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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 236 Showing 4,701-4,720 of 6,287 reviews
  • Rated 5 out of 5 stars

    great wifi system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced my nighthawk router with nest, my house is running efficiently for the first time in a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works well, iffy on VPN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the market leader for a reason. Still have issues with it when using VPN unless logged in to the base station though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My internet is faster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first mesh router but loving it so far. My old router started messing up so I got these and loving the mesh system on these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google wifi mesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our internet is running smoothly now although one of our wifi points is having a bit of trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Mesh solved all my wifi signal issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more poor wifi signal. Google mesh has microphone which I me and my wife can use to call out for help in case of emergency.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Only works with Cable internet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection would always disconnect. Doesn't work well with fiber internet. Only cable internet with a modem.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jsg21101,

      We know how upsetting it is to keep getting disconnected from the wifi and we like to improve your experience.

      There can be multiple reasons why intermittent disconnection occurs. To help you in the best way possible, we'd love to hear more details on what's going on. Also, we'd like you to know Nest Wifi comes with a 1-year limited manufacturer warranty starting from the date of original purchase.

      We're available to help you further if you can reach out to us by visiting https://support.google.com/wifi/contactflow Nest

  • Rated 5 out of 5 stars

    Google Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I’m a big fan of nest and when Google partnered with them they have created Som cool products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these and they are really helping with allowing better service throughout our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Wifi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you have a bigger house. The mesh network really helps in getting the internet to every corner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mesh network. Fast and reliable. I like all of the information that you can see on the Google Home app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life changing internet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an L shaped house and the 3 access points made internet throughout my house strong and amazing. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet has been premium since I purchased. I would strongly recommend as it also helps me control my kids internet time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item on a black friday sale, was nervous about trying it but hasn't disappointed me yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great easy to use router and WiFi point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router and WiFi access point. I wish I would have bought the 3 or four pack simply more coverage outside my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No dropped service in any area

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had WiFi extenders in two places but still unable to get consistent WiFi in certain areas. Now no room Looses the connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it, user friendly, integrated easily. The only downside was that it was slower than my AT&T Fiber provided router. Would recommend and use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google - Nest Wifi AC2200

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my spectrum router was to slow. I should of bought this system long time ago. I have fast Wi-Fi now

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Another failed mesh attempt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried numerous mesh networks, none work well and Google doesnt fail to disappoint. Constant drops and poor latency even though google home says the mesh is excellent. Setup was simple and lacks management options. Meant for the beginner/average home user. Pay a little more and get the Ubiqiti Unify setup if you have even a little IT knowledge.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing the details of your experience with the Nest Wifi and we’re sorry to learn of your disappointing experience with the connectivity, and with the lack of management options.

      The placement of your Wi-Fi router and Google Wifi points are vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf. It may be helpful to try the following steps to see if the signal will improve:
      - Repositioning the points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Restart your network.

      Also, using a Google Home app provides you with a lot of benefits including access to Google's trusted security platform and access to other Google tools. Also, it provides you with seamless integration with your other Google devices. While most features can be used in the Google Home app today. Testing Wi-Fi speeds to specific devices on your network will be added soon in an upcoming Google Home app release. New features includes the following:
      - Improved video conferencing
      - Network insights to help troubleshoot problems like slow internet and connection issues
      - Notifications when a new device joins your network
      - Google Assistant voice commands to control your Wi-Fi network, such as, pause Wi-Fi for a group of devices, check your internet speed, and show your guest Wi-Fi password on smart displays

      If you need further assistance, you may visit us anytime in the following link and we’ll do our best to help: https://support.google.com/wifi/gethelp Nest

  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup with the app. My home now has a ton of wifi everywhere and no spots w/out wifi. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Mesh WiFi in a Google Home Environment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment to introduce Mesh Wifi to a Google Home environment. no more dead zones in our 3 story townhome.

    I would recommend this to a friend