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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 6,287 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection. All our devices weren’t lagging. We have gamers n students in my household so this helped!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I bought it sooner. So far, no dead zones in the house. Google assistant works well. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues with this wifi system. Multiple devices running constantly and no lag. And the "ok google" works flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really didn't have much of a connection anywhere in my house and now that I have this hooked up I get the best wifi I've ever had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for my previous router.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new router. Salesman recommended the google nest due to size of home and problems I was having. So far it is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    secon set of these. Purchased for our second home and works perfectly. The hole is old plaster and now there are zero dead spots

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One of the Best Mesh Wifi

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh wifi package is great and works well with the google assistant. However the point isn't as fast as the main router, about half the speed.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there John, thanks for reaching out. We're sorry to hear of the disappointing Wi-Fi speeds you experienced with Nest Wifi.

      There can be multiple reasons that cause slower Wi-Fi speed. First, you can try to use your device within a clear line of sight to your router to see if it improves the Wi-Fi speed. You can also try to bring it closer just to check if the speed will improve as there's a possibility of interference.

      To get the best experience with Nest Wifi, we recommend setting your gateway in bridge mode, or disable its Wi-Fi functionality in order to set up Nest Wifi router as your primary router, and create a mesh Wi-Fi system throughout your home. You can also try to restart your network to observe if the speed will improve.

      We'd like to help you further, but we may need to know more on what's going on with your Wi-Fi system. Please reach out to our support team here: https://support.google.com/wifi/gethelp Nest

  • Rated 5 out of 5 stars

    Google Wi-Fi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally we have Wi-Fi throughout our house! Great product installed through Geeksquad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not sure

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t try this item out snd returned it before I had a chance me but I am sure it would have worked just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can get internet in my backyard now easily, I am glad to have it for backyard movies

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The NEST is Empty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup but very few controls for advanced users. Slower than my current 5GHZ router even when working. The best speed if 2/3rds of my old system and consistently drops to less than 100Mbs and then it'll be 10Mbs, so it must have switched to the 2.4GHz band. You also have to clearly in line-of-site to get reasonable speeds. A big disappointment and too late to return

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Icbic, thanks for your feedback. We're sorry that you came across this slow speed issue with your Nest Wifi devices but we're here to help. You can try these troubleshooting steps to further isolate this connectivity issue.

      - Disconnect power from all of your network devices, including your modem and any Nest Wifi devices.
      - Reconnect power to your modem only.
      - Reconnect power to your Nest Wifi router or primary Google Wifi point and wait until it's fully on.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - If you continue to have connection issues, you can reset your Nest Wifi devices and set it up again

      If the issue remains after the reset, we'd like to check out your Nest Wifi devices and help improve your experience. Please reach out to our support team here: https://support.google.com/wifi/gethelp Nest

  • Rated 5 out of 5 stars

    Great product / easy installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works as advertised. Took less than 15 minutes to set up. Increased connection speeds throughout the whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for what we need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and works exactly as described. We had a very weak WiFi signal on our second floor and now it’s full power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WiFi nest works great for my entire house . We have a split level house and now we are connected thru out our entire house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system that gets the job done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appeared to high tech but turned out to be easy to install and performed as intended. Only downside is google is still too proud of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying two other brands without finding a solution to our home internet poor coverage, we finally found a winner with Google.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how convient the satelite are, but they are not wifi 6 and they just could not compare the raw speed of the Orbi RBS50 or the speed of the AX router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi up!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love them! Wish I would have got the 3 pack though since moving to a bigger house. Really improved our wifi!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Mesh Works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Nighthawk and it was spotty in my house (3 floors). I bought this and the whole house has a great connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Simple, Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my wifi mesh. It was up and running in under 10 minutes. I like the house automation and Google interaction - game changer!

    I would recommend this to a friend