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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 6400 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are positive about the Nest Mini (2nd Generation) with Google Assistant, frequently praising its sound quality, ease of use, and compact size. Many also appreciate its affordability and the seamless integration with Google Assistant and other smart home devices. However, some customers reported issues with connectivity. A few mentioned that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 318 Showing 6,341-6,360 of 6,400 reviews
  • Rated 5 out of 5 stars

    Great sound quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound than on my Google Home device. Very impressed and happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd generation nest mini is light and better sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally feel that 2nd generation nest mini is light and better sound quality as compared to the previous model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NEST MINI

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received product on time and works perfect. Best purchase experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tvis is the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many tines better than amazon but i love it and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 of these. One in each bathroom. My son and husband love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Device

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. I bought it to compare it with Alexa. So far am loving it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I’m able to control the lights with my voice! I can turn them on, turn them off, brighten, and dim the lights! This is great for when I have my hands full! It can also play music, check the weather, set reminders, has up to date traffic, schedule, news, make phone calls, ask questions, and get answers! Hey Google! I am impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest mini

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest mini is a good smart speaker for anywhere in the house, and has great audio for it’s price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker from Google

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker especially for usage with Spotify Premium, works great, answers all your questions and can also make calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues. Syncs with Google account perfectly

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy. It is a constant pain

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device sounds great. It has a small footprint and is very simple. It is the most troubled device on the market today. It keeps disconnecting from bluetooth like 10's of times per day. The bigger problem is that it does't reconnect automatically and so far no fix. I updated the driver, disconnected and reconnected, removed the device and reinstalled, restored it back to factory settings and reinstalled. Used winds fix bluetooth issues, turning computers on and off. Visited a wide range of websites. Watched so many videos on YouTube that Google made more money from advertising than what the device is worth. No Solution. Now my questions to Google and particularly to its CEO Mr. Sundar Pichai . Are you going to fix these problems?. Does Google know about these problems and intentionally does not intend to fix them?. If so can you please not be as kind as you are in fixing these problems and tell us why? Best regards and the millions who own these devices are waiting for an answer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy; extremely responsive to verbal requests.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    listens ok

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a novelty but not as smart as one would expect (it replies it doesn't know a bit too often). I would prefer to not have to formerly address it before asking a question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google home is great! It helps me on the daily!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable and not accurate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited, then I was giving the benefit of the doubt...now, I’m just annoyed. 1) connectivity is ALWAYS going off and on. None of my other devices...just my nest. (I bought 3 of them and all three have the same issues) 2) the customization is better than Alexa but still WAY behind where I thought we’d be. I bought them to make things easier for me at home...it’s brought more annoyance than help. I would wait until Google gets their stuff together on this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Google

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact I can connected all my smart devices to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home invader

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful to connect with the Doorbell. Hey google can answer all kind of questions, for the one interested in asking all the time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nest Branding Destroyed Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start, I own 3 Google Mini, one Hub, and one hub max, as well as the Nest Mini. All the original "Google" devices work fine, as well as my Nest Hub max, but this Nest Mini is useless. It answers basic questions fine, but has lost the ability to control specific things from music apps I use like Pandora and Youtube Music. The worst problem is connectivity. This device resets itself over night, with varying frequency. Sometimes it will go a month or more without issues, or like this week, it has reset 4 times in 5 days. Not only that, but now once it resets, it won't complete setup fully until I unplug and replug. I know it's not an issue with my internet, or home setup, since it's only this device that is having issues. I've reached out to CS multiple times and they ignored my reset issues and tried to diagnose why it wouldn't set up properly. Now I've just resorted to sending them messages every time the device resets. Even though I am an Android user and enjoy the Google services, if I had to do this all over again, I would have gone with Amazon's services.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Alexander,

      Thanks for sharing your experience with us. We really appreciate you for bringing up this issue to our attention. Your Google Nest Mini definitely doesn't sound like it is working the way it should.

      The supported voice commands to control music depends on the music app you're using and the type of service or subscription you have. You can take a look the following article if there is any underlying issues with your device: https://support.google.com/googlenest/answer/7030379

      We're aware of the below issues Google Nest Mini is currently encountering, and our teams are working hard to resolve them:

      -When asking the device a query it will reply asking the user to sign in via the app.
      -The app will give a notification in the feed that the device was unlinked from the users account.

      We value your cooperation, and ask you to keep sending us feedback as this helps us identify the problems quickly. To further help you, you can reach out to our support team here: https://support.google.com/googlenest/contactflow Nest

  • Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these Bought 4 for my stores and they deliver great sound!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unreliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound way better than the old Home Mini speakers, unfortunately they’re completely unreliable. I got two to use as a speaker pair in my kitchen. Unfortunately they constantly drop the internet connection and stop playing music. My old Home Mini and all my other Google speakers and Chromecasts (etc) never have issues.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Darthf,

      Thank you for your feedback. We're happy to know that you enjoy your Google Nest Mini. But we're sorry to hear that you're having an issue with the connection of your Nest Mini as well.

      Connection issues may be caused by several reasons such as Wi-Fi network congestion, distance of the device from the router, wireless interference with other Wi-Fi hotspots or devices nearby and outdated router firmware.

      If you haven't already, we suggest restarting your Wi-Fi router. Unplug the router from the power outlet, wait at least 60 seconds before plugging it back in. If your Nest Mini is the only device that disconnects from Wi-Fi, we suggest performing a factory reset on it to make sure it's cleared then set it up.

      Our team is always available to help, if you would like to reach out to us here: https://support.google.com/googlenest/contactflow Nest

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