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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 6401 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 6,401 reviews
  • Rated 2 out of 5 stars

    Not a big fan coming from using echo dots

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This left a lot to be desired. I’m use to the smoothness of the echo dots and this just feels to clunky and lagging to me. I’m not a fan of them at all.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi 1980Hudler,

      Thank you for taking the time to share your feedback with us. We're sorry the Nest Mini didn't quite meet your expectations.
      We care about your experience with our products and services. Our support team would love to take a closer look if there are issues we may need to troubleshoot to improve your experience.

      If you're willing, please reach out to us here:  https://support.google.com/googlenest/contactflow Nest

  • Rated 5 out of 5 stars

    google time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    googe better than alexa ...............................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little finicky but works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be frustrating when Google tries to do something completely different, but you find work arounds and now I'm happy.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi SpoofeeDotCom, thanks for reaching out. We value your feedback and we'd like to apologize for any frustration you may be having with Nest Mini.

      We'd like to learn more about the issue you are having with Nest Mini. This will give us the opportunity to figure out how we can help you best. Our support team would be happy to work with you and assist you further here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift item for my kids for the season! They will love this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gift item for my kids for the season! They will love this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker with okay sound, especially for the price. Google assistant does struggle at times to register voice and commands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good price good device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very convenient for controlling other smart home devices but the speaker quality for music and other stuff is meh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up is not quite as intuitive as Google would like one to believe. But it worked out adequately with some fiddling around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love using google they use it for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest mini

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!! GreAt wY to control all your smart home devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. Does pretty much anything you ask it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was just what I wanted. Great purchase I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My preference for smart speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought about 10 of these....that's all that needs to be said lol!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Info

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for checking the weather, News and sport scores.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well some items you have to be very specific to connect.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BrandonF, thanks for your insights on Nest Mini. We're glad to hear that it works well for you. We're sorry to hear if you are having any difficulty connecting it with some of your devices. We'd like to inform you that we have a dedicated team of support specialists, ready to assist you with your support needs, by simply contacting us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    nest mini

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Christmas gift, but I know my grand daughter will like it because her brother and I have one. The price was right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little gadget!! So convenient pairs great with all of our smart devices and apps

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nope

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When compared to the echo dot, this is a fail! It may be me but I can’t get it to follow any voice commands! I have to control it from the app! I don’t like it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Google home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I use it everyday to control my lights and my music around the home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great, but works sometime

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of 'something must have gone wrong. Try again' And it is sitting right beside a WiFi signal booster.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi MichaelJ, we appreciate you for leaving your feedback on Nest nest Mini, and we’re sorry to hear you ran into this connectivity issue despite having it beside your Wi-Fi booster.

      There’s a possibility that the Nest Mini is having trouble connecting with Google. We can rule out the possibility of your Wi-Fi connection being the cause of this issue by trying the simple steps below:
      - Unplug your Nest speaker and wait for 10 seconds, then plug it back in. Wait for the device to reboot, then give a voice command to try the Assistant again.
      - Reboot your modem and router.
      - Try to switch between 2.4 GHZ and 5 GHz network to see which band is more reliable
      - If there are nearby devices that may cause interference, such as microwave ovens, wireless speakers, baby monitors, Wi-Fi routers, and try to move your speaker to a different room.
      - Reset your Nest speaker. On the side of your device, switch the mic off. The lights will turn orange. Press and hold the center of the Nest Mini, where the lights are on top. After 5 seconds, your device will begin the factory reset process. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting.

      We have specialists always available to help improve your experience. If further assistance is required after trying the steps above, please contact us anytime here: https://support.google.com/googlenest/gethelp Nest