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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Nest Wifi's ease of use, extensive coverage and range, and generally positive setup experience. Many appreciate the strong signal and improved performance it offers, leading to a better WiFi experience. However, some customers experienced connection issues, and a few wished for more Ethernet ports. The price point was also mentioned as a potential drawback by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 269 Showing 5,361-5,380 of 6,287 reviews
  • Rated 3 out of 5 stars

    Did Not Really Help

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these would be an upgrade over my old Google mesh points. They weren't. I think it is more a problem with the way my house is designed and my ISP as opposed to any real issue with the hardware. I have three of these Nest points ans two Google mesh points and I still don't have decently fast wifi in certain parts of the house.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jambox5000, thanks for taking the time to share your feedback. We're sorry for any frustration this issue has caused you. Each Nest Wifi point can cover up to an estimated coverage of 1600 sq ft. In general, points work best when they’re no more than two rooms away from each other. Also, having a clear line of sight gives the connections and network better coverage. It’ll be easier to strategically place them in a way that avoids obstructions, like heavy furniture and walls made of thick concrete or brick for a better signal.

      If you need further assistance, you can always reach out to our support team here: https://support.google.com/wifi/gethelp Nest

  • Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to stream on lots of tv and systems in a large house now! Worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but difficulty across floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't get great reception across multiple floors, very good and easy to integrate into nest otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Have helped a lot with kids learning from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy WiFi, happy Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the point doubling as a speaker is a nice addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Wifi router - 2 pack

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in May, 2020 has worked perfectly ever since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to install. The Google-Nest wifi router was of good workmanship.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Trouble keeping a connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems staying connected. It's complicated to hook up and use.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi RobTay,

      We appreciate you for sharing your feedback with us. We're sorry to hear that your experience has been less than ideal. We want to help improve your experience with Nest WiFi mesh system, but first we'd like to know more on the issues to provide you with the right resolution.

      Please reach out to our customer support at https://support.google.com/
      We'd be happy to help you. Nest

  • Rated 3 out of 5 stars

    I found this item difficult to set up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions for setup of this item are on the Google Home App. I am great at following directions but I feel a few steps were left out. Being a little older, step by step is important, nothing should be left to be guessed at, because not everyone is completely computer savvy!! I had to return the system and now have the Geek Squad out for a consultation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. 4000 square foot home with two levels. Works almost seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun time

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item! Easy to put together and has ton of play time value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works great thank you so much for input on it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    total recomend it my girls love the google if you do not have one you need this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, love this product !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great smart device. I enjoy asking “hey Google” for just about anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GoogleNest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does what it was purchased for. Easy to set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for 2 different homes. Works well in both. Quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 story town home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great product. Still working out appropriate placement to get the best signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great internet extender to extend internet throughout the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    would be 5 star if...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had additional Ethernet ports. Otherwise the router and access point are excellent networking equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome product. Enhances the WIFI in all the areas of the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Will recommend 100% easy installation

    I would recommend this to a friend