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Customer reviews

Rating 4.7 out of 5 stars with 6400 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 286 Showing 5,701-5,720 of 6,400 reviews
  • Rated 5 out of 5 stars

    Overall amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is definitely good but the sound just doesnt seem THAT loud but for something i got for $20 its not bad at all and does the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome little speaker great quality for the price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love google products over the competitor but I prefer the larger speakers sound quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    May not work with your WiFi

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my main ones. But major caution - if your wifi network is 5GHz (not to be confused with 5G mobile data), the network needs to be on certain channels to function (specifically, any channel under 149, according to Google Support). If you dont have access to your router (say if youre at a dorm, like my partner is), and your network is using a higher channel (which it might as it intelligently maps to the least noisy channel), the speaker will not even make it past setup. It will not even see your WiFi. This is a MASSIVE oversight, and Google needs to make a new unit that FULLY supports this years-old feature, especially with WiFi 7 and 6GHz frequency bands coming.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi bihazards, we´re glad to hear that you loved your Google Nest devices. We appreciate your feedback and we´ll make sure to go back to the drawing board since we´re always searching for ways to keep improving our products. If you need further help, please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Good addition to our kitchen

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's nice to have as a smart speaker and it's a great introductory device to Google's smart home infrastructure. However, it doesn't always recognize voice commands effectively. Since it's often on sale and very affordable, I don't have too many complaints.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi David, we’re grateful to have your feedback on Nest Mini, and it’s unfortunate to learn that it doesn’t always recognize your voice commands effectively.

      Google Assistant might not respond properly when you say “Hey Google” or “Ok Google,” particularly in a noisy environment, or if it's having trouble connecting to Google. Retraining your Nest Mini, to better recognize your voice, and adjusting the Hotword sensitivity may be helpful with the issue. You may follow the steps on these help articles:
      - Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
      - Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065

      You can also try these simple steps below that may improve your experience:
      - Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
      - Check the distance between the Nest Mini and your router. Ensure that it is within a line of sight from your router.
      - Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
      - Restart Nest Mini and router to refresh the connection.
      - Reset Nest Mini by following the steps here: https://support.google.com/googlenest/answer/7073477

      Your feedback means a lot to us. You can visit us anytime here if further assistance is required and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    nest mini

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised. Space saving and functional. I use this with my google home network to run smart things. Sound is not bad for a small speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my google!!! It does what I want it to do withought me having to get up and down to either lower or raise the volume, change songs, make calls and even control my lights. I recommended it to lots of people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Android users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into smart technology this is a great buy. I add some smart switches, and its nice to be able to control it with my voice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was returnd the same day i purchased it

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ruby, we appreciate you for sharing your feedback with us about the Nest Mini. We’re sorry to hear that you returned it the same day you purchased it. If you’d like to try the Nest Mini again in the future, you can always contact us for any questions or support concerns, we’ll do our best to provide a better experience for you, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    great thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i already have 3 of them on my home so i needed one for my kids bedroom

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never used

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this item yet. It came with my TV so I did not choose to have one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    East or west google is the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the technology which makes you superrrrrrr lazy but afterall if you have the technology available then why not to use it and google home mini is just best in business and best buy offers make it better then best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sad but true

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as a gift. However I have one of my own and enjoy mine very much! I believe the person I bought it for is afraid of her privacy being compromised so I have a feeling she will regift it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Black Friday Shopping Day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Mini Nest. Went to Augusta Maine Store on Black Friday. One of the best Black Friday. So calm and relaxing. Customer service was extremely on and above

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There's better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So if you own an android and are used to telling your phone what to do this device will get annoying when you're home because both your phones and it will try to do as you asked. Also it lacks the direct connection feature, you can only " announce" a recorded message, where with the competitor you can have a direct line of communication between two dots. In so many words Google needs to catch up.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BigB, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Mini didn’t meet your expectations. We value your feedback as we are always working to understand our customers’ needs. Your feedback goes a long way. If you need any assistance, we’re always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Everyday Use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home appliance is useful and makes everyday tasks more convenient. I would definitely recommend to anyone looking for a virtual assistant.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is okay ... I have some difficulty with it .... I would still recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good over all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Obviously not the best for music. And its listening is still not accurate, Starts to speak all of a sudden sometimes when a movie is playing. Or not respond when you call for it. Google really needs to allow customizing the wake up word. "Hey google" or "ok google" is simply not easy to call out like "alexa"

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I’d recommend Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly is just not as compatible with a lot of devices like Alexa

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drops internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 of these and they randomly drop the internet. Have to reboot to often.

    I would recommend this to a friend
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