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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 6,287 reviews
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went from no internet in majority of our apartment with calls dropping while working from home, to being able to use lightening fast internet and no issues during calls/meetings. Very happy with this purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having lots of issues utilizing the standard modem/router combo that my service provider furnished. Purchased this and no issues at all and it has great range and doesn’t drop the connection. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and stable.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the new AC2200 system to my older 3-pack. ( new nest is backwards compatible). The new system is faster and keeps up with my FIOS GIG-speed router. If you go this route, be sure to factory reset the old hardware. It will save you hours of trouble shooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally great WiFi on our second story. We were renting our old router from our isp and WiFi was always slow. Right away we felt the difference. So far everything is working smooth and fast and have no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router is on basement and I had dead spots in garage and yard. Cellphone coverage was weak but now I have WiFi everywhere I need it. I recommend bypassing your old router if it’s a combo modem/router to eliminate interference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this in our main home and vacation homes. This purchase for the main home being the newest. They all work amazingly and Google has been great overall. We left Alexa to go over to google and don’t regret it one bit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Router and Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to purchase a new modem, router, and another Google Home when I went to Best Buy. I did some price comparisons, and found that buying the nest router and point would be the best option to take care of the router and Google Home in one purchase. It is a great price for a router and an extension/Google Home. I didn't need the extension that the point provides, but the speaker on the point is wonderful and perfect for my living room/kitchen. The sound is really clear, and I like having another Google Device that I can ask questions. The point is an added bonus. I did have an issue with them one day after I installed them (needed to fiddle/reconnect, only took about 10min to solve), but I've had them for a month now and have had no issues since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google for the win

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its 2022 and i needed a reliable network system to get rid of the dead spots in my home. I have no drop points its very fast even though its not wifi 6 but its reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strengthen your wifi connection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch, highly recommend for entertainment and workflow! - Drastically strengthened wifi connection - Easy setup - Sound quality - Modern and elegant design - Compatible with apps such as Apple Music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product improved the signal strength drastically. I have very limited IT knowledge and easily installed. We are now able to work from home uninterrupted.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute garbage. Worked for 13 months. I got cameras, thermostats, assistants, spent around $1300 on associated google home products. Now it suddenly cut out. I tried everything, google support, thankfully Best Buy said they would help and replace it (I have an appointment tomorrow so will report back if their solution actually works out) My advice is to stay away from google. Terrible support, overpriced garbage products

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up was easier than expected as almost everything connected seamlessly. Wifi reception to backyard has increased tremendously from my old router. Point speaker has excellent sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had to upgrade our router to get better coverage in our home. we went tothis router and it helped. the only issue is we had limited choices as we also needed a voice line to use our xfinity telephone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use. Love all the functions of the point ( music, weather, etc). The router and point look great in our home and work as intended.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplify your life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, easy to setup and install. I do wish these could connect via home wiring instead of only via wifi (like the Home plugs) as these are actually synced extenders (extending base signal).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Our signal strength is continuous and uninterrupted, The look of the router compliments our home decor unlike other products out there. Highly recommend this to anyone needing a router/booster for their home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was quick and easy to install. However the additional point was stuck in a loop in the menu for quite a while. After several attempts it started working. It has performed well since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to upgrade my existing Google mesh system I already had setup. These are a great upgrade and the cool part is that you can still use some of the older pods from the other mesh system except for the main hub...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better signal for tv; however after being hooked up by geek squad my internet and printer did not work. Got internet back on line but printer still not working, I have called several times and not getting callbacks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real boost to wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think this would live to to the hype or price but it did! This is the solution I have been looking for to fix my wifi coverage upstairs. If you are having coverage issue this is for you!

    I would recommend this to a friend