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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6401 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 290 Showing 5,781-5,800 of 6,401 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product with great customer service and excellent price with greqt staff and wide range of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome but beware....

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked amazing until I got a different internet provider. It doesn't want to connect to my Tmobil 5G home internet.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Skrelly, we appreciate you for sharing your review here. We're sorry to hear that you're experiencing some difficulties with connecting to your new internet service provider. If you'd like to connect it to your new Wi-Fi network and your Nest Mini is still connected to your old Wi-Fi network, we recommend that you follow the steps below:

      - Open the Google Home app.
      - Touch and hold your device's tile.
      - At the top right corner, tap Settings and then Device information.
      - Next to "Wi-Fi," tap Forget. You’ll be taken back to the Home app home screen.
      - Follow the setup steps to set up your device on the new Wi-Fi network.

      If the old Wi-Fi network or ISP is no longer available, you'll need to factory reset your device and set it up again. For further assistance with connecting your Nest Mini to your new provider, please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the amazon products easier to use than google

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hey best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for my free gift. I've really warmed up to it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tough to connect to internet at home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to connect to internet at home. Does an ok job.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient most of the time but the software is very buggy and inconsistent at times. Recognizing devices one time but then ignoring them at other times. No set pattern or reasoning. I have used home automation since the 80’s so I am not a nubee.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GeePaw,

      Thank you for taking the time to share your feedback with us. We're sorry to hear of the poor experience you had with your Nest Mini. If you haven't already, you can give each of your smart-home devices its own nickname for better control. Nicknames are alternate ways to call the devices in the Google Home app.

      Here's how to create or change a nickname:

      - Open the Google Home app.
      - Select the device then go to Settings and then Name.
      - Enter a name and then tap Save.

      You can also say the voice command, “Hey Google, sync all devices." to refresh the connection of your devices and to make sure they reflect the correct settings.

      If the problem isn't resolved, we may need to have a deeper look at what may be causing the issue. You can reach out to our support team and we'll help you troubleshoot any issues with it here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Not easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy google nest mini one mouth ago and didnt use yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small spaces / individual rooms.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases this for my mom and she loves it! A great addition if you already have google home devices or if you live in a smaller space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for mi nephew, for his Christmas present and its a decent size ! Not to small and not to big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Mini

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody loves the Nest Mini in the house hold, it helps out a lot of things, we like the animal of the day too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is what it is

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does its job and now its listening to me when i eat and talk in the dinning room. i bought it on promotion for $29.99? good speaker quality for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home products fit our needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't need a completely automated home. Just looking for a smart speaker to play our music library and a few extras like "turn on the lights" and "find my phone".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so much better than Alexa, lets face it Alexa hets her info from google. so why not just have google!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy but occasionally buggy assistant

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google will have some hiccups/bugs here and there, but overall extremely reliable and helpful for a ton of daily tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFE SAVER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Great thing to entertain the kids! O! As well to tell it to call your kids down stairs when you dont feel like walking up the steps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy little device. It's an alarm clock, a music player, an encyclopedia and more. Can't find your cell phone? It will ring it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google voice at your command

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opens up the internet without using a tablet or computer. listen to music and google voice search gets you answers including reminders, alarm set up etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the free hand use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had google mini before love what it can connect to and control. Never have a problem with talking to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the trick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta item. Sound quality isn’t superb, but for a cheap speaker that also happens to be smart, it’s really all you could ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great on the patio!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great outside on the patio and another is in my husbands shop. No issues with weather affecting them at all.

    I would recommend this to a friend