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Customer reviews

Rating 4.7 out of 5 stars with 6400 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 6,400 reviews
  • Rated 5 out of 5 stars

    Great!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product Is awesome I've bought two one for upstairs and one for my bathroom. I use them as intercoms because I already have the google home mini but love the controls and how I can hang them up on the walls I hang the older ones on the wall as well with double sided strips holds real goo.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Even better than the first version

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most notable improvement is sound quality by far. This isn't going to compete with a wireless speaker meant solely for listening to music, well maybe a few of them, but it still has great sound. Voice recognition even seems to be a bit better although I don't have anything to prove it. The second generation mini has a couple of other nice things, you can hang it instead of having it on a flat surface. This one I put in my tool room in the basement, awesome addition with some smart lights to turn them on and off hands free. The power chord has changed but I don't see that as a + or -. I also like the controls, once you become accustom to them, if you wave your hand over the top it will light up. Set up is very easy and the intercom feature is pretty cool, especially when I am in the basement with no cell signal. I like the new Goggle Nest Mini and since we are coming into the holiday season getting one will be even more inexpensive. I would recommend as an addition to you smart home needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sounds quality is poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Alexa sounds way better. It's a trade off its works with my Google device's and it is less playful and more serious. As with Alexa you get humor. But I use mine for music so this was disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not get my order so I had to order another one and haven’t got my money back yet. I have called over the past 4 months and nothing has happened

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Griffin, thanks for sharing your feedback about Nest Mini. We regret to hear about the issue with your purchase.

      We recommend contacting BestBuy for the refund. If you need assistance with the product itself, Google Support team is always here to help. Please feel free to contact us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I love the color, I just wish it could be louder, but it's great and easy to use. Can connect to a lot of my devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I used this once and I turned off the mic for a couple minutes and it kept talking and responding to commands as if it was on. I returned it right away.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Couldn't get it to pair.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't even use it with my app because it wasn't on the "same wifi network," however the app is too unintuitive and I couldn't fix this issue, despite being tech savvy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Google machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, small enough to sit on the table, without taking up to much room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I have returned this item.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not recognizing our voice and responded after long time. I have returned this item.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Senthil, thanks for taking the time to share your feedback on Nest Mini. We’re sorry to learn it didn’t work well for you, and we understand that you have returned it. If you find yourself wanting to try the Nest Mini again in the future, please know that our dedicated team is always ready to provide you with support and services for any concerns that you may have, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crackles and Google will not address this issue despite me trying

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there EmmettC, thanks for letting us know about the issue you're having with Nest Mini. We're sorry to hear that you are experiencing some crackling sound with your Nest Mini. We recommend reaching out to our support team for further help with your concern. We'd like to work with you isolating and troubleshooting the issue further. This will help us a lot in understanding how we can help you best. You may speak to any of our support agents using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Small Foot Print Voice Assistant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this Nest Mini tucked in a small nook out of the way. We have different Home devices throughout our house to make it easy to initiate voice commands. This has a very small form factor which makes it easy to keep out of sight if you wish. The sound is good and you can adjust the volume to suit your desired level. There are times where it takes longer than it should to initiate an action via voice command. It is not every time but, I would say 30-40 percent of the time. It is a cheap solution to adding voice assistant around your house though so with that said I would definitely recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE the new mini, and DO hang it on the wall!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Nest Mini solved a problem for me - how to get one into my bathroom/dressing area. I have one outlet and its right under a medicine cabinet. I hung my new one by taking its cord up along the cabinet and hanging it about 6" above. WOW!!! The music is incredible!!!! I had read that hanging it really gives you the great sound it's capable of. I listen to tons of Audible books while I'm cleaning or getting ready, and this is superb. I can ask Google to adjust volume, pause, resume, etc., and it never misses a beat. I only wish they had continued with the aqua color of the 1st-gen mini. The coral is lovely too, though.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Took away features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't control more than one speaker for volume, they took away this feature

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Will, we appreciate your feedback on Nest Mini, and we’re sorry to learn that you ran into this issue with being unable to control more than one speaker for volume. We're aware of the issue and are investigating it, and we request your patience as we work for a solution. In the meantime, we suggest controlling the volume using the Google Home app. If you have other concerns or questions about the Nest Mini and its features, please feel free to find us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Took away features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't control more than one speaker for volume, they took away this feature

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Will, we appreciate your feedback on Nest Mini, and we’re sorry to learn that you ran into this issue with being unable to control more than one speaker for volume. We're aware of the issue and are investigating it, and we request your patience as we work for a solution. In the meantime, we suggest controlling the volume using the Google Home app. If you have other concerns or questions about the Nest Mini and its features, please feel free to find us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Not yet delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for this order to get delivered last two months.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Akil, thanks for your feedback. We apologize for the delay and appreciate your understanding. We highly recommend contacting BestBuy to check the status of your order. Thank you! Nest

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Fun gadget!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Mini is a lot of fun! I want one for every room. Just say, "Hey Google" and away you go. The sound is crisp and clear and the microphone picks up my voice well from anywhere in the room. It has a notch in the back to hang it from the wall. This is a nice feature, makes the sound even louder. It took a couple tries to get it to pair with my iPhone but once done it's a lot of fun. Ask about weather, it can learn your routine, play music, jokes, and keep your schedule. I really do want one for every room.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this and have yet to use. I must find it and connect.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Easy,

      Thank you for taking the time to share your experience. We're sorry to hear Nest Mini didn't quite meet your expectations. Your feedback helps us improve our products and services.

      You can check this Google Help Center page for info on how to set up your Google Nest Mini: https://support.google.com/googlenest/answer/7029485, Also you can always reach out to our support team for further assitance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you already have a Google home mini, there's not much of a difference. The sound is slightly better on the Nest mini versus the home mini, and it weighs less. The only good thing I will say, is that it responds MUCH faster. Rather than ask a question and then get a 2, 4 second delay like the home mini, the Nest mini responds almost instantly. It's also slightly faster when controlling my lights. However, one of the big things I was looking forward to was the extra microphone. I generally have to speak loudly when I want to get the assistants to hear me (I have 4), but with the Nest mini, it seems no different. I sat on the sofa with the Nest mini about 2 feet away and I ultimately had to yell "hey Google!" in order for it to hear me. Overall, the only thing I'm impressed with the speed of the assistant and that's it. Everything else is whatever. The speaker is only a little better, the microphone still has issues, and I guess now you can mount it. If you have money to burn I guess upgrade. As for me, I'll probably return mine tomorrow.

    No, I would not recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Second version of the Google Home Mini

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the old Google Home Mini, there is absolutely little to no reason to upgrade. If you're looking to get into a smarter home, pick this one up since there is no reason to buy the older version when they are both retailing for similar prices. In terms of upgrade, I find that the speaker for the Nest Mini is a bit better. Don't expect booming basses, but the speaker does seem to be better than Google Home Mini's speaker. It also has a better microphone and you can hang it on the wall now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Mini 2nd generation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very satisfied with it. Sounds loud and clear. Sometimes Google doesn't understand what you're saying, but I don't think is the hardware, its more of the assistant.

    I would recommend this to a friend
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