Customer Ratings & Reviews
- Model:
- GA01141-US
- SKU:
- 6348883
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.
This summary was generated by AI based on customer reviews.
Just okay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to set up, and it looses connection to the internet easily and often. I got this speaker as a gift when purchasing a tv. I am not using it at the moment. It was annoying to hear the message about the connection. It can be useful to ask the weather or the time when I’m in bed. Basic speaker.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Teresa,
Thanks for your review. Sorry to hear about the difficulty with setting up your Nest Mini. We know it can be annoying to have a device that doesn't function.
Connection issues may be caused by several factors such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby, and outdated router firmware.
You may try restarting both your Wi-Fi router and Nest Mini to refresh their connection.
To restart Nest Mini, unplug the power cord from your Nest Mini for a minute then plug it back in.
To restart your Wi-Fi router, unplug the router from the power outlet, wait at least 60 seconds before plugging it back in. If still unresolved, we suggest performing a factory data reset on it to make sure it's cleared then set it up.
To factory data reset your Nest Mini:
- At the side of Nest Mini, switch the mic off. The LED lights will turn orange.
- Press and hold the top center of the Nest Mini, where the LED lights show.
- After five seconds, the device will begin the factory reset process. Continue to hold for about 10 more seconds until you hear a sound that confirms that the factory reset started.
We care about your experience with our products and services. If you would like us to work on it further, please get in touch with us here: https://support.google.com/googlenest/contactflow
hey google
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.well they are no longer Google but I'm ok with it i do enjoy these items because you can have a big surround system around the house connected
I would recommend this to a friendRandomly Turns On
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mini replaced another mini that randomly turned on and started playing a radio channel on Tune In. This one does the same thing! Not what I expected. A pain!
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Larryb, thanks for sharing a review to let us know of your experience with using the Nest Mini, and It’s unfortunate to hear you ran into these concerns. Since the new speaker exhibits the same symptoms as your old one, we’d like to investigate these issues further so we can learn how to help you best. Please reach out to our support team whenever you have time for guidance and assistance, here: https://support.google.com/googlenest/gethelp
Gift
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a given as a gift. Good for anyone who like new tech gadgets.
I would recommend this to a friendNot easy to set up
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the idea however difficult to connect and set up. Good idea poor plan.
No, I would not recommend this to a friendNest Mini Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! This little assistant connects with my smart light bulbs and works flawlessly!!! A must have if you are in the Google ecosystem!!!
I would recommend this to a friendGoogle She hears everything
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google listens to me in my most private moments... highly recommend!
I would recommend this to a friendthe best ecosystem
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love all google products, great addition to a great ecosystem. love the multi room music capabilities. way more advanced than amazon echo
I would recommend this to a friendGoogle nest mini
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these things! Have one in just about every room in the house including my shop. Very handy to have. Does so many things.
I would recommend this to a friendSo far so good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 mini, and one of them sometimes lose its connection.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Alex,
Thank you for taking the time to share your feedback. Sorry to hear that you're experiencing connection issues with your Nest Mini.
We recommend performing some troubleshooting steps to isolate the issue. You can restart the Nest Mini and Wi-Fi router to refresh the connection. Unplug the power cable from Nest Mini and Wi-Fi router and leave them unplugged for at least a minute. Then, reconnect the devices and wait for them to boot up.
If rebooting the Nest Mini and Wi-Fi router doesn't fix the issue, we suggest performing a factory reset on the Nest Mini device then set up.
If you will allow us, we'd like to learn more about what's happening with your Nest Mini. Please reach out to our support team and we'll help you troubleshoot any issues with it here: https://support.google.com/googlenest/gethelp
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how the item works google does what I want it to do and I did order it for next day and it said delayed but it did come the next day
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Shuck, thanks for contacting our support team. We´re sorry to hear about the negative experience you are having with the connectivity and video recording issue on Nest Cam (Battery).
We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
Video recording can be triggered by motion detection on Nest Cam (Battery). These can also be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
2. Change the angle of your camera and account for the lighting in the surrounding area.
3. Restart your Camera.
We'd like to help you troubleshoot the connectivity and video recording issue further on your Nest Cam (Battery). If you´re willing to try, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenest/gethelp
I have to give the command twice for it to work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its nice that it came free with the Nest otherwise I would have retuned this in the first week. I have to literally say "hey google..." twice before it performs the command. too much work, but it was free so I'm not going to complain to much.
No, I would not recommend this to a friendhavent used yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received free with other purchase, but may not use due to privacy concerns.
No, I would not recommend this to a friendReplaed our older model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was one legt on the shelves. No store help in sight. The firmware on my original nest could not be updated. Good price though.
No, I would not recommend this to a friendGreat for bedrooms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a couple of these hubs around my home that are connected to my nest. The system works well together. I would recommend and especially at the sale price.
I would recommend this to a friendWay better
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is so much better than the first gen. It can actuslky hear .e when i talk to it now. I dont have to repeat myself 100 times
I would recommend this to a friendGreat price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second one of these I have purchased... The first generation worked great for a couple years, now the microphone is having glitches... But for $25 I decided to replace it
I would recommend this to a friendEver Improving
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still have first gen minis, but these new ones have amazing sound quality. I also love the mounting hile on the back.
I would recommend this to a friendGoogle Assistant
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't sure I'd like the nest mini; however, have decided it's a handy item to have around. Good for any type of information. Like the color also.
I would recommend this to a friendIts ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes I have to scream to be heard when I'm listening to the music
No, I would not recommend this to a friend
