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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 6,287 reviews
  • Rated 5 out of 5 stars

    It’s a great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to set up. It’s light and fast. Google speaker is fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this to boost my speed and increase distant...this was easy to setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not seem to help my wifi coverage very much

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this to help my spotty wi fi coverage on first floor of two story house, as well as outside back patio/porch. My internet connection is on second floor in office and i do not have ethernet cabling to the rest of the house. So TV streaming is wi fi only, as well as some security cameras, and audio streaming outside. I set the main router in my office, with one point near the open foyer, and second one near rear of house on first floor. The mesh connection checks out great. My main TV on first floor is not quite in direct line of sight of the access point, but pretty close to it. The outside patio/porch are in direct line of sight. I got this mesh system to replace on old RT-N66U that is still functional but has a broken power button (have a zip tie to hold the button in). I am more than a little disappointed that my wi fi coverage is not much, if any better. Pro-easy to set up and monitor using the app. Con-the main router has ONE ethernet port available other than the one connecting it to my internet modem.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi ralph, thanks for taking the time to share your experience with us. We're sorry to hear about your disappointment with the Wi-Fi coverage for Nest Wifi.

      The placement of your Nest Wifi Router and Nest Wifi Points is vital to have reliable Wi-Fi throughout your home. As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has poor Wi-Fi, don’t put a Nest Wifi Point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf. If you haven't yet, we highly suggest trying these steps below that might be helpful:
      - Repositioning the Points to avoid obstructions like walls, doors, and aquariums can improve performance.
      - Make sure all unused devices are off and not draining bandwidth with large downloads.
      - Check for possible sources of interference such as microwave ovens, refrigerators or other equipment.
      - Restart your network.
      - Run a mesh test to confirm placement of your Nest Wifi Points.

      Your feedback helps us improve how we provide you and other users with better support and services. And if you’re willing to work with us again, feel free to let us know and you’ll find us always available here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great range and speed throughout the network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most difficult system to set up and let them communicate with each other and they do not cover the area it claims to do Yes I have a large area and have 12 old system gen 1 in place and I had to delete the entire system and reconnect each one and took forever and some get kicked off the system every now and then Suggest buy them to cover a moral of 5000 sq feet area only but when it works it is great Too expensive also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi system.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Easy to setup, works really well. Would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and self-working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest was simple to set up and has worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Googlemesh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works great. Much better than our old router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great coverage, and excellent service. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sytem is better leaps and bounds over my last nighthawk dual band router! I can see and test all points right from my phone app and the sq ft coverage is almost twice as much. Went this route to ensure our security cameras would have sufficient wifi coverage along with all the kids streamingbgames and movies. I am not disappointed. Would definitely buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and performance is better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item it works and it’s fast but price could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved range and internet speed throughout house. Love Nest products!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Strong mesh network for low speed broadband

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh network gives a strong signal, and I would think a single story house in the 2500 sq ft range would do well with this pack. If you have an upstairs you may need to strategize or add another point. The one thing I’d critique is that the extensions lack the speed of the router, so even though you’ll have steady speeds on the outside, you’ll Be limited to about 100 mbps versus the much higher speeds possible at the router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use but…….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. However, I wished it came with additional instructions on what to do when you have a modern/router. I didn’t know you have to switch the router off in your modern/router for it to work properly. The other issue that I am having is that sometimes some devices can’t connect automatically to the network again unless I manually pick the network again.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Stunter316, thank you for sharing your review. We can see that you're experiencing some difficulties with setting up your Nest Wifi. We'd like to help with the set up and make sure that you enjoy the full potential of the product. Please contact us on our Google Help page and let our support specialists assist you with the setup and with your devices that can't automatically connect. You can reach our help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install; provides great wifi coverage throughout the house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Miserable device causing endless frustration!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely frustrating! While the mesh router capability works fine (despite the Google Home app telling me otherwise), the voice activated music speaker function is less than worthless. If I had a dollar for ever time got the response "There was a glitch, try again in a few seconds" or "Sorry, something went wrong, try again in a few seconds" I'd have enough money to buy a better system. Unplugging and trying again sometimes works, but then I have to place it in an easily accessible location when I'd prefer to have it hidden out of the way. Set-up was fairly easy, adding an additional mesh point was also pretty easy. Google Home app is unintuitive and considering it was created by one of the biggest tech companies in the world, surprisingly featureless and unintuitive. Great concept, miserable execution Google.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A decent mesh system to set and forget

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical of the system at first. But the performance has proven worth the cost. No more dead zones, no dropped calls when switching between units, slightly more performance through dense walls. Overall a good buy. Who it is meant for is that person that wants to set it and forget it. 10 minute install, no hardcore routing options, no builtin VPN, no frills, just set your password, answer some questions, get online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a whole home wifi with extenders. This google mesh is perfect. No need to set up extenders throughout the house. All devices automatically connect to either the 2.4 or 5 G signal. Using the app allows you to even customize it more with priority devices or parental controls.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Google once again OVERPROMISES then UNDERDELIVERS.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Fios and these stop working after one internet outage. Won’t connect to internet while hardwired with the Ethernet cable. Followed instructions to reboot all modem and router but still a no go. Another google product that overpromises and underdelivers.

    No, I would not recommend this to a friend