.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first week it was amazing! Then it just stopped working, I did 3 factory resets and did the same with the smart lights and it just doesn’t work it won’t turn anything off or on and simple questions it says it can’t help. It often is not connected to the internet, it’s terrible my mom has an Alexa and it’s a million times better and I will be switching back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife fights with it, but when you get it, it is very helpful and an easy way to listen to music...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gadget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The nest works great. It’s easy to use and works perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item and purchased the Apple Home Pod. What a wise decision. I am an Apple person and this was the best purchase for me

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    pretty good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great sound box to leave in your room or somewhere in the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent and cheap voice control and speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these last year for Black Friday and now I'm back this Black Friday to buy several more for the rest of the house. Music is good but not the same as the larger and MUCH more expensive unit. I use there mostly for voice control of home automation such as Philips Hue lighting and other such items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I have multiple 1st gen in the house

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1st gens seem more sensitive to voices and understand speech better. I was happier when the power source was 5volts with a USB plug

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is expected. Not much sound from this little thing, just ok. If you are looking for a link to smart devices, it does do the trick.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect assistant.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best assistant with decent sound for a small room. Can pair 2 nest minis for stereo sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mini

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile to set up but my son loves it and my daughter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent little speaker, preferred great value when they are on sale for $25 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker for a small room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using a Google home mini for the past 5 years. This was an addition to the home for the small room. Love the color. Like the sync feature where multiple speakers can play a song simultaneously.

    I would recommend this to a friend