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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 6,287 reviews
  • Rated 5 out of 5 stars

    Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting along fine with router in garage and point in living room of a 2400sq ft home. It’s all I need. Super high speed. I can even access on our patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    R Good Morning Brother BBC add GVG back get Ef Fr Gy Rd St try if x a x gf BBC CCDG gas dry deed hgg be f BB b I’dgh my gf fav CC f Fr GB

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good prdocut for home Mesh network

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product but installation is not that simple. I added additional points to existing network and it was a lot of fuss an retries

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi YanivRec, thanks for sharing your experience. We regret to hear that you had challenges installing your Nest Wifi. We value your feedback and your satisfaction is what drives us in improving our products and services. If you need assistance, our support team is always here to help. You can call us anytime using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Except that one morning I woke up and a firmware update failed. I reset the units and all is good since.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi FrankB, thanks for giving us a review about the Nest Wifi. We’re glad that you find it a great product, and we’re sorry to learn that you ran into an issue with the firmware update before. If your Google Nest products have a reliable internet connection, they should update their software automatically. You can also set your phone to automatically install the latest version of the Nest app and the Google Home app. Meanwhile, if help is still needed, please don’t hesitate to contact us anytime through our support channels here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this product to extend the WiFi connection throughout a large home. Speeds aren’t as fast as my main router, but it gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing the job - definitely dated technology but the mesh works well and it’s nice to have speakers. Wish there was an update to include WiFi 6 and Triband technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the original Amazon Eero

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Amazon eero (not the pro version) and the nest is so much better! Worth it especially when it’s on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi-Fi Expansion (Google Mesh)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Product works as described and has expanded my Wi-Fi coverage upstairs and downstairs even with the placement of my router being in the garage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 pack has limited capability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 pack is only useful for small apartment size home. The satellite unit only has one ethernet port. End up buying a different system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NOt for Me

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT didn't work for my current setup. I had major connection issues and decided to go with Eero.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi James, thanks for sharing a review to let us know that the Nest Wifi didn’t work well for your current setup, and are sorry to hear about the connection issues you had. We understand your decision to go with a different brand, but if you’d like to give Nest Wifi another try in the future, our dedicated team is always ready to provide you with services and assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Loving it so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it long but it seems like a great product. And paying $14 a month to my cable company for a much slower speed. This will pay for itself in no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system but not compatible with all modems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father-in-law has the prior version that I installed for him and worked great. I'm sure this version would work great but it was not compatible with my modem so I had to return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an amazing job! Internet is available all over the house and outside as well! Up and down drops a bit when connected to the point but not by much.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over priced, underwhelming.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this router for 1 1/2 years and nothing but inconsistent connection issues. It does not support 2.4 GHz connections at all and that's enough for a two-star review. Honestly, not worth the hassle or money. Just bought a Nighthawk AX70 router and it blows this out of the water. FYI we are covering 4K sqf home and the Nighthawk is better hands down.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for leaving your feedback here to let us know you had inconsistent connection issues with the Nest Wifi. We can imagine how much time and effort you’ve put on this, and are sorry for not having the ideal experience we want to share with you. We’d be more than happy to help improve your experience when you decide to give it another try in the future. Meanwhile, if you have further questions or concerns, feel free to contact us anytime through phone or char at: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Innovative Product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to boost your wifi connection while also getting the perks of a google assistant. Definitely a great product and worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best wifi mesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using google WiFi nest from past 1 month , so far working great, no complaints. Overall download and upload speed has been increased significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to setup snd configure.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two units have truly covered the two levels in our house. There are no dead spots. We csn run two tvs streaming at the same time with no buffering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing some research, this product was the one for our family. I love how it seamlessly transfers between the points with no WiFi interruptions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    APPLE USERS BEWARE!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your household is primarily made up of iphone/ipad users, I would STRONGLY suggest looking for another wifi setup! When this system works, it works well. However, the connection drops at random on my Apple mobile devices and throws out the most bizarre error when you try to reconnect. This connection issue can last anywhere from a few minutes to days. It's also worth noting that this issue has occurred on multiple generations of iphone/ipad. Tried contacting Google support multiple times to troubleshoot but have received no solutions that have fixed the problem. I want to mention that I have never noticed these issues occurring outside of Apple mobile devices. On my PC, the internet is much stronger and more stable than it was with my previous router system. With that being said, the randomness/length at which this error occurs, the current lack of workable solutions to fix this error, and the time/energy I have spent trying to fix this problem have not been worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mist colored Wi-Fi point

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been waiting for BB to offer the mist colored Google nest Wi-Fi point cube. Not only did they have it but it was actually on sale

    I would recommend this to a friend