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Customer reviews

Rating 4.7 out of 5 stars with 6401 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 6,401 reviews
  • Rated 3 out of 5 stars

    Not easy to set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea however difficult to connect and set up. Good idea poor plan.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a given as a gift. Good for anyone who like new tech gadgets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Android users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are into smart technology this is a great buy. I add some smart switches, and its nice to be able to control it with my voice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google She hears everything

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google listens to me in my most private moments... highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyday Use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home appliance is useful and makes everyday tasks more convenient. I would definitely recommend to anyone looking for a virtual assistant.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I have to give the command twice for it to work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice that it came free with the Nest otherwise I would have retuned this in the first week. I have to literally say "hey google..." twice before it performs the command. too much work, but it was free so I'm not going to complain to much.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 mini, and one of them sometimes lose its connection.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Alex,

      Thank you for taking the time to share your feedback. Sorry to hear that you're experiencing connection issues with your Nest Mini.

      We recommend performing some troubleshooting steps to isolate the issue. You can restart the Nest Mini and Wi-Fi router to refresh the connection. Unplug the power cable from Nest Mini and Wi-Fi router and leave them unplugged for at least a minute. Then, reconnect the devices and wait for them to boot up.

      If rebooting the Nest Mini and Wi-Fi router doesn't fix the issue, we suggest performing a factory reset on the Nest Mini device then set up.

      If you will allow us, we'd like to learn more about what's happening with your Nest Mini. Please reach out to our support team and we'll help you troubleshoot any issues with it here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    hey google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well they are no longer Google but I'm ok with it i do enjoy these items because you can have a big surround system around the house connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Mini Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!! This little assistant connects with my smart light bulbs and works flawlessly!!! A must have if you are in the Google ecosystem!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    havent used yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received free with other purchase, but may not use due to privacy concerns.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Randomly Turns On

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mini replaced another mini that randomly turned on and started playing a radio channel on Tune In. This one does the same thing! Not what I expected. A pain!

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Larryb, thanks for sharing a review to let us know of your experience with using the Nest Mini, and It’s unfortunate to hear you ran into these concerns. Since the new speaker exhibits the same symptoms as your old one, we’d like to investigate these issues further so we can learn how to help you best. Please reach out to our support team whenever you have time for guidance and assistance, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    the best ecosystem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love all google products, great addition to a great ecosystem. love the multi room music capabilities. way more advanced than amazon echo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest mini

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these things! Have one in just about every room in the house including my shop. Very handy to have. Does so many things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the item works google does what I want it to do and I did order it for next day and it said delayed but it did come the next day

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Shuck, thanks for contacting our support team. We´re sorry to hear about the negative experience you are having with the connectivity and video recording issue on Nest Cam (Battery).

      We recommend checking for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.

      Video recording can be triggered by motion detection on Nest Cam (Battery). These can also be affected by changes in the light level, and shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. If you're not getting any alerts or notifications, we recommend trying out the steps below:
      1. Change the Activity Zones on your camera. You can delete your existing Activity Zone and create a new one in any area within your camera's field of view. Just make sure that none of the zones you create overlap.
      2. Change the angle of your camera and account for the lighting in the surrounding area.
      3. Restart your Camera.

      We'd like to help you troubleshoot the connectivity and video recording issue further on your Nest Cam (Battery). If you´re willing to try, please contact our support team so we can provide further assistance using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these I have purchased... The first generation worked great for a couple years, now the microphone is having glitches... But for $25 I decided to replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for bedrooms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a couple of these hubs around my home that are connected to my nest. The system works well together. I would recommend and especially at the sale price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes I have to scream to be heard when I'm listening to the music

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NO OPINION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HOVE NO OPINION ON THIS AS I NEVER OPENED IT IT CAME WITH A PURCHASE

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Google Voice

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good but sometimes fails to recognize your voice

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Adrian22,

      Thanks for your feedback. We're sorry for the voice recognition issue you're experiencing with your Nest Mini and we're here to help.

      You can try to teach your Nest Mini to better recognize your voice again and adjusting the Hotword sensitivity may sort the issue. You may follow the step by step instructions on these help articles:
      - Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
      - Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065

      If the issue is still happening after doing the steps, feel free to reach out to our support team, so that we can have it checked. Here's the link: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend product that answers all questions when you needed it

    I would recommend this to a friend