Customer Ratings & Reviews
- Model:
- GA01141-US
- SKU:
- 6348883
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.
This summary was generated by AI based on customer reviews.
Good product...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY home entertainment system mainly is using Alexa system, Google does not work with my TV stick. Returned the product, will reconsider at later time..
I would recommend this to a friendHelper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great helpul. Sometimes you are busy and just talk.
I would recommend this to a friendLove it so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it so far, specially the music part and handle multiple devices via online app and this cute gadget of mine.
I would recommend this to a friendGreat on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got on sale for $50. Cool smart home hub. Speaker is not good. Scream gets dim at night witch works well in my bedroom.
I would recommend this to a friendSmall room approved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to put in the garage. It sounds great in a closed area but the sound does not carry in large areas like a backyard.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi patrick, thank you for taking the time to share your experience with us. You can still improve the sound quality of your Nest Mini by adjusting its Bass and Treble in the Equalizer settings on the Home app. Please follow the step by step guide here:
- Open the Google Home app.
- Tap your Nest Audio and then Settings.
- Then Audio and then Equalizer.
- Adjust Bass and Treble level to your preference.
If you have any questions or need assistance with your Nest Mini, you can always reach out to our support team here: https://support.google.com/googlenest/gethelp
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and use. Really helpful when you need to get a quick weather update or a question answered.
I would recommend this to a friendNot the greatest smart speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest sound. Responds to every TV commercial that says "hey Google" which is a problem. Had the speaker turn lights on without asking. Needs some serious refinement.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BrianNJ,
We appreciate your feedback on Nest Mini. We apologize for the voice recognition issue you´re having with the Google Assistant for Nest Mini.
We recommend adjusting how often Google Assistant responds to your voice commands with the “Hey Google” sensitivity setting to improve and avoid false responses. This setting lets you choose how sensitive your device is to phrases that sound like “Hey Google” or “Ok Google.”
- Open the Google Home app.
- At the bottom, tap Home.
- Select your Nest Mini.
- At the top right, tap Device Settings and then “Hey Google” sensitivity.
- Choose how sensitive you want Google Assistant to be when it responds to you.
- To change this setting on another device, tap Adjust more devices.
If the issue still keeps happening, you may contact our support team for further troubleshooting and isolation. We'd be happy to help improve your experience here: https://support.google.com/googlenest/gethelp
easy to connect, worth it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love these, they work as good as the bigger ones. like this orange colored one!
I would recommend this to a friendWorks as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it to connect to my wireless doorbell camera and works just fine. Wish it was a bit louder though but at least it gets the job done
I would recommend this to a friendBrand response from Nest Support
Posted .Hi David, thanks for taking the time to share your feedback. We’re glad to hear that you like the Nest Mini. Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. We’ll also make sure to pass along the details of your feedback to the right team. If you need help, reach out to our support team anytime using this link: https://support.google.com/googlenest/gethelp
Works Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this in my home office for streaming music and it works great!
I would recommend this to a friendspesket
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.loveitloveitloveitloveitloveirlovigloveitkoveitloveitloveit
I would recommend this to a friendShould be called Google Ghost, instead of Nest.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a mind of its own. Had it for a year and it works when it wants to. Half the time, it picks up a convo and butts in, scaring the hell out of me and whoever else is talking.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there,
Oh no! We can only imagine the discomfort you may have had after having such an experience with your Nest Mini. There can be a couple of reasons that may cause your Nest Mini to trigger and randomly activate. We recommend trying some steps below that may be helpful:
- Make sure your Nest Mini is located where the touch surface is not in contact with anything. For example a curtain, wires or cables, or a dog’s wagging tail.
- You may also check My Activity log to verify what your Nest Mini last heard. Open the Google Home app. > At the top right, tap your account. > Tap My Activity.
- Reboot Nest Mini by disconnecting the power cable. Leave it unplugged for approximately one minute. Reconnect power cable back into your Nest Mini.
- Lastly, perform a factory reset on our Nest Mini. At the side of the Google Nest Mini, switch the mic off. The LED lights will turn orange. Press and hold the top center of the Nest Mini, where the LED lights show. After five seconds, the device will begin the factory reset process. Continue to hold for about 10 seconds more until they hear a sound that confirms that the factory reset started.
If your Nest Mini still triggers randomly, then we recommend contacting our support specialists to provide further assistance with the issue. You can always reach out to us via the Google Nest help page here: https://support.google.com/googlenest/contactflow
Cool Tool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase a few of these devices for home and work use. Use it to assist when my hands are tied up. Alarm Clark, morning news and setting reminders throughout the day and a week from now.
I would recommend this to a friendAmazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Google and nest make amazing products i am never disappointed in what they produce.
I would recommend this to a friendTeacher of the Month gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My friend loves her gift! Its such a cute color! I wish i knew they had colors when i got mine.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome functionality, love the color. I have not had any problems with connectivity or any glitches.
I would recommend this to a friendRevies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy the nest mini every single day, is like having another friend.
I would recommend this to a friendBest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of all the products in the store and i love it
I would recommend this to a friendAwesome for uch a little Google device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So cool how this small device can control Google enabled PR ducts in your home
I would recommend this to a friendWon't buy again
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it's ok. However the unit I received constantly drops connection with the Google Home app. Have to constantly unplug to reset it. Moving over to the Alexa device.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Rich,
Thank you for taking the time to share your feedback. Sorry to hear that your Nest Mini constantly drops connection with the Google Home app.
Connectivity issues between your Nest Mini and Google Home app can be caused by several reasons such as outdated Google Home app and router firmware, location and distance of your Google Home Mini, mobile phone and Wi-Fi router. It may also be influenced by Wi-Fi network congestion and Wi-Fi interference with other devices and/or networks.
If you will allow us, we'd like to learn more about what's happening with your Nest Mini. Please reach out to our support team and we'll help you troubleshoot any issues with it here: https://support.google.com/googlenest/gethelp