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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6400 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 6,400 reviews
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the option to hang or use on table. Works perfect with anyones voice in the house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great idea but extremely unreliable implementation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One out of two purchased constantly looses connection and ALL SETTINGS. It might be weekly, once in a month or even daily (as it is right now). Google claims in the poor Wi-Fi connection. But here is the thing: second device works like a charm and never had a single issue at the same spot or nearby, so it is definitely not a connection issue. Moreover, how would poor connection cause device to drop settings and reset itself.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Yevgen, thanks for sharing your feedback to let us know of your experience with your Nest Minis and we’re sorry to learn that you ran into this issue with the connectivity. We're always looking to improve Google Nest or Home speakers or display and your feedback is important to us. You can use the Google Home app to send a feedback report. In order for us to best investigate the issue that you'll report, it's helpful to include the device logs in your report. To ensure this happens, please verify that "Send device usage data and crash reports to Google" is turned on before you submit the feedback. Please see this link for details: https://support.google.com/googlenest/answer/7071494

      If you’re willing to get in touch with us again, let us know and we’d be more than happy to work with you: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker with okay sound, especially for the price. Google assistant does struggle at times to register voice and commands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very convenient for controlling other smart home devices but the speaker quality for music and other stuff is meh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift item for my kids for the season! They will love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift item for my kids for the season! They will love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, have several of these. Have given to family and friends as gifts

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed wireless

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to return as this was not connecting w/ my wifi, disappointed.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thank you for sharing your concern here with us. We're sorry to hear that you had some connectivity issues with the Nest Mini and returned it. This is not the initial impression we want you to have with the products that we offer. If you’re ever considering Google products in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was just what I wanted. Great purchase I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest mini

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!! GreAt wY to control all your smart home devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up is not quite as intuitive as Google would like one to believe. But it worked out adequately with some fiddling around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. Does pretty much anything you ask it to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great, but works sometime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of 'something must have gone wrong. Try again' And it is sitting right beside a WiFi signal booster.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MichaelJ, we appreciate you for leaving your feedback on Nest nest Mini, and we’re sorry to hear you ran into this connectivity issue despite having it beside your Wi-Fi booster.

      There’s a possibility that the Nest Mini is having trouble connecting with Google. We can rule out the possibility of your Wi-Fi connection being the cause of this issue by trying the simple steps below:
      - Unplug your Nest speaker and wait for 10 seconds, then plug it back in. Wait for the device to reboot, then give a voice command to try the Assistant again.
      - Reboot your modem and router.
      - Try to switch between 2.4 GHZ and 5 GHz network to see which band is more reliable
      - If there are nearby devices that may cause interference, such as microwave ovens, wireless speakers, baby monitors, Wi-Fi routers, and try to move your speaker to a different room.
      - Reset your Nest speaker. On the side of your device, switch the mic off. The lights will turn orange. Press and hold the center of the Nest Mini, where the lights are on top. After 5 seconds, your device will begin the factory reset process. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting.

      We have specialists always available to help improve your experience. If further assistance is required after trying the steps above, please contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Not a big fan coming from using echo dots

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This left a lot to be desired. I’m use to the smoothness of the echo dots and this just feels to clunky and lagging to me. I’m not a fan of them at all.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi 1980Hudler,

      Thank you for taking the time to share your feedback with us. We're sorry the Nest Mini didn't quite meet your expectations.
      We care about your experience with our products and services. Our support team would love to take a closer look if there are issues we may need to troubleshoot to improve your experience.

      If you're willing, please reach out to us here:  https://support.google.com/googlenest/contactflow Nest

  • Rated 5 out of 5 stars

    Quick Info

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for checking the weather, News and sport scores.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nest mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift, but I know my grand daughter will like it because her brother and I have one. The price was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My preference for smart speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought about 10 of these....that's all that needs to be said lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Son

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son and he was very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on a half off sale to expand my smart home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th google mini very handy around the house with smart lighting.

    I would recommend this to a friend
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