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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 6,287 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Good but been having issues updating it but it works good

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MichaelC. We're glad to hear that Nest Wifi has been working well for you. We do apologize if you're having some difficulty getting the latest updates. Your device should automatically download the update via an Over-the-Air (OTA) update. However, if the firmware version is older or has a lower version than the one above, we recommend removing some of the connected devices in your network to free up some bandwidth space. Your Nest Wifi Pro should be updated after sometime. For additional help with your Nest Wifi Pro, our support team would be happy to assist you further here: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Works but expensive and slow.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It solved a problem in my home with dead spots in my WiFi. Was a pain to keep moving them around to find the best spots so that I had coverage everywhere. And still with 300 MBS speed coming in, I only get 75-100 MBS WiFi speed through most of my house and I have 4 units (1 base, 3 add on points). Expensive and slow, but now I have coverage everywhere.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi hellodatsmee,

      Thanks for sharing your experience with Nest Wifi. We understand how frustrating it can be when you’re not getting the speed you’re paying for and we’re here to help.

      We recommend the following steps below that may help fix the issue:

      - Signal interference caused by building materials and other objects located between your router and Nest Wifi points or between your Nest Wifi points and mobile devices may weaken your Wi-Fi signal and slow your connection. If possible, try to use your device within a clear line of sight to your router or point.
      - Restarting your modem can fix internet connection problems, improve slow performance and resolve common wireless issues. Even if your modem appears to be working correctly, you may need to restart it to establish a secure connection to the Nest Wifi Point.
      - Lastly, if you're using a modem/router, combo, you may have experienced a Double NAT case. A Double NAT is the case of having two routers (modem/router combo and Nest Wifi router) broadcasting identical but private Wi-Fi networks. In such a case, Nest Wifi may temporarily lose its Wi-Fi bandwidth. To fix this, you can put the combo in bridge mode or disable its Wi-Fi functionality to avoid connection issues.

      Should you still encounter some issue after performing the steps above, then we may need to have a deeper look at what may be causing the issue so we can improve your experience. You can always rely on us for your support needs when you visit the Google Nest support page: https://support.google.com/wifi/contactflow Nest

  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these to be able to WiFi all of my electronics and security cameras. Works great! I also like that it can stream throughout the two devices. We have the main one in the living room, one in the master and one in the laundry room. The only two drawbacks and the reason why it gets 4 stars is because the main one does not play music which stinks because the other two aren’t very loud, even at max volume.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! Easy to set up and use. Covers large area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mesh Network

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love this new Nest mesh setup. Very easy to set up. Lightning fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wi-Fi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the old google Wi-Fi and this is much better. Faster and better range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set this up linked to my modem router combo. It is overall a pretty easy install. If you use other google devices and they are paired to your router on your old network, you have to go on the google home app, have them forget the network, and then set them up again on google wifi. If you don’t do that, you can’t access them through the app unless you are in your other wifi network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to sent up and works great. My other router always drop with Spectrum this router doesn’t drop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade from our old wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have really enjoyed this product. The mesh wifi and extenders have improved our wifi throughout our house (2100 sqft), even at the far ends and out to the yards. Integrates easily with Google Home app. The nodes double as Goggle Home Assistant speakers. We set up a speaker group in the Google Home app so we could playusic throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectrum modem problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to not be able to access the internet on my laptop it would always say unable to reach or no internet connection but once I switched it has not displayed these messages. Let’s not forget about the point, I can now work from the comfort of my own office with ease as the modem was too far away and extenders were never enough! I would absolutely recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh network!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying our mesh network! Had to replace my old Apple AirPort Extreme when it died out. Wasn’t sure whether to get a simple router or a mesh network. Glad I went with google. It works flawlessly as of now. I haven’t had any interruptions to internet and it’s actually using my top speeds of 300mbps. I would definitely recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Googe Nest WiFi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Turns any home into a smart home. If you have compatible products in your home already you’ll love this. Use voice-command to turn on a TV or smart lights or turn the thermostat on. You will never stop using it! The Google Home app is so easy and straight-forward. Even for least tech savvy person, it is super easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so…great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had them for about a month and they’re doing well. Faster wifi on our main floor and upstairs-the router is in the basement. Scary easy to set up. None of them have lost connections yet. Hopefully it will continue. I’m happy that we got them! This google company may really be onto something with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wifi you can get. 3 pack works very good if you are around 2500sqft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet thats easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great! Great connectivity and easy set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to set up best price strong signal in a 4100 square foot house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage for the Whole House

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on a recommendation of a friend. With two teens in the house and working from home, I kept getting spotty WiFi coverage in the upstairs bedrooms. After adding Nest cameras to my network as well I kept losing a couple of cameras. Since installing my new Nest network the coverage has been great. I'd recommend this to anyone who wants great coverage. Set up was simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup and the results are pretty great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Fix to Eliminate WiFi Dead Zones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Google nest 3-pack and plugged them them in around the house. We have Google Fiber which is a very fast connection but we had several dead or unreliable zones throughout our home. The Google nest was easy to install and works well with our existing Google Fiber router. The whole house has excellent WiFi now. I’ve been using this nest for a month now and highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and fast Wi-Fi again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ASUS range has been crapping out. Google Nest to the request. Setup was quick and easy. Getting good range throughout the house. The cons, I can only set up one SSID that handles both 2.4 and 5. Makes it easier and simple but if you have a lot of Wi-Fi devices at home, you have to get them all converted over to one SSID now. Getting past that, huge improvement over what I had before.

    I would recommend this to a friend