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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 6,287 reviews
  • Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have ever made! Had trouble with the baby monitor that is connected to the wifi and wasn’t working due to poor wifi signal and now it works perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Reliable Mesh Network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Orbi system and had constant WiFi issues. Returned it and since installing the Nest, no issues. I stream Peloton classes with no buffering and clean signals. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mesh setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: fast setup, app for smart control of connected products, and broadcast function on point nest. Cons: it will require an extra app if you’re an iPhone user. Limited wired connection for gaming(the router base only has one Ethernet slot.)

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Had to constantly reboot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was extremely difficult (nothing worked the first or second time, required multiple factory resets). Connectivity and coverage was good, expert that about once a day it would stop working and required a reboot. Every single day. What a nightmare. Eventually returned it after expensive troubleshooting didn't help. It seems to be a known issue that Google refuses to fix.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Matt, we appreciate your feedback on your Nest Wifi and we're sorry to hear that you had to return the device because of the poor experience you had with it. Please know that your feedback here will be relayed to the right team so we can provide you and our customers with an improved experience in the future. If you decide to reconsider and give the Nest Wifi another chance, please don't hesitate to reach out to our support team so we can help and guide you through the installation process for a better experience. You can contact us anytime by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Purchase.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had lots of speed issues with our internet before we got these. I think our home was just too big to use just one router. We don't any trouble in any rooms anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wi-Fi Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wish I'd bought these years ago instead of going with a cheaper alternative. Google Best was the easiest Wi-Fi I've ever set up and now I have full speed and service in every room in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage and easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This totally covers my entire 3600 sq. ft. home. It has handled over 30 household streaming or bandwidth hungry devices without a hitch. Homeschooling and working from home has not been an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy install and clean design. I would buy it again. It’s nice you can talk to it as well as a smart device for controlling certain things like lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this long, but so far, it is excellent. The mesh system has made working from home so much easier, creating reliable internet wherever we are in our home. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the google product design and the concept of a meshed network architecture. It is too bad internet service providers are not providing these services with their internet service offerings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major Impact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi was horrible until we installed this system. Everything works so well now and between virtual learning and working from home we no longer have connection issues. Would defiantly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this add to boost WiFi in your hone. Due to Covid more users at the house and current Google fiber could not handle all users. This set up achieved neeed signal throughout our hone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little cash to take out the trash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great option to improve WIFI capabilities throughout the whe house. 3 levels of internet now fully accessible!! No more kids telling me our internet is trash. Thanks google nest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice update with google inbuilt feature!! It was really a nice way to put it under a router!! The only thing bad was that earlier model was good where you can make any one as primary point. This doesn’t have that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bye dead zones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and no longer have dead zones! Setup should be easy but had to unplug the device a few times for some reason. Now that it’s set up I no longer get network drops or dead zones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent integration if you use google services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    router looks great on the desk and the wifi points are functional as they are also smart speakers. never used alexa and already utilize plenty of google services so this option makes alot more sense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice! You don’t even want to hide it, or find a place where no one can see it. Easy fo manage from the app. I don’t like that you don’t pick between 2.4g or 5g. Your device picks it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More bang for the buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old Google WiFi with this Nest WiFi. We love that these WiFi access points double as Google Home devices, allowing us to eliminate extra devices from our rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome wifi enhancer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have terrible Wifi in our neighborhood. A friend recommended Google Nest, and it has been awesome. It allows 4 of us to be working and schooling online with no issues. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product is awesome i could not use wifi to stream anything in my bonus room prior to this purchase now the bonus room is my home office works better then i could of ever imagined

    I would recommend this to a friend