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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 6,287 reviews
  • Rated 4 out of 5 stars

    WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little confusing to set up but fixed our WiFi issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked perfect for my second floor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Google fiber and it's great, fast, reliable, amazing. The only bad thing I could say is the fiber jack that comes with it is not very good for Wi-Fi signal. This system completely blankets my house and yard and some of the neighbors I would suspect with full power 1 gig transfer rate Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google has almost perfected a user friendly, seamless approach to for some people is a confusing nightmare. If you have a lot of smart devices running on your network these two mesh points will handle 200 devices without a problem. This includes lights, switches, motion sensors, and yes even computers and phones. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its easy to use and so far works very well. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Mesh/Router!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! My AT&T modem was acting up and not delivering the advertised speed. After doing some research, I found this piece of equipment. It is worth every penny, I have conected 24 devices and all of them are working flawlessly. Just make sure you tweak your modem first. Highly recommended!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great upgrade from mesh devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am pleased with the newer nest devices to expand My network to five.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Always giving issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nonstop issues always disconnecting always if turned off when there one even bought extra multiple mesh systems and they still not that great this is not the what

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed Wi-Fi Issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a router that would work with Comcast, provide the speeds we are paying for, and solve some issues with dead zones in the further corners of our house. So far this router system has done the trick. Our WiFi signal is stronger than ever and we don't constantly get disconnected anymore.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better options from other vendor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speed of internet is better with router but the extended wifi points are reducing the speed. Bestbuy has only 14 days return policy. If i have it for one more week, i would have saved more money as there is a price reduction from other vendors from other vendors

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Naresh, thanks for sharing your feedback with us. We know how frustrating slow Wi-Fi speeds can be. Most of the time, restarting your modem can fix internet connection problems, improve slow speeds and resolve common wireless issues. Even if your modem appears to be working correctly, you may need to restart it to establish a secure connection to the Wi-Fi point. If you haven't tried yet, you can also check these other steps that might improve your experience:

      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.

      If the issue remains after doing the steps, we'd like to check out your Nest Wifi devices and do our best to help improve your experience. Please reach out to our support team here: https://support.google.com/wifi/gethelp Nest

  • Rated 4 out of 5 stars

    Easy setup and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and use. Finally able to get coverage over the entire house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extend your wifi

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! I had problems with wifi reaching downstairs because of the walls, but this router and its extender completely solved the problem, so now the wifi signal is strong everywhere. It is a bit pricey, but it is worth it if you have a big house or a house with multiple levels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent for a two story house with a little over 2,000 sq ft. They do a good sight better than other brands that rhyme with "door bees" which kept dropping their signal, but you definitely take a speed hit. They are very unobtrusive and easy to set up with your phone. I like them well enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works somewhat easy to set ip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phones are much faster don’t notice much difference on computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is expandable. I like the look- its classy. Not the ugly antenna appearing things stuck into electric outlets. It is still a new product for us but we have hope that it will improve our families ability to have full use of WiFi throughout our two story house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mesh wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup the mesh system. It has a nice feature for satellite modules to be a smart speaker. The range and coverage isn't as good as advertised. But overall the device has met it's purpose. Nita bad price for entry into mesh setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi Saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Google Mesh system. Was very easy to set up and we noticed an immediate improvement in whole house coverage. The only down side is the internet provider that you use, if you notice a weak signal, trust me it is your providers issue not the mesh. I highly recommend this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a spectrum router and was getting very weak signals at the 2nd floor of my home. Got the Google Nest to replace my current router and wow what a difference. I did not change my internet service level, i just changed the router and the Google Nest works great! I no longer have issues upstairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google Nest wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and significantly better coverage in our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried another WiFi extender that did not work. I am teleworking and needed support to stabilize my internet connection. I need reliability and this unit was highly recommended. Although skeptical, I purchased. I have had stable connections ever since and am very pleased with this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to use and carry wherever you want

    I would recommend this to a friend