Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 6,287 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. Easy to connect and user friendly. Purchased for a vacation home, will buy again for our full-time home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it works with your internet, definite recommend

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wi-Fi I was getting through my Altice router was paltry -- I have a 800 Sq. Foot two bedroom apartment and couldn't get service in my bedroom from the living room. After doing a bunch of research, I decided to jump into the Nest Wifi, and am super happy with it! The wi-fi speeds are faster, and, more importantly, consistent. Definitely do your research to make sure your internet works with it, but if it does, I definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Best wifi on the market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is currently the best wifi bundle on the market. It covers my whole ~3000sqft home completely. No dead zones at all, can't say enough good things.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Google Mesh

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a 5000 sq. ft. home with three levels. This system covers the whole house. Great upload and download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Signal is so much better now!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet connection at our home was iffy at best and we needed a reliable router...this it it! We can even go online OUTSIDE now! Woo hoo!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Wi-fi throughout my entire home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before the mesh system, we would always have to be in the main room where we the router is located. But now we can be in any room and get wi-fi!

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our WiFi kept going out and being able to place different routers around the house help a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really works good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the nest outdoor camera for my front yard put over garage every time I closed garage camera lost WiFi this really helped now it works fine

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest WiFi mesh system has far exceeded my expectations and delivered WiFi to spots in my home which were unattainable prior to installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, beats routers any day

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great System, just like the AC1200, another superb product. Recommend to anyone, ditch the router and go with this. Mesh system is the way to go

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Mesh system is legit.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Mesh system made a biever out of me. Covers all 3600 sq ft. No problems. No drops.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Love the google nest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest is great, I went from having only two bars outside my back door to now having five bars cross the street!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Whole Home Wifi

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mesh wifi solution for your home. Easy set up and settings changes. I've mixed 1st gen with these newer nest wifi with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 4 out of 5 stars

    Great extender. Do not expect much for Google Assi

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extender. Really improved the coverage. The Google speaker and mic is weak thought. Hardly pick up any commands. No complaint for the WIFI functionality.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi JunX, thanks for posting a review. We’re sorry to hear that your Nest Wifi has difficulty picking up voice commands. We’re here to help.

      Google Assistant might activate when you don't say “Hey Google” or “Ok Google” when it detects something that sounds similar. Also, Google Assistant might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. You can control how often Google Assistant responds to voice commands with the “Hey Google” sensitivity setting. This setting lets you choose how sensitive devices are to phrases that sound like “Hey Google” or “Ok Google.”
      - Open your Google Home app
      - Select your Nest Wifi
      - At the top right, tap the Settings (Gear) icon
      - Then tap Audio.
      - Then tap""Hey Google"" sensitivity and adjust the slider to make your Nest Wifi more responsive to the hotword.

      Retraining your Nest Wifi with the Voice Match may also help, especially if you have other family members sharing your Nest Wifi. You can try these outlined steps:
      - Open the Google Home app on your mobile phone or tablet.
      - At the top right, tap your account.
      - Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
      - Tap Assistant settings > Voice match > Add devices.
      - Make sure any devices you want to link your voice to are checked.
      - Tap Next, I agree.
      - Follow the in-app steps.
      - To get your personal information, you must turn on Personal results.
      - Tap I agree and proceed with the Voice match setup.
      - To invite others to set up a Voice Match for tailored results, tap Invite, choose your communication method, and send the invite. To skip this step, tap No, thanks.

      If you need further assistance, please consider reaching out to our support team and we’d be happy to help. You’ll find us here: https://support.google.com/wifi/gethelp Nest

  • Rated 4 out of 5 stars

    Pretty solid system!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old mesh system (an Orbi system), because we kept noticing drops in our service. The satellite on the Orbi would keep disconnecting, a problem we don't seem to be having with the Google mesh system (thank goodness!!). The setup is easy, the user interface is also very good. The access points acting as voice assistants as well is handy, but for us it was a little much (we have other Google units throughout the house, so we had to mute the mic on one of the access points so we didn't have multiple assistants answering!). This is a good solid system, so far. We are hoping it stays as stable and true as it has been so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect WiFi booster for my outdoor nest cameras. It has also helped with overall better connectivity with all electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Option for Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great speaker, even better router. We haven't had any issues. Just make sure you have a phone that is compatible to set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seem to work well

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were the only thing that worked well in my multi-story concrete townhouse that we owned. They are easy to install and connect to wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great routers

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, easy to install and use. Allows us to connect devices through the home

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just works. I can how well its working with the google home app and easy to set up.

    I would recommend this to a friend