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Customer reviews

Rating 4.7 out of 5 stars with 6400 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 6,400 reviews
  • Rated 1 out of 5 stars

    don't recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they crackled after 2 weeks. they were hard to pair together as like a duo for multiple speakers. customer service didn't know anything.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Google mijus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all my google minis! And you just can’t beat the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it abd the range of colors it has. I got it on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to better utilize Google assistant. Ended up using for more.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    "Sorry, I don't understand."

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Sorry, I don't understand" is the most common response out of the google nest mini. Even with the most basic requests such as the weather.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nest mini

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's little and portable. I take between houses when I visit my children.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would not stay connected to the WiFi connection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay connected to WiFi. It kept saying "hold on while I connect to the internet" but it never did unless I unplugged it and plugged it back in. It was in the exact spot where my original Google home mini sat for several years without ever losing its connection. Nothing has changed since then. I read a long list of things to try, but why should I have to? I tried it in various locations with no success, then I returned it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BobR, thanks for bringing this issue to our attention. We´re sorry to hear that your Nest Mini would not stay connected to your network, and that you had to return it. We apologize for any inconvenience this experience may have caused you. We´re hoping that you will reconsider using our Google Nest devices again in the future, and if you have any questions or support concern, you´re always welcome to contact us via the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 2 out of 5 stars

    Where is the volume?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst out of the different Google speakers I own .

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi HappyShopper, thanks for posting your feedback on Nest Mini. Looks like you’re having trouble with the speaker, and we’d like to find out the reasons behind this. If you’re willing to share more details about your feedback, please contact us anytime and we’ll do our best to help improve your experience: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Google

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but I would go for the one with the screen.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good item useful ..make my life much easier..

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The least intelligent smart assistant

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Google Home is constantly freezing up or saying it's offline. We've had several instances where it goes off by itself. Get a better model or go with a different voice assistant because this is not the one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a product to endorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical to Google product Google still will not allow me into my account. This leaves me with nothing but issues with my Google home accessories and products. you are better off owning any Apple Mac product anything other than Google, because Google and their services are useless and don't work over half the time

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Sk8rwill31,

      Thanks for sharing your experience with us. We're sorry to hear you're having an issue with your Google Nest Mini.

      Please make sure, you're using a regular Google account in the Google Home app to set it up and maximize its full potential. While GSuite, work, and school email addresses may still be used to sign in the Google Home app, it won’t have full functionality, nor can we guarantee that all features will work as intended.

      If you'd like us to take a look at the issue and assist you in resolving it, you can reach out to us here: https://support.google.com/googlenest/contactflow Nest

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Need one in every room

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nest mini has so many features. I have enjoyed using it. Easy set up, small and lightweight. Any age can use this. I love the call home feature, I can be away from my house and if I can’t reach someone in my home by phone I can call the nest mini and I can speak to them from it. It has a decent loud enough ring that it will alert someone that a call is coming through. Only thing it requires you to download google duo to use that feature. Not a big deal. Next thing I like about it is that it’s very responsive. I placed mine in the living room and from the kitchen which is probably 15-30 ft away it picked up and answered my question. Can set a timer, an alarm, play music. My 7 year old used it to help her with her spelling. The nest mini has been nice to have in my home that I want one in every room of my house. I always picked up my phone to google things. Now I can just talk to the nest mini. Buy more than one you will be very pleased.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Just Ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this free with another purchase and tried it out and was not impressed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ok but not worth the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a awesome sounding device.. but an ok to have it just for fun

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Smart speaker!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker at home. Control the smart home with the device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to the home as my 3rd google mini. Very convenient

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Fixes the biggest problem of the previous model

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Mini adds back the bass! The original Google Home Mini was great, but bass frequencies were either nonexistent or melded with the midrange in a way that made streaming music unpleasant. Which was a shame, because compared to other voice assistants, the Google or Nest Home is, in my view, the best of the crop. Voice recognition is robust and the built-in microphones can detect sound sources from a considerable distance. Better yet, the Home isn't confused by different pitches or timbres like other competing products. Everyone in my house can wake and use the Google Home with no difficulty. No patient, plodding, deliberate enunciation needed. The Home series now offers the full suite of matching services that made the OG Google Home feel hamstrung back when it first launched. Users quickly innovated some clever workarounds with ITTT software, but that's no longer needed (though the software is fun, especially if you want to make the Home respond with odd or naughty phrases to commands). The biggest drawback with the 1st gen was the fact that you either got too much bass, or none at all. The main Home model was simply too punchy, and was impossible to use if you lived in an apartment or townhome (your neighbors were going to hear it, without doubt). The Mini solved the excessive bass problem by effectively getting rid of bass altogether. This new Home Mini truly gives you the best of both worlds - this is apartment friendly, but lower end frequencies are now present and accounted for. In terms of design, this unit is practically identical to its predecessor, though it's now designed for possible wall mounting. If you liked the look and design of the OG Mini, you'll like this one. Some users may not like the fact that volume controls are accessible by tapping the sides, but the sensitive areas respond well to touch. People insistent on physical buttons might be let down, though. The best aspect of the Home series, though, is that you don't catch it eavesdropping at random moments. The other big voice assistant device has an alarming habit of activating at random, even when noone is speaking. Normal speech can produce sounds similar to a wake word, but when you see a blue ring just start cycling for no reason, only to disappear a moment later, you wonder whether or not you're being actively recorded. Or, whether or not you've been hacked. The Nest Mini, like the Home Mini, never does this, so users can feel more confident both that they have greater software security for their devices and that potentially fewer of their conversations are being recorded. In other words, the Home Mini certainly seems to be the more secure and reliable product in this category.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technology, works almost exactly how you would expect it to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google assistance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment purchase, I purchased 3 for great price

    I would recommend this to a friend
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